All of the Resources in the Library

This is a listing of all the resources in the AIfIA Information Architecture Library grouped by the resource type. There are currently 524 resources in the library.

Articles and Papers

Happiness is Taxonomy: Four Structures for Snoopy
by Katherine Bertolucci (3/2003)
Subject: Classification, Information Organization
Language: English
Abstract: As information access becomes increasingly virtual, librarians and information managers are creating new gateways to knowledge. One of these gateways is taxonomy, a technique that organizes information into hierarchical categories. This article includes insights into the art of category creation, insights that are useful to anyone attempting to build or to understand taxonomy.

10 Questions About Information Architecture
by Shel Kimen (9/23/2003)
Subject: Information Architecture - General
Language: English
Abstract: Defining Information Architecture

3 SEO Myths About Information Architecture
by Shari Thurow (3/18/2011)
Subject: Information Architecture - Practices, Information Organization, Searching
Language: English
Abstract: Shari Thurow shares some of the common myths and misconceptions that search engine optimizers have about information architecture in an effort to help SEOs understand an information architect’s point of view.

7 Frequently Asked Questions on Card Sorting
by Donna Spencer (6/13/2012)
Subject: Card Sorting, Information Architecture - Practices
Language: English
Abstract: These frequently asked questions are found in Card Sorting - Designing Usable Categories by Donna Spencer. You will find great examples and more detailed explanations to these questions and other card sorting related issues in the book.

A Brief History of IA
by Andrea Resmini, Luca Rosati (2011)
Subject: Information Architecture - General
Language: English
Abstract: Cite as: Resmini, A. & Rosati, L. (2012). A Brief History of Information Architecture. Journal of Information Architecture. Vol. 3, No. 2. [Available at http://journalofia.org/volume3/issue2/03-resmini/]. Originally published in Resmini, A. & Rosati L. (2011). Pervasive Information Architecture. Morgan Kauffman. (Edited by the authors).

This article is a reprint of parts of Chapter 2 of Pervasive Information Architecture by Andrea Resmini and Luca Rosati, a book published by Morgan Kauffman. The text was partially edited for clarity by the authors. The Journal would like to thank Morgan Kauffman for consenting to the reprint. All rights remain the property of the original right holders.

A Simple Guide To Understanding The Searcher Experience
by Shari Thurow (9/14/2012)
Subject: Searching
Language: English
Abstract: When search engine optimization (SEO) professionals talk about the searcher experience, they often cast their personal mental models onto the minds of searchers. What is your role in understanding and delivering a successful searcher experience?
Note: Thurow, Shari. (14 September 2012) A Simple Guide To Understanding The Searcher Experience. Search Engine Land. Retrieved from http://searchengineland.com/a- simple-guide-to-understanding-the-searcher- experience-132393# on 20 September 2012.

A Taxonomy Primer
by Amy J. Warner (2002)
Subject: Classification, Controlled Vocabularies, Thesauri
Language: English
Abstract: An introductory article discussing when and how to use controlled vocabularies in the development of information architectures.

A User-Centered Approach to Designing a New Top-Level Structure for a Large and Diverse Corporate Web Site
by Wayne Neale, Prasad Prabhu, Jack Yu (1998)
Subject: User Centered Design
Language: English
Abstract: This paper describes the user-centered approach utilized in the design of Kodak's web site. The authors discovered that combining the knowledge gained from a variety of data collection methods was critical to understanding and defining web site user requirements. An online preview and survey were useful tools for assessing user acceptance of the new designs.

A Web 2.0 Tour for the Enterprise
by Shiv Singh (8/23/2006)
Subject: Business Strategy, Social Context
Language: English
Abstract: While Web 2.0 sweeps the internet buzz machine, businesses are a bit slower to pick up the new paradigm. Shiv Singh shows how taking the leap and embracing the collaborative nature of Web 2.0 can provide great rewards.
Note: Boxes and Arrows

Adding Search to Your Site
by Avi Rappoport (2000)
Subject: Search Technology, Searching
Language: English
Abstract: This article explains how to prepare you site for a search engine and what features to look for in a search engine. It covers such topics as the difference between remote and local search, how to get your site indexed, search forms and displaying search results.

Adopting a Professional Compass for Information Architecture
by Nathaniel Davis (2/11/2014)
Subject: Business Strategy, Information Architecture - General
Language: English
Abstract: In this column, Davis demonstrates that, with an IA compass in place, expressing the value that information architecture delivers to a business becomes clearer. The IA compass is absent of theoretical and technical rhetoric and focuses on a greater good.
Note: Davis, N. (February 11, 2014). Adopting a Professional Compass for Information Architecture. UX Matters. Retrieved from http://www.uxmatters.com/mt/archives/2014/02/adopting- a-professional-compass-for-information-architecture.php

Am I An Information Architect? PDF Document (3/20/2007)
Subject: Education & Training, Information Architecture - Education & Training, Information Architecture - General
Language: English
Abstract: Many people have asked themselves this question. We often find ourselves alone at the office wondering why we can’t fit into any specific department or, after so many evaluations, feel like we’re just not doing what it is that we really want to. The questions listed in this document may help you. Once you have completed the form we will recommend some steps that you can take to further your interests, find support and join a community of like-minded people.
Available Translations:
Español at iainstitute.org/es/documentos/Soy_un_AI.pdf
Nederlands at iainstitute.org/nl/translations/ben_ik_een_informatiearchitect.php

Ambient Signifiers: How I Learned to Stop Getting Lost and Love Tokyo Rail
by Ross Howard (9/19/2006)
Subject: Information Architecture - General, Interface Design, Navigation
Language: English
Abstract: When navigating a complex system - be it a website or a large transport network - it is easy to get lost. Ross Howard points out how subtle signifiers can make a big difference.
Note: Boxes and Arrows

An Information Architect's Manifesto
by Peter Morville (1/30/2001)
Subject: Information Architecture - General
Language: English
Note: Original article in English
Available Translations:
Português at iainstitute.org/pt/translations/000166.html

An Information Architecture Story: Reshaping www.plainlanguage.gov to Meet Changed Needs
by Thom Haller (6/2011)
Subject: Case Studies, Information Architecture - Theory, Web Design
Language: English
Abstract: Thom Haller describes a a five-phase waterfall framework redesign of the US government PlainLanguage.gov website. The framework can be divided into five sections: Gathering, Evaluating, Chunking, Knowing/Testing and Optimizing.

An Interview with Peter Morville and Lou Rosenfeld, Information Architects
by Meryl K. Evans (2002)
Subject: Expert Opinions, Information Architecture - General, Process & Techniques
Language: English
Abstract: An interview with Peter Morville and Lou Rosenfeld covering the topic of what the information architecture is, how information architecture relates to usability, and the challenges faced when constructing a successful information architecture.

An Open-Source Conference: BarCamp
by Anders Ramsay (2/12/2006)
Subject: Conferences & Meetings
Language: English
Abstract: The BarCamp un-conference recently held in New York City featured presenters as participants and participants as planners. This community-developed event provided the opportunity for open-source supporters to share their newest ideas as well as float in-progress concepts. Read more about this unconventional approach to bringing together people and ideas.

Architectures
by Jorge Arango (7/2011)
Subject: Architecture - Buildings, Information Architecture - Theory
Language: English
Abstract: Former IA Institute President, Jorge Arango, takes a closer look at traditional building architecture as a precedent for the design of effective information environments, and proposes a way of thinking about information architecture that allows us to deploy linguistic and spatial approaches to information architecture design in tandem.

Are the Product Lists on Your Site Reducing Sales? PDF Document
by Jared Spool
Subject: E-commerce, Information Design
Language: English
Abstract: This paper explores the implications of online shopping behavior in the design of e-commerce sites and their product lists.
Note: This links to a PDF document.

Becoming an Information Architect
by Sacha Cohen (1999)
Subject: Information Architecture - Job Skills
Language: English
Abstract: An interview with Mattie Langenberg, principal of the Chicago-based Schema Studios, and Creative Director Michael Brooks about the field of information architecture and what it takes to succeed as an information architect. This is one of the first articles noted in the literature about what an Information Architect does. The original article is no longer available on Monster.com and we have been unable to locate Sacha Cohen or another version of this interview outside archive.org. Read for a fascinating look at a career alternative that was new in 1999.

Best Practices and Future Visions for Search User Interfaces: Position Paper PDF Document
by David G. Hendry (2003)
Subject: Searching
Language: English
Abstract: The author argues that progress in search requires vigorous inquiry into how search can be embedded into application environments such as those for decision-making, personal information collecting, and designing.
Note: This links to a PDF document.

Beyond Bookmarks: Schemes for Organizing the Web
by Gerry McKiernan (2001)
Subject: Classification Systems
Language: English
Abstract: A clearinghouse of web sites that have applied or adopted standard classification schemes or controlled vocabularies to organize or provide enhanced access to Internet resources.

Bite-Sized UX Research
by Steve Baty (5/7/2008)
Subject: Research Methods, User Testing
Language: English
Abstract: If you don’t have the resources of a large UX team, with the budgets and timelines to undertake the ideal user-centered design (UCD) or activity-centered design process, you can still make a valuable contribution to a project. Undertake small, tactical, iterative user research activities throughout the course of the project. Focus your efforts on the areas of greatest impact, and produce documentation that your project team can understand and use efficiently.
Note: English is the language of the original article.
Available Translations:
Chinese at iainstitute.org/cn/translations/BiteSizedUX_Chinese_20100113.doc

Bottoms Up: Designing Complex, Adaptive Systems
by Peter Morville (2002)
Subject: Controlled Vocabularies, Faceted Classification
Language: English
Abstract: Explores how the reductionism trend makes for in-cohesive sites. Discusses the use of a bottom-up rather than a top-down approach to information architecture design to make your Web site whole.

Boxes and Arrows: Defining Information Architecture Deliverables
by Christina Wodtke (2001)
Subject: Guidelines & Best Practices
Language: English
Abstract: This article looks at the seven typical deliverable produced as documentation by an information architect. Deliverables covered include the conceptual model, content inventory and organization, user flows/scenarios, task analysis, site map, page architecture, and decision tables. For each, Christina provides an explanation, an example and a brief description of who uses it during the design process and when.

Bring Your Personas to Life!
by Zef Fugaz (11/14/2006)
Subject: Information Architecture - Practices, Personas
Language: English
Abstract: Method acting can take your personas from the page to the stage. Think beyond traditional practice to give emotional life to your personas.
Note: Boxes and Arrows

Building an Information Architecture Checklist: Encouraging and Enabling IA from Infrastructure to the User Interface Architecture
by Sumit Banerjee, Laura Downey (1/2011)
Subject: Information Architecture - Practices
Language: English
Abstract: Government environments often have prescribed complex processes for obtaining and implementing technology solutions. In order to encourage and enable information architecture (IA) in government systems, it is essential to embed IA within the current processes and to view IA as part of the overall architectural framework. The definition of IA used here is broad and inclusive spanning applications, the Web and the enterprise. A common focus exists aimed at organizing information for findability, manageability and usefulness, but the definition also includes infrastructure to support organization of information. This case study describes the development of an IA checklist in a large United States government agency. The checklist is part of an architectural review process that is applied 1) during assessment of proposed information systems projects and 2) design of solution recommendations before system implementation.
Note: Cite as: Downey, L., & Banerjee, S. (2011). Building an Information Architecture Checklist. Journal of Information Architecture. Vol. 2, No. 2. [Available at http://journalofia.org/volume2/issue2/03-downey/]

Call Yourself a Practitioner? Prove It
by Nathaniel Davis (1/9/2012)
Subject: Information Architecture - Education & Training, Information Architecture - Practices
Language: English
Abstract: The practice of information architecture and the discipline of information architecture are commonly discussed as though both terms describe the same concept. But they do not. Davis discusses the difference between these terms and how understanding this can help tremendously in defining our expectations of the benefits each brings to academic and professional training.
Note: Davis, N. (January 9, 2012). Call Yourself a Practitioner? Prove it. UX Matters. Retrieved from http://www.uxmatters.com/mt/archives/2012/01/call- yourself-a-practitioner-prove-it.php

Card sorting: a definitive guide
by Donna Maurer, Todd Warfel (4/7/2004)
Subject: Card Sorting
Language: English
Abstract: An in-depth explanation of using card-sorting as a technique to identify information categories and labels.

Card sorting: una guida definitiva
by Donna Maurer, Todd Warfel (4/7/2004)
Subject: Card Sorting
Language: English
Abstract: This article provides a detailed description of the basic card sorting technique, with some focus on using the technique for more complex sites. This article does not cover some issues such as the use of online tools.
Note: Original in English

Change Architecture: Bringing IA to the Business Domain
by Bob Goodman (3/14/2006)
Subject: Business Strategy, Information Architecture - General
Language: English
Abstract: As information architects, we are not just architecting information; we are using information to architect change. Bob Goodman shows us how we can use business and management techniques to help us be more effective agents of change.
Note: Boxes and Arrows

Change It Up!
by Mandy Lowey (1/16/2006)
Subject: Content Management, Information Organization, Interface Design
Language: English
Abstract: Not every upgrade comes with a big budget, so you have to work with what you have. Here are a couple of ways you can work with an existing UI to give it a new look and a new function.
Note: Boxes and Arrows

Check It Twice: The B&A Staff Reveals the Way They Make Lists
by Staff Boxes and Arrows (1/16/2006)
Subject: Information Organization
Language: English
Abstract: Holiday lists, to-do lists, grocery lists. With the end of the year come the holidays, and holidays are usually a time for making lists. Take a look into the process (and obsessions) of list-making from our staff.
Note: Boxes and Arrows

Clarifying Search: A User-Interface Framework for Text Searches
by Don Byrd, W. Bruce Croft, Ben Schneiderman (1997)
Subject: Interface Design, Searching
Language: English
Abstract: This paper proposes a new framework for the user interface design of text searches. The purpose is to improve users' learning rate, comprehension, and task control.

Classification, Facets, and Metaproperties
by Martin Frické, Scott Hill (1/2011)
Subject: Faceted Classification, Information Architecture - General, Navigation, Ontologies
Language: English
Abstract: The paper argues that second order properties or metaproperties are essential for classification and navigation of information, for example for faceted classification and the navigation it generates. The paper observes that metaproperties, are not accommodated well within such standard schemes as Z39.19, description logics (DLs), and the formal ontologies OWL, BFO, and DOLCE.
Note: Frické, M. (2011). Classification, Facets, and Metaproperties. Journal of Information Architecture. Vol. 2, No. 2. [Available at http://journalofia.org/volume2/issue2/04-fricke/]

Cloud Computing: A Social Relations Perspective
by Simon Krogh (2013)
Subject: Computer Science, End Users, Social Context
Language: English
Abstract: The second half of the 20th century has been characterized by an explosive development in information technology. Processing power, storage capacity and network bandwidth have increased exponentially, resulting in new possibilities and shifting IT paradigms. In step with technological changes, the paradigmatic pendulum has swung between increased centralization on one side and a focus on distributed computing that pushes IT power out to end users on the other. With the introduction of outsourcing and cloud computing, centralization in large data centers is again dominating the IT scene.
Note: Cite as: Krogh, S. (2013). Cloud Computing: A Social Relations Perspective. Journal of Information Architecture. Vol. 5, No. 1-2. [Available at http://journalofia.org/volume5/issue2/03-krogh/
Also available at: journalofia.org/volume5/issue2/03-krogh/jofia-0502-03-krogh.pdf

Cognitive Psychology & IA: From Theory to Practice
by Jason Withrow (2003)
Subject: Cognitive Science, Information Design, User Centered Design
Language: English
Abstract: This article explores the commonalities between cognitive psychology and information architecture. The four topics of mental categories, visual perception, memory, and learning are examined in detail.

Color Theory and Application
by Elizabeth Hattemer (2011)
Subject: Graphic Design
Language: English
Abstract: How can you enhance a verbal message or convey an idea without using words at all? Color. The fields of graphic design and web design have long exploited the physics and theories of color to forge a deep connection with their audiences. How a designer goes about using color is affected by both the message itself and the medium of its delivery.

Communicating Complex Ideas
by Alex Kirtland (5/31/2006)
Subject: Cognitive Science, Social Context
Language: English
Abstract: Can prediction markets be used successfully in a corporate environment? Kirtland forecasts that making them easier to use just might be the key. Through simple guidelines, he shares strategies for benefiting the wise crowds.
Note: Boxes and Arrows

Connecting the Dots of User Experience, Journal of IA PDF Document
by Gianluca Brugnoli (4/2009)
Subject: Case Studies, Experience Design, Information Architecture - General
Language: English
Abstract: The article presents a point of view about analyzing and designing the user experience within pervasive networks made of distributed services and applications, where the user is the primary actor who freely and opportunistically connects and activates the system components following an activity-driven process. A digital content case study is used to outline the main characteristics of this scenario and to introduce a tool for user experience modelling and designing. From the application of this model are proposed some considerations about how the design process could change to support this vision.

Consumption of Metapatterns: A CTD Model for the Understanding of Patterns in New Media
by Katalin Fehér (2013)
Subject: Experience Design, Human Computer Interaction, Social Context
Language: English
Abstract: Twist paper focuses on digitally mediatizated patterns and on the impact their representations might make on users. Hypothesis: new media merge communication-technology with users networking and social conduct and, consequently, they constitute metapatterns framing society and social networks. Platforms and contents are vehicles for messages and data for her purpose of identification via interfaces; and platforms with uploaded/formed universal or personal counts might as well generate user-experience. Consequently, we need to find the main directions among new media phenomena in order to interpret digital mediatizated and its impact on contents and user experience. This paper illustrates the new media metapatterns of convergence, divergence and transvergence and frames them through a CDT model that can be used to map both the dynamics and the consumption patterns of new media development.
Note: Cite as: Fehér (2013). Consumption of Metapatterns: A CTD Model for the Understanding of Patterns in New Media. Vol. 5, No. 1-2. [Available at http://journalofia.org/volume5/issue2/01-feher/]
Also available at: journalofia.org/volume5/issue2/01-feher/jofia-0502-02-feher.pdf

Creating a Web-Site Information Architecture in Six Steps
by Nathaniel Davis (8/6/2012)
Subject: Information Architecture - Practices
Language: English
Abstract: Nathaniel Davis reviews practical steps for creating Web- site information architecture. While the article explores a simple use case, the six steps that are reviewed in the article are relevant to projects of all sizes.

Das Design Revolution
by Stuart Neale (3/19/2012)
Subject: Design, Information Architecture - Job Skills, Process & Techniques
Language: English
Abstract: Every revolution needs a manifesto, and Portfolio- Centred Design is no different. Therefore Stuart Neale stands before you proudly holding aloft his little red book screaming, Power to the designers!

Depth vs Breadth in the Arrangement of Web Links
by Lianaeli Mtei, Panayiotis Zaphiris (1997)
Subject: Information Seeking Behavior
Language: English
Abstract: The purpose of this study was to examine the effect of depth and breadth of web site structure on the user response time.

Designing for Information Foragers: A Behavioral Model for Information Seeking on the World Wide Web
by James Kalbach (2000)
Subject: Information Science, Information Seeking Behavior, User Centered Design
Language: English
Abstract: This paper explains and elaborates a behavioral model for understanding how people look for information on the Web. The first half briefly reviews a wide range key research to provide a broader context for understanding human information seeking behavior and a starting point for further exploration. The second part proposes a model for organizing design ideas based on this research.

Designing for Search Engines and Stars
by Shirley E. Kaiser (2001)
Subject: Web Design
Language: English
Abstract: A tutorial on designing web sites for optimal search engine placement. Issues such as splash pages, site navigation, Flash, JavaScript, frames, PDFs, and META tags are covered.

Designing Screens Using Cores and Paths: Designing from the inside out
by James Kalbach, Karen Lindemann (8/20/2012)
Subject: Information Architecture - Practices, Navigation, Process & Techniques
Language: English
Abstract: If you can place your core offering firmly at the center of your design, then all other elements in the site help both the users and the business reach their goals. Kalbach and Lindemann show how the Core+Paths method keeps the design focused on your goals.
Also available at: www.boxesandarrows.com/files/banda/core-and-paths/Cores_and_Paths_Diagramm_final-.pdf

Designing Site Navigation
by Dmitri Kirsanov (1997)
Subject: Navigation
Language: English
Abstract: Even with the best possible design of any single page, your site will fail to attract visitors if not equipped with a neat, consistent, and intuitive navigational interface. This article addresses the main issues designers confront when building effective navigation tools.

Designing Web Applications
by Margaret M. Meehan, Hal Shubin (1997)
Subject: Interaction Design, Navigation, User Centered Design
Language: English
Abstract: This paper discusses several common navigational problems and techniques for avoiding them in designing Web applications. Although the focus is on applications rather than on purely informational sites, you can use these guidelines for designing anything on the Web.

Do You Hear What I Hear?: Or Why It May Not Matter That Users Still Ignore Breadcrumbs
by Kath Straub (10/2004)
Subject: Breadcrumbs
Language: English
Abstract: A review of recent research on breadcrumb navigation.

Dogmas are Meant to Be Broken: An Interview with Eric Reiss
by Liz Danzico
Subject: Information Architecture - General, User Centered Design
Language: English
Abstract: Is there a need for a Strunk and White of usability principles? Boxes and Arrows talks with Eric Reiss about sites designed by the neighbor kid, how we did not get Web 1.0 right, and the Web Dogma of 2006.
Note: Boxes and Arrows

Editorial: An Information Architect By Any Other Name
by Eric Reiss (1/2011)
Subject: Information Architecture - General
Language: English
Abstract: Is information architecture dead? No way! It ain’t even sick. Let me share some personal observations about our field.
Note: Cite as: Reiss, E. (2011). An Information Architect by any Other Name (Editorial). Journal of Information Architecture. Vol. 2, No. 2. [Available at http://journalofia.org/volume2/issue2/01-reiss/]
Available Translations:
Italiano at iainstitute.org/it/translations/001359.php

Editorial: Discipline and Resolution
by Stacy Surla (2012)
Subject: Information Architecture - Practices, Information Architecture - Theory
Language: English
Abstract: Stacy Surla discusses the need for dialog between the researchers, academics and practitioners of information architecture.
Note: Cite as: Surla, S. (2012). Discipline and Resolution. Journal of Information Architecture. Vol. 4, No. 1-2. [Available at http://journalofia.org/volume4/issue2/01-surla/]
Also available at: journalofia.org/volume4/issue2/01-surla/jofia-04012-01-surla.pdf

Editorial: Information Architecture is a Way of Seeing
by Dan Klyn (7/2011)
Subject: Information Architecture - Theory
Language: English
Abstract: Introduction to Issue 1, Vol. 3 Spring 2011 of the Journal of IA.

Editorial: The System of Information Architecture
by Peter Morville (2011)
Subject: Information Architecture - Theory, Information Science
Language: English
Abstract: Information architects are inveterate systems thinkers...Of course, the context of our practice has shifted. Increasingly, we must design for experiences across channels. Mobile and social are just the beginning. Our future-friendly, cross-channel information architectures need to address the full spectrum of platforms, devices, and media.

Cite as: Morville, P. (2012). The System of Information Architecture. Journal of Information Architecture. Vol. 3, No. 2. [Available at http://journalofia.org/volume3/issue2/01-morville/]

Effective View Navigation PDF Document
by George W. Furnas (11/26/1996)
Subject: Information Scent, Navigation
Language: English
Abstract: In view navigation a user moves about an information structure by selecting something in the current view of the structure. This paper explores the implications of rudimentary requirements for effective view navigation, namely that, despite the vastness of an information structure, the views must be small, moving around must not take too many steps and the route to any target must be discoverable.

Enemies of Usability
by Peter Morville (10/14/2002)
Subject: Business Context, User Centered Design
Language: English
Abstract: Believe it or not, we are winning the war for a more usable universe of products, software and systems. Over the past decade, we have seen huge usability improvements, from cell phones to accounting software to web sites.
Available Translations:
Italiano at iainstitute.org/it/translations/000195.php
Português at iainstitute.org/pt/translations/inimigos_da_usabilidade.php

Enterprise Information Architecture: A Semantic and Organizational Foundation
by Tom Reamy (11/28/2006)
Subject: Business Strategy, Information Architecture - Education & Training, Information Architecture - General
Language: English
Abstract: People disagree on what happens when IAs grow up, but Tom Reamy knows. He offers a foundation for information architecture as it advances, grappling with problems across the enterprise.
Note: Boxes and Arrows

Ethnotelling for User-generated Experiences
by Raffaele Boiano (2011)
Subject: Experience Design, Information Architecture - Practices, Research Methods
Language: English
Abstract: This paper focuses on storytelling as a research tool for the social sciences, especially for cultural anthropology. After a short review of the main methodological tools traditionally used in ethnography, with particular regard to observation and interview, we focus on collecting and crafting stories (ethnotelling) as suitable tools for conveying the relational nature of fieldwork. Drawing on the works of Orr, Chipchase, Marradi and Adwan/Bar-on, we show how stories — collected, mediated or made up — are valuable tools for representing experiences and identities. As a result, we suggest a different approach to user-experience design, based on the creation of thick environments enabling a whole range of possibilities, where users can imagine or live their own user-generated experiences.

Cite as: Boiano, R. (2012). Ethnotelling for User-generated Experiences. Journal of Information Architecture. Vol. 3, No. 2. [Available at http://journalofia.org/volume3/issue2/04-boiano/]

Evaluating Information Architecture
by Steve Toub (2000)
Subject: Expert Opinions, Guidelines & Best Practices, Process & Techniques
Language: English
Abstract: This white paper explores the why's, what's, and how's of evaluating a web site's information architecture. It aims to raise consciousness about the evaluation of IA and to provide: 1) Web site owners and other decision-makers with an understanding of evaluation issues; and 2) Information architects with a synthesis of evaluation techniques.

Experience Design Strategy - Semantic Foundry
Subject: Design, Experience Design
Language: English
Abstract: Will Evans posted this link on the iai-members board in response to a request to understand the stages in an IA project. Will cautions that it is not pure IA because it does not account for things like user research, personas, content strategy and content analysis (for the diagram you see - those things were already done, so it was all rolled up into Discovery), but it does highlight some things.

Extending the Warwick Framework
by Ron Daniel, Jr., Carl Lagoze (1997)
Subject: Metadata
Language: English
Abstract: This paper presents "Distributed Active Relationships" (an extension of the Warwick Framework), a general framework for dealing with meta data issues in digital libraries and other information systems. By treating meta data as data, rather than giving it a special distinguished role, arbitrary resources are allowed to be associated with arbitrary relationships.

Extracting Value from Automated Classification Tools: the Role of Manual Involvement and Controlled Vocabularies
by Kat Hagedorn (2001)
Subject: Classification, Indexing, Software
Language: English
Abstract: Automated classification tools can't solve today's large-scale web and intranet indexing challenges alone. Neither can humans. But solutions that integrate human expertise with software products such as Interwoven's Metatagger and Autonomy's Categorizer can provide real value and savings. After a brief introduction to automated classification, this white paper discusses the benefits and limitations of manual, automated, and hybrid approaches. It explores the opportunities for leveraging controlled vocabularies and thesauri to produce more effective indexing solutions.

FaceTag: Integrating Bottom-up and Top-down Classification in a Social Tagging System PDF Document
by Emanuele Quintarelli, Andrea Resmini, Luca Rosati (9/30/2006)
Subject: Faceted Classification, Information Retrieval, Social Context
Language: English
Abstract: FaceTag is a working prototype of a semantic collaborative tagging tool conceived for bookmarking information architecture resources. It aims to show how the flat keywords space of user-generated tags can be effectively mixed with a richer faceted classification scheme to improve the system information architecture. Facets constitute an adaptive classification system capable to represent both a knowledge in movement (like that of collaborative environments) and several mental models at the same time. The blend of tags and facets is able to empower the information scent and berrypicking capabilities of the system.

Faceted classification for community services using CRG standard categories PDF Document
by Claudio Gnoli, Maria Elisabetta Lai, Luca Rosati (7/6/2005)
Subject: Case Studies, Controlled Vocabularies, Experience Design, Faceted Classification, Findability, Information Architecture - Theory
Language: English
Abstract: Faceted classification is increasingly considered as a tool in non-traditional knowledge organization contexts, such as knowledge management and information architecture. These new applications, however, are rarely based on the full theory of facet analysis as developed by Ranganathan and the CRG (Classification Research Group). In this paper we report the creation of a faceted scheme to organize Web resources concerning regional community services, including remote management of cases (e- government).

Faceted Metadata for Image Search and Browsing PDF Document
by Marti Hearst, Kevin Li, Kirsten Swearingen, Ka-Ping Yee (2003)
Subject: Searching
Language: English
Abstract: The authors present a new method of image searching based on conceptual descriptors. This method differs from the traditional methods of image searching that are based on keywords and visual similarity.
Note: This links to a PDF document.

Facets & Controlled Vocabularies
by Karl Fast, Fred Leise, Mike Steckel (2002)
Subject: Controlled Vocabularies, Faceted Classification
Language: English
Abstract: The authors present a comprehensive overview of faceted classifications and controlled vocabularies.

Facets in your Future
by Bob Doyle (6/8/2004)
Subject: Faceted Classification
Language: English
Abstract: A faceted alternative to fixed-hierarchy, single-taxonomy, directory-style websites.

Faucet Facets: A Few Best Practices for Designing Multifaceted Navigation Systems
by Jeffrey Veen (2002)
Subject: Faceted Browsing, Faceted Classification
Language: English
Abstract: Jeffrey Veen discusses the best practices for designing navigation systems for architectures based on faceted classification in the areas of facet selection, winnowing interaction, and results rendering. Examples are included for each.

Findability, SEO, And The Searcher Experience
by Shari Thurow (1/21/2011)
Subject: Findability, Information Organization, Searching
Language: English
Abstract: All too often, we hear web developers, search engine optimization (SEO) professionals, usability practitioners, and even search engine reps justify decisions with the claim that it is "good for the user experience." And we blindly accept that explanation. Shari helps clear things up by defining what the user experience is, especially when referring the searcher experience.

Finding IA at the Enterprise Search Summit (6/20/2011)
Subject: Information Architecture - Practices, Searching
Language: English
Abstract: In May 2011, Shari Thurow and Noreen Whysel attended Enterprise Search Summit East on a quest to discover the role of information architecture in Enterprise Search. Read on to discover how the enterprise search community is embracing information architecture theory and practices. Part 1 of a series of two articles.

Finding IA at the Enterprise Search Summit – Part 2
by Shari Thurow (8/8/)
Subject: Card Sorting, Information Architecture - Practices, Search Technology
Language: English
Abstract: In May 2011, Shari Thurow and Noreen Whysel attended Enterprise Search Summit East on a quest to discover the role of information architecture in Enterprise Search. Read on to discover how the enterprise search community is embracing information architecture theory and practices. Part 2 in a series of two articles.

Folksonomies - Cooperative Classification and Communication Through Shared Metadata
by Adam Mathes (12/2004)
Subject: Classification
Language: English
Abstract: An explanation of folksonomies, with examples from Flickr and del.icio.us.

Forgotten Forefather: Paul Otlet
by Alex Wright (11/10/2003)
Subject: Information Architecture - Theory
Language: English
Abstract: Meet the forgotten forefather of information architecture. The man who, in the 1930s, envisioned a system that would one day allow people to access an interlinked and annotated research database from great distances by means of an electric telescope connected through a telephone line, retrieving a facsimile image to be projected remotely on a flat screen.
Note: Wright, Alex (2003). Forgotten Forefather: Paul Otlet. Boxes and Arrows. Retrieved from http://www.boxesandarrows.com/view/forgotten_forefather _paul_otlet.

Four Modes of Seeking Information and How to Design for Them
by Donna Maurer (3/14/2006)
Subject: Information Seeking Behavior
Language: English
Abstract: Information-seeking behavior varies from situation to situation. Donna Mauer explores different ways in which users look for information and offers tactics for accommodating them.
Note: Boxes and Arrows

Framing the Practice of Information Architecture
by Nathaniel Davis (9/7/2011)
Subject: Information Architecture - Practices
Language: English
Abstract: Nathaniel Davis presents an alternative to the Morville- Rosenfeld iceberg metaphor. He describes six areas of interest in IA practice to help IA practitioners refine their skills and expertise in information architecture in this article for UX Matters.

From Data to Wisdom: An Interview with Paco Underhill
by Liz Danzico (11/28/2006)
Subject: Cognitive Science, Information Seeking Behavior, Research Methods
Language: English
Abstract: How can the simple act of watching people make better products? Paco Underhill, the foremost expert in behavior market research, talks about the pyramid of knowledge, worshipping at the altar of the CEO, and the need to supersize or specialize.
Note: Boxes and Arrows

From E-Sex to E-Commerce: Web Search Strategies PDF Document
by Bernard J. Jansen, Tefko Saracevic, Amanda Spink, Dietmar Wolfram (2002)
Subject: Searching
Language: English
Abstract: The authors examine the idea that human information needs and searching behaviors are evolving along with Web content.
Note: This links to a PDF document.

Fundamentals Concepts of Reuse PDF Document
by Anne Rockley (12/10/2003)
Subject: Content Management
Language: English
Abstract: Content reuse is fundamental to a successful unified content strategy. This excerpt from Managing Enterprise Content: A Unified Content Strategy by Anne Rockley defines content reuse and the benefits of its use. It explores how other industries have employed reuse for decades to improve their processes and the quality of their products.

Getting Your Web Site's Structure Right
by Nathaniel Davis
Subject: Information Architecture - Practices
Language: English
Abstract: Understanding the value that information architecture brings to Web sites and other information-technology experiences. By focusing on site structure to make information architecture more accessible, we can drastically simplify how stakeholders and our peers understand the contribution of information architecture.

Good Information Architecture Increases Online Sales
by Ivan Walsh (2003)
Subject: Business Strategy, E-commerce
Language: English
Abstract: This article explains how information architecture can impact the sales process, and how and effective information architecture can help a site flourish.

Guiding Principles for Providing "Remember Me" Personalization
by Meg Peters (6/12/2006)
Subject: Business Context, Personalization & Customization
Language: English
Abstract: Catering to the unique needs of each customer is the dream of any business. Technology can help us get there but we need to know how to please users without intruding their privacy. This article presents a set of guiding principles for personalization design.
Note: Boxes and Arrows

Hiding in Plain Sight: An Interview with Adam Greenfield
by Staff Boxes and Arrows (3/14/2006)
Subject: Human Computer Interaction, Social Context
Language: English
Abstract: Is everyware overwriting what we know as everyday? On the heels of finishing his first book, Adam Greenfield talks with Boxes and Arrows about Everyware: The Dawning Age of Ubiquitous Computing and how the concepts are reshaping our lives.
Note: Boxes and Arrows

How to Assess the Maturity of Your Information Architecture
by Nathaniel Davis (3/5/2012)
Subject: Information Architecture - Practices, Measurement & Research
Language: English
Abstract: Methods for measuring the various aspects of Web site information architecture are hard to find. Nathaniel Davis demonstrates how we can use the six tiers within the information architecture (IA) vertical of the DSIA Research Initiative UX Design Practice Verticals to create an IA maturity assessment tool. The benefit of this method is that it helps to quantify IA solutions in a more tangible and actionable manner.

How to Make a Faceted Classification and Put It On the Web
by William Denton (3/28/2009)
Subject: Faceted Classification
Language: English
Abstract: Describes when to use faceted classification on web sites and provides instruction for creating a faceted classification system.
Also available at: iainstitute.org/translations/001191.php
Available Translations:
Deutsch at iainstitute.org/de/translations/wie_man_eine_facettenklassifikation_erstellt_und_diese_ins_web_bringt_teil_1_von_2.php
Nederlands at iainstitute.org/nl/translations/hoe_maak_je_een_facetclassificatie_en_hoe_plaats_je_haar_op_het_web_.php

I'm an Architect
by Amanda Kolson Hurley (7/2010)
Subject: Information Architecture - General
Language: English
Abstract: Architects are fed up with people in the technology field using their title, styling themselves "software architects," "enterprise architects," and "information architects," to name a few. It can't be stopped--but more often than not, it's the sincerest form of flattery.

I'm Feeling Lucky : The Role of Emotions in Seeking Information on the Web PDF Document
by James Kalbach (2003)
Subject: Information Seeking Behavior
Language: English
Abstract: Absent from current web design theory and practice is a pattern for emotive criticism. This article outlines a framework for understanding users' emotional states as they seek information on the web. It is inspired largely by Carol Kuhlthau's (1991, 1993, 1999) work in library services, which is adapted to web-based search systems.

IA Strategy: Addressing the Signatures of Information Overload
by Nathaniel Davis (2/6/2012)
Subject: Information Architecture - Practices, Information Organization
Language: English
Abstract: The one thing we know about information overload on the Web is that we do not know enough. The rapid rate at which people and organizations create and propagate information complicates our getting a grip on information overload in the domain of information technology. Our information includes things like our Honey-Do lists, gigabytes of digital documents, and the deluge of email messages that pile up in our email inboxes. The amount of information we consume and manage is growing in both its volume and volatility. Probably worse than the self-inflicted burden of information glut that we’ve invented for ourselves is the fact that the less we know about information overload, the less we can know about the relevance of our collective stockpiles of information.

IA, Therefore I Am
by James Kalbach (2003)
Subject: Information Architecture - General, Library & Information Science
Language: English
Abstract: The relationship between IA and librarianship, however, is of particular interest. With only a blurry line separating the two fields, many practicing IAs find themselves asking "Is IA the same as librarianship, only in digital environments and with a hipper name?" Likewise, librarians who come in contact with IA may ask "How is what I do not IA?" At the highest level, both seek to match an information need with an information resource. Both also share a strong responsibility for effectively finding and using information with a strong focus on organization and classification. But, significant distinctions can be made, which in part point to the need for IA and justify its existence.

IA/Recon
by Jesse James Garrett (2002)
Subject: Business Context, Information Architecture - General, Information Architecture - Job Skills
Language: English
Abstract: A six-part essay on the information architecture community, where we are, and where we're going.
Available Translations:
Deutsch at iainstitute.org/de/translations/ia_aufklaerung.php
Japanese at iainstitute.org/ja/translations/000305.html
Russian at www.jjg.net/ia/recon/russian.html

Icon Analysis
by Steve Queen (7/24/2006)
Subject: Cognitive Science, Interface Design, Visual Design
Language: English
Abstract: Icons that are difficult to tell apart can lead to disastrous consequences. Queen shows us how studying the way the human visual system encodes information can lead to more effective icon design.
Note: Boxes and Arrows

Industry Contributors: Roles in Professional Practice
by Nathaniel Davis (7/22/2013)
Subject: Information Architecture - Practices
Language: English
Abstract: Nathaniel Davis describes six categories of contributors in the fields of information architecture and UX design:

-thought leader
-framer
-practitioner
-teacher
-advocate
-audience

Information Architect
by Peter Morville (8/8/2011)
Subject: Information Architecture - General
Language: English
Abstract: Peter Morville reflects on his career as an Information Architect and through analogies to mapmaking and bridge building, shows that "defining the damn thing" is part of the job. Unifying multiple platforms into a new cross-channel experience is a challenge that must be met by a cross-functional team, each acting in part as an information architect.

Information Architects: What We Do and How We Learn
by Thom Haller (12/2013)
Subject: Information Architecture - General, Information Architecture - Job Skills, Information Architecture - Practices
Language: English
Abstract: An Introduction to the special section on Information Architecture in the ASIS&T Bulletin, October/November 2013.
Note: Haller, Thom. (October/November 2013).

Information Architecture
by R.E. Wyllys (2000)
Subject: Information Architecture - General, Information Design, Library & Information Science
Language: English
Abstract: This lesson from the University of Texas at Austin discusses ideas associated with the phrase "information architecture" and relates them to aspects of the library- and information-science (LIS) professions.

Information Architecture 101: A crash course for the enterprise architect
by Thomas Myer (5/23/2006)
Subject: Information Architecture - General
Language: English
Abstract: IBM DeveloperWorks article on defining IA for Enterprise Architects. Almost everything you ever wanted to know about information architecture. What is information architecture? What roles do information architects play in the enterprise space? Are information architects content experts, usability experts, database administrators (DBAs), Extensible Markup Language (XML) analysts? Or all of the above? How can understanding the concepts behind information architecture help your enterprise project succeed? Take this crash course on information architecture to find out.

Information Architecture and Business Strategy
by Peter Morville (8/30/2000)
Subject: Business Strategy
Language: English
Abstract: Explains how to leverage the relationship between information architecture and business strategy to achieve competitive advantage.

Information Architecture Defined
by Christina Wodtke (12/12/2000)
Subject: Information Architecture - General
Language: English
Abstract: A simple, colloquial explanation of IA, in the quirky eleganthack style. Interesting for the "west coast IA" sitemaps and wireframes approach, which would eventually be much more tightly and richly defined later. A period piece.

Information Architecture Essentials, 8 Part Series from IBM DeveloperWorks (2008)
Subject: Guides & Collections, Information Architecture - Practices, Knowledge Management
Language: English
Abstract: IBM developerWorks 8- part series on information architecture for enterprise systems. Part 1: The data and content dilemma Part 2: Managing enterprise information Part 3: Organizing complex information Part 4: Improving usability of information systems Part 5: Business intelligence in your information architecture Part 6: Distributed data mining Part 7: Data-store design Part 8: Packaging and reselling information

Information Architecture for Ubiquitous Ecologies
by Andrea Resmini, Luca Rosati (2009)
Subject: Experience Design, Information Architecture - Practices
Language: English
Abstract: In this paper, we describe how crossmediality and bridge experiences are playing a major role in redefining the goals and scope of information architecture as a strategic practice and discipline for the successful design of user experiences, and propose a seven point manifesto for a holistic approach to the design of digital – physical human information interactions as ubiquitous ecologies.
Note: Proceedings of the International Conference on Management of Emergent Digital EcoSystems (Lyon 2009).

Information Architecture Glossary
by Kat Hagedorn (2000)
Subject: Information Architecture - General
Language: English
Abstract: This glossary is intended to foster development of a shared vocabulary within the new and rapidly evolving field of information architecture. It should serve as a valuable reference for anyone involved with or interested in the design of information architectures for web sites, intranets and other information systems.
Note: Original translation is in English.
Available Translations:
Italiano at iainstitute.org/it/translations/001062.php

Information Architecture in Contemporary Television Series
by Veronica Innocenti, Gugielmo Pescatore (2012)
Subject: Information Architecture - Theory, Information Science, Media
Language: English
Abstract: This paper suggests a need to adopt a wider vision of information architecture, considering it as the design of every shared information environment. The authors propose to apply the principles of IA to the media field, also trying a synthesis with principles and topics that come for other study fields (such as semiotics, media studies, etc) and that are traditionally associated with TV series, demonstrating relevant intersections point.
Note: Cite as: Pescatore, G. & Innocenti, V. (2012). Information Architecture in Contemporary Television Series. Journal of Information Architcture. Vol. 4, No. 1-2. [Available at http://journalofia.org/volume4/issue2/05-pescatore/] Translated by S. and M. Francoli, Ricomunica (ricomunica.it). Revised by the authors.
Also available at: journalofia.org/volume4/issue2/05-pescatore/jofia/04012-05-pescatore.pdf

Information Architecture Meets Usability
by Bruce Stewart (2003)
Subject: Expert Opinions, Information Architecture - General, User Centered Design
Language: English
Abstract: An O'Reilly interview with Lou Rosenfeld and Steve Krug about their jointly held seminars and the common pitfalls of web usability and information architecture.

Information Architecture of the Shopping Cart
by Sarah Bidigare (2000)
Subject: E-commerce, Information Architecture - Theory
Language: English
Abstract: This white paper explores the principles of design for process-oriented information architectures by illustrating the best practices in the design of e-commerce ordering systems commonly referred to as "shopping carts."

Information Architecture Tutorial
by John Shiple (11/9/1998)
Subject: Information Architecture - General
Language: English
Abstract: This article is an introduction to the field of information architecture. Five lessons are given in goal definition, audiences and competitors, site content, site structure, and visual design.
Available Translations:
Italiano at iainstitute.org/it/translations/001112.php

Information Architecture, Information Overload, and the Literacies
by Tibor Koltay (2012)
Subject: Information Architecture - Theory, Information Scent, Information Science
Language: English
Abstract: This paper places emphasis on the relationship between information architecture and information overload in the light of the benefits, offered by information literacy, digital literacy be other literacies, often named the new literacies. It argues that making use of information literacy and digital literacy strategies can eliminate a substantial part of unneeded information. This approach does not exclude efforts to make information findable by applying principles and tools of information architecture. Information architecture, information overload, information literacy and digital literacy are defined and characterized, not forgetting about the differences and commonalities between them. Information ecology as a useful framework for better understanding of the relationships between new media, new literacies and information architecture is also brought into the picture.
Note: Cite as: Koltay, T. (2012). Information Architecture, Information Overload, and the Literacies. Journal of Information Architcture. Vol. 4, No. 1-2. [Available at http://journalofia.org/volume4/issue2/04-koltay/]
Also available at: journalofia.org/volume4/issue2/04-koltay//jofia-04012-04-koltay.pdf

Information Architecture: Beyond Web Sites, Apps, and Screens (11/1/2013)
Subject: Information Architecture - General
Language: English
Abstract: Davis asks, can a craft-like profession of information architecture that lacks internal theory keep up with the growing complexities of ubiquitous ecosystems that comprise both digital and physical objects? In this article, he explores developing information architecture theories that transcend Web sites, applications, and screens.
Note: Davis, N. (November 1, 2013). Information Architecture: Beyond Web Sites, Apps, and Screens. UX Matters. Retrieved from http://www.uxmatters.com/mt/archives/2013/11/informatio n-architecture-bey

Information Architecture: Two Schools of Thought
by Nathaniel Davis (11/12/2012)
Subject: Information Architecture - Education & Training, Information Architecture - Theory
Language: English
Abstract: On the first anniversary of his UX Matters column, Finding Our Way, Davis explores the evolution of two schools of thought on Information Architecture and the development of authoritative online sources.
Note: Davis, N. Information Architecture: Two Schools of Thought. UX Matters. Retrieved from http://www.uxmatters.com/mt/archives/2012/11/informatio n-architectures-two-schools-of-thought.php

Information Cartilage: On the role of Information Architecture in Context-Aware Intelligent Systems Design
by Thomas Wendt (2013)
Subject: Information Architecture - Theory, Information Science
Language: English
Abstract: This paper is an attempt to understand expanding information spaces from a phenomenological perspective. As technology continues to challenge the online/offline distinction, phenomenology provides a useful framework for thinking about context, the role of situated being, and the need for order. Artificial intelligence and context-aware computing are used as examples of information environments that specifically call out the benefits of understanding information as a bodily entity—as in a “body of information” or “body of knowledge”. Concentrating on a Heideggerian approach to technology, which in part characterizes technology as a call for order and structure, the essay will examine the idea of ‘structured flexibility’ needed for systems that not only process information but also predict needs, shape information contexts, and actively engage in the user-system interaction. Finally, it will provide new ways for information architects to think about the expanding space of information.
Note: Cite as: Wendy, T. (2013). Information Cartilage: On the role of Information Architecture in Context-Aware Intelligent Systems Design. Journal of Information Architecture. Vol. 5, No. 1-2. [Available at http://journalofia.org/volume5/issue2/05-wendt/
Also available at: journalofia.org/volume5/issue2/05-wendt/jofia-0502-05-wendt.pdf

Information Foraging
by Stuart K. Card, Peter Pirolli (1999)
Subject: Classics, Information Retrieval, Information Seeking Behavior
Language: English
Abstract: Information Foraging Theory is an approach to understanding how strategies and technologies for information seeking, gathering, and consumption are adapted to the flux of information in the environment. The theory assumes that people, when possible, will modify their strategies or the structure of the environment to maximize their rate of gaining valuable information.

Information interaction: providing a framework for information architecture
by Elaine G. Toms (8/2002)
Subject: Information Architecture - Theory
Language: English
Abstract: Information interaction is the process that people use in interacting with the content of an information system. Information architecture is a blueprint and navigational aid to the content of information-rich systems. As such information architecture performs an important supporting role in information interactivity. This article elaborates on a model of information interactivity that crosses the "no-man's land" between user and computer articulating a model that includes user, content and system, illustrating the context for information architecture.
Note: This link is to the bibliography

Information Seeking on the Web: An Integrated Model of Browsing and Searching
by Chun Wei Choo, Brian Detlor, Don Turnbull (2000)
Subject: Searching
Language: English
Abstract: This paper presents findings from a study of how knowledge workers use the Web to seek external information as part of their daily work.

Information Wayfinding, Part 1: A Not-So-New Metaphor
by Tyler Tate (4/1/2013)
Subject: Information Architecture - Theory, Information Scent
Language: English
Abstract: rowsing the Web. Surfing the Net. Navigating a Web site. Traversing a hierarchy. Going back. Scrolling up and down. Returning home. We have seen such metaphors throughout our history of using computers to interact with information. Haphazard though they may seem be, these metaphors highlight a universal reality of human psychology: we perceive the world—both physical and digital—in spatial terms.

Information Wayfinding, Part 2: Elements of the Information Environment
by Tyler Tate (5/6/2013)
Subject: Information Architecture - Theory, Information Scent, Information Seeking Behavior
Language: English
Abstract: Part 2 of a series on information wayfinding: Tyler scrutinizes the nature of information environments by investigating their most fundamental elements. In doing so, he subtly reframes the way we think about interacting with information on Web sites, in mobile applications, and in other digital experiences.
Note: Tate, T. (May 6, 2013). Information Wayfinding, Part 2: Elements of the Information Environment. UX Matters. Retrieved from http://www.uxmatters.com/mt/archives/2013/05/informatio n-wayfinding-part-2-elements-of-the-information- environment.php

Information Wayfinding, Part 3: Designing for Wayfinding
by Tyler Tate (3/14/2014)
Subject: Information Architecture - Theory, Information Scent, Information Seeking Behavior
Language: English
Abstract: How can we make ever-growing volumes of information accessible and useful to people without overwhelming them? In the third and final installment of a series on information wayfinding, Tyler looks at how people move through information environments, the behavior of wayfinding, and outlines a set of guidelines for building Web sites and applications that enable people to make sense of continually expanding volumes of information without their becoming overwhelmed.
Note: Tate, T. (March 14, 2014). Information Wayfinding, Part 3: Designing for Wayfinding. UX Matters. Retrieved from http://www.uxmatters.com/mt/archives/2014/03/informatio n-wayfinding-part-3-designing-for-wayfinding-1.php

Innovation in Classification
by Peter Merholz (2001)
Subject: Faceted Classification
Language: English
Abstract: This article addresses two aspects of classification: innovation and faceted classification. Includes links to additional online resources involving classification.

Inspiration Architecture: The Future of Libraries
by Peter Morville (1/16/2013)
Subject: Library & Information Science
Language: English
Abstract: Adapted from a chapter that Peter wrote for Library 2020, a book edited by Joseph Janes and published by Rowman & Littlefield (in press). The library in 2020 is the last bastion of truth.... A library is an act of inspiration architecture. It lifts us up, not only by enabling our search for the truth, but also by serving as a symbol of past accomplishment and future potential. It reminds us that the path to discovery isn t always, or even usually, a straight line. It invites us, in the interplay between physical and digital, to explore strange connections between intellect and emotion, wisdom and knowledge, mind and body.
Note: Morville, P. (2013, January 16). Inspiration Architecture: The Future of Libraries [Web log post]. Retrieved from http://semanticstudios.com/publications/semantics/000664.php

Integrating UX into the Product Backlog: The User Experience Integration Matrix
by Jon Innes (2/3/2012)
Subject: Design, Information Architecture - Practices, User Centered Design
Language: English
Abstract: Many agile teams cant develop good user experiences because UX just is not integrated well enough. With the UX Integration Matrix, Jon Innes helps solve this problem by integrating UX with every possible part of the agile process.

Interaction Modeling
by Steve Queen (2/12/2006)
Subject: Interaction Design
Language: English
Abstract: Interaction modeling makes design decisions explicit. In principle it is simple: record what users should do, what they actually do, and then explain the differences between the two. Of course there is more to it than that, and Matt Queen gives us all the details in this story.
Note: Boxes and Arrows

International Information Architecture
by Peter Morville (7/14/2003)
Subject: Information Architecture - General, Social Context
Language: English
Abstract: Connecting people from diverse disciplines, countries and cultures is a strategic imperative, not only for AIfIA but for the information architecture community as a whole. Our competitive advantage derives from our very ability to build bridges and span networks. This argument alone should provide ample incentive for us to nurture an international perspective within the practice, but there are all sorts of idiosyncratic reasons why information architects should reach across borders.
Available Translations:
Dansk at iainstitute.org/nl/translations/internationale_informatiearchitectuur.php

Interview with Louis Rosenfeld and Peter Morville
by Scott Hill (2000)
Subject: Information Architecture - General
Language: English
Abstract: An O'Reilly interview with Peter Morville and Lou Rosenfeld about their book, Information Architecture for the World Wide Web, their work, and the field of information architecture.

Interview with Louis Rosenfeld, Author of Search Analytics (7/8/2011)
Subject: Information Scent, Searching
Language: English
Abstract: As search engine optimization (SEO) professionals, we focus on keywords, aboutness, and information scent. What keyword phrases best describe a webpage, a graphic image, and/or a video? How can we ensure that information scent gets stronger from search engine results page (SERP) to a web page on our websites? Shari Thurow interviews Louis Rosenfeld for SearchEngineLand.com, part one of two in the series.

Intranet resources: the eternal vicious circle
by Patrick Walsh (11/6/2011)
Subject: Intranets & Extranets
Language: English
Abstract: Intranets do nott work. Why? Because not enough resources are given to them to ensure they have a chance of success. Why are resources not made available? Because intranets do not work. A vicious circle is born. This article provides an approach that may help intranet teams to make the case for better resources and to break out of this vicious circle for good.

Introducing User-Centered Design to an E-Government Software Development Company
by Peter Boersma (3/2005)
Subject: User Centered Design
Language: English
Abstract: Describes the author's creation of a user experience methodology (StUX) based upon IBM's rational unified process (RUP).

Is Navigation Useful?
by Jakob Nielsen (2000)
Subject: Navigation
Language: English
Abstract: This article addresses common aspects of navigation, including generic links, structural navigation, local navigation, and information structure.

Journeys, Needs, and Trust: A Volkswagen Case Study
by Jason Hobbs (8/23/2006)
Subject: Business Strategy, Case Studies, Experience Design
Language: English
Abstract: How do you establish trust and meaning for a dedicated and passionate audience, and do it across all media? Jason Hobbs gives a tour of creating a website for Volkswagen.
Note: Boxes and Arrows

Keyword Classification: Understanding The "Why" Of SEO
by Shari Thurow (6/6/2012)
Subject: Card Sorting, Information Architecture - Practices, Searching
Language: English
Abstract: Keyword classification is often the missing ingredient in SEO plans. Without understanding the reasons why people search, search engine optimizers will often misinterpret or improperly classify keyword phrases. How do we understand the why part of the optimization process?

Know Your Place
by Nathan Curtis (5/10/2006)
Subject: Information Architecture - Practices, Wireframes
Language: English
Abstract: Popular wireframing tools allow for reuse of repeated elements: change a centralized module once and have it update across all your screens. Nathan Curtis offers practical tips for increasing wireframing efficiency in this story.
Note: Boxes and Arrows

Knowledge at Your Fingertips
by Arun Martin (4/2010)
Subject: Knowledge Management
Language: English
Abstract: If you ever wondered, What is a Knowledge Base? Read this article.

Learning and Teaching Information Architecture: The Current State of IA Education
by Craig MacDonald (11/2013)
Subject: Information Architecture - Education & Training
Language: English
Abstract: Craig MacDonald presents the results of the Education Town Hall, which took place at the New York City World IA Day event on February 9, 2013. How are students learning Information Architecture skills and practices? What are the disciplinary backgrounds of IA practitioners? What theoretical concepts do current IA practitioners wish they had learned?
Note: MacDonald, C. (October/November 2013).

Leonardos Kitchen Nightmare
by Brian Sullivan (2/15/2012)
Subject: Design, Information Architecture - Practices
Language: English
Abstract: Leonardo, the genius. Yet, even the great Leonardo faltered from time to time. Brian Sullivan shares the tale of Leonardos kitchen nightmare and teases out the lessons we can all learn from failure.

Lifeboat #5: Richard Saul Wurman (2011)
Subject: Information Architecture - General
Language: English
Abstract: This article reprints a conversation with Richard Saul Wurman originally published in the 1976 book What Do We Use for Lifeboats When the Ship Goes Down? The author concealed his identity under the pseudonym My, and the book has been long out of print. Nonetheless, the two-day long interview with Wurman provides a fascinating and intimate portrait of the information architecture pioneer on the eve his decision to leave architecture. Now-familiar turns of phrase from Wurmans seminal 1988-89 works Information Anxiety and Hats spill out fully formed in the panoramic sweep of this important conversation. Republished here under the provisions of fair use for research and educational purposes. All rights to the text remain exclusive property of the original right holders.

Cite as: My (2012). Lifeboat #5: Richard Saul Wurman. In My (1976). What Do We Use As a Lifeboat When the Ship Goes Down? Harper & Row. Out of print. Journal of Information Architecture. Vol. 3, No. 2. [Available at http://journalofia.org/volume3/issue2/02-my/]

Location, Path & Attribute Breadcrumbs
by Keith Instone (2003)
Subject: Breadcrumbs, Guides & Collections
Language: English
Abstract: A collection of resources from Keith Instone on location, path & attribute breadcrumbs including a one page example for each type of breadcrumb, a PDF for the 2002 IA Summit Poster, and a "Open Discussion on Web Navigation" presentation. Also included are links to research on the topic.

Long Tails and Short Queries: An Interview with Amanda Spink
by Staff Boxes and Arrows (10/16/2006)
Subject: Information Architecture - General, Searching
Language: English
Abstract: Amanda Spink talks with Christina Wodtke on why searchers still cannot ask a useful question of a search engine, and how Google may be part of the problem rather than part of the solution.
Note: Boxes and Arrows

Lou Rosenfeld Eats his own Dog Food
by Liz Danzico (1/16/2006)
Subject: Design, Experience Design
Language: English
Abstract: What does the publishing industry have in common with your 10 am design review with the client? More than you might think. Louis Rosenfeld reveals that the process of becoming a publisher is much like a product development process.
Note: Boxes and Arrows

Making Cents from Information Architecture
by Alan K'necht (2003)
Subject: Business Context, Business Strategy, Information Architecture - Practices
Language: English
Abstract: Discusses the monetary cost of taking a short cut and skipping development of a sound information architecture with proper documentation for later reference.

Metaphors We Surf the Web By PDF Document
by Paul P. Maglio, Teenie Matlock (1998)
Subject: Information Seeking Behavior
Language: English
Abstract: The way people think about the World-Wide Web (WWW) has implications for the way that they navigate it. In this paper, we discuss the nature of people’s metaphorical conception of the WWW, as gathered from interviews with beginning and experienced web users. Based on linguistic data, we argue that people naturally think of the web as a kind of physical space in which they move, although information on the web is not physical, and web users do not actually move. Nevertheless, such metaphorical thought is motivated by the same basic image schemata that people rely on to mentally structure everyday life.

Metrics for Heuristics: Quantifying User Experience (Part 1 of 2)
by Andrea Wiggins (10/1/2006)
Subject: Evaluation & Analysis, Information Architecture - Practices, Measurement & Research
Language: English
Abstract: Andrea Wiggins discusses how designers can use the user experience audit developed by Rubinoff to determine metrics for measuring brand.
Note: Boxes and Arrows

Metrics for Heuristics: Quantifying User Experience (Part 2 of 2)
by Andrea Wiggins (10/16/2006)
Subject: Evaluation & Analysis, Information Architecture - Practices, Measurement & Research
Language: English
Abstract: In part two, Wiggins examines how web analytics can quantify usability, content, and navigation.
Note: Boxes and Arrows

Migrations: Not Just for Developers Any More
by Paula Land (11/2013)
Subject: Business Strategy, Content Management, Information Architecture - Practices
Language: English
Abstract: Paula Land discusses the role of IA and Content Strategy professionals in a site migration project.
Note: Land, P. (October/November 2013). Strategic Action: Information Architecture in Platform Migrations. ASIS&T Bulletin. http://asis.org/Bulletin/Oct- 13/OctNov13_Land.html

Mind the Gap: On the Appropriate Use of Focus Groups and Usability Testing in Planning and Evaluating Interfaces
by Kath Straub (9/2004)
Subject: Process & Techniques, User Testing
Language: English
Abstract: The value of focus groups and the most appropriate use for them is explored. For usability, testing is key, not focus groups.

Mind your phraseology!: Using controlled vocabularies to improve findability
by Christina Wodtke (8/13/2002)
Subject: Controlled Vocabularies
Language: English
Abstract: Describes what a controlled vocabulary is at its most general, and describes different types of vocabularies. Illustrates how controlled vocabularies and metadata are related. Includes many examples from the web.

Mini-IA: Structuring the Information About a Concept
by Jakob Nielsen (6/21/2011)
Subject: Information Architecture - Practices, Writing for the Web
Language: English
Abstract: In a miniature information architecture, coverage of a single topic is chunked into units that are connected through simple navigation.

Observed: The Death of the File System
by Fred Beecher (3/3/2011)
Subject: Classification, Design, Organization
Language: English
Abstract: With their February 24th revelation of more features in the upcoming OS X Lion operating system, Apple may have taken its first steps toward an unfamiliar future… a future in which the file system does not exist.
Note: From Johnny Holland magazine.

On Uncertainty in Information Architecture, Journal of IA PDF Document
by James Kalbach (4/2009)
Subject: Information Architecture - Theory, Information Seeking Behavior
Language: English
Abstract: Uncertainty, in general, is a fundamental aspect of human activity and underlies much of our decision making. The notion of uncertainty in information seeking, in particular, dates back to Shannon and Weaver (1949) and since then has been investigated in many forms. Kulthau's (1993) work on information uncertainty is perhaps the most extensive. Through two specific examples, this article proposes uncertainty as a unifying heuristic in information architecture. Measurements of uncertainty can serve a diagnostic function in both the design and evaluation of information technologies and user interfaces.
Available Translations:
Italiano at iainstitute.org/it/translations/001186.php

Optimizing Conversion Rates: It's All About Usability
by Frank Puscher (5/15/2009)
Subject: Business Context, E-commerce, Education & Training
Language: English
Abstract: In eCommerce usability improvements usually have a huge impact on conversion rates. However, usability doesn’t only mean better visual guide or better site hierarchy. It also means a better communication with potential customers using a professional, trustworthy design, delivering the right information at the right time and communicating with users instead of throwing ad-slogans at them.

In this article you’ll learn what to consider when preparing a perfect landing page for your product, how to focus user’s attention on the most important parts of your sites and also how you can use videos and user ratings to improve your conversion rates.

Part Two: Interview with Louis Rosenfeld, Author of Search Analytics
by Shari Thurow
Subject: Information Scent, Searching
Language: English
Abstract: In Part 1 of my interview with renowned information architect Lou Rosenfeld, author of Search Analytics for Your Site: Conversations with Your Customers, he defined site search analytics (SSA), suggested keyword patterns to monitor, and outlined some differences between web searchers and site searchers. In Part 2, we discuss relevancy scores, site search analytics that can improve navigation, some insightful tests you can use on your own site.

Putting IA Theory into Pratice
by Nathaniel Davis (1/21/2013)
Subject: Information Architecture - Practices, Information Architecture - Theory
Language: English
Note: Davis, N. (January 21, 2013). Putting IA Theory into Practice UX Matters. Retrieved from http://www.uxmatters.com/mt/archives/2013/01/putting-ia- theory-into-practice.php

Putting it Together: Taxonomy, Classification & Search
by Jeff Morris (2003)
Subject: Classification, Ontologies, Searching
Language: English
Abstract: The integration of taxonomy, classification, and search is covered in this article. The author reviews several possible software solutions.

Putting SEO in Its Place: An Information Architecture Strategy
by Nathaniel Davis (12/5/2011)
Subject: Information Architecture - Practices, Searching
Language: English
Abstract: In theory, the subject of optimizing the presentation of content within a domain for discovery by search engines falls into the activities of information seeking and search behavior. For the Web, this practice is consistent with the practice of information architecture.
Note: From UX Matters

Real Wireframes Get Real Results
by Stephen Turbek (9/19/2006)
Subject: Case Studies, Wireframes
Language: English
Abstract: Information architects, afraid to step on designers toes, may actually render wireframes unusable. Stephen Turbek talks about Verizon, the similarities between wireframes and iPods, and how to get real.
Note: Boxes and Arrows

Scatter/gather: A cluster-based approach to browsing large document PDF Document
by D.R. Cutting, David R. Karger, J.O. Pederson, J.W. Tukey
Subject: Classics, Information Retrieval
Language: English
Abstract: Clustering as a tool for organizing large document collections. Quantitative measures for similarity between documents.

Search and You May Find
by Jakob Nielsen (1997)
Subject: Searching
Language: English
Abstract: This article addresses common aspects of search, including scoped, Boolean and advanced searches.

Searching versus Finding PDF Document
by W.A. Woods (4/5/2004)
Subject: Information Retrieval, Organization, Searching
Language: English
Abstract: Finding information and organizing information so that it can be found are two key aspects of any knowledge management strategy.

Sense-making in Cross-Channel Design
by Elizabeth Buie, John Fisher, Simon Norris (2012)
Subject: Branding, Business Strategy, Experience Design
Language: English
Note: Cite as: Fisher, J., Norris, S., & Buie, E. (2012). Sense- making in Cross-Channel Design. Journal of Information Architecture. Vol. 4, No. 1-2. [Available at http://journalofia.org/volume4/issue2/02-fisher/]
Also available at: journalofia.org/volume4/issue2/02-fisher/jofia-04012-02-fisher.pdf

SEO Smackdown: Information Architecture vs. Technical Architecture
by Shari Thurow (9/2/2011)
Subject: Expert Opinions, Findability, Searching
Language: English
Abstract: Shari Thurow discussses the relative importance of information architecture in designing SEO solutions for websites.

Seven Deadly Sins of Information Design
by Drue Miller (1998)
Subject: Guidelines & Best Practices, Information Design
Language: English
Abstract: Drue Miller examines what she refers to as the "Seven Deadly Sins" of information design: Forgetting who your users are, not creating a flowchart, not organizing your content, not using consistent navigation, using unclear link colors, using the TITLE tag incorrectly, and not looking ahead.

Shall We Dance?, Journal of IA PDF Document
by Dorte Madsen (3/2009)
Subject: Information Architecture - Education & Training
Language: English
Abstract: Editorial. But where is the research in information architecture? (...) You may come across research involving information architecture or relevant for information architecture, but not necessarily written with a specific purpose of developing the field of information architecture, of adding to the body of knowledge about information architecture, developing concepts for information architecture, nor in general addressing the theoretical foundations of information architecture. Now, with a Journal of Information Architecture, we have a forum where we can publish what is central to the development of the field of information architecture.

Site Navigation: A Few Helpful Definitions
by Indi Young (2002)
Subject: Navigation
Language: English
Abstract: Provides some basic definitions surrounding site navigation that will help your team with building a shared vocabulary for more effective collaboration.

Site Navigation: Keeping It Under Control
by Indi Young (2003)
Subject: Navigation
Language: English
Abstract: Discusses two rules for keeping your site navigation under control: Keeping navigation to three levels and not making product names part of navigation.

SnowSense: A Case Study in User-centered Location-based Services
by Jan Eckert (7/2011)
Subject: Case Studies, Communication Technology, User Centered Design
Language: English
Abstract: SnowSense is one of the projects at the core of the research in Information Design at the IUAV University of Venice, especially dealing with the development of Location Based Services (LBS). This article reports on a case study conducted in cooperation with the WSL Institute for Snow and Avalanche Research SLF [1] in Davos, Switzerland. The project sets out to open up new ways for preventing avalanche-related accidents by applying a user-centered design approach and new technologies. The embracing research framework addresses the evolution of LBS and how their adoption changes the way people interact with the places they live, work or act in.

Software for Information Architects
by Peter Morville (2001)
Subject: Software
Language: English
Abstract: This article gives a broad overview of the software solutions relevant to many aspects of information architecture, including: automated classification, automated category generation, thesaurus management, collaborative filtering, portal solutions, content management, analytics, database management, and personal productivity.

Sou Um Arquiteto De Informaçăo? Microsoft Word Document (3/20/2007)
Subject: Education & Training, Information Architecture - Education & Training, Information Architecture - General
Language: English
Note: Original in English.

Specification for Resource Description Methods. Part 3: The Role of Classification Schemes in Internet Resource Description and Discovery
by Michael Day, Traugott Koch
Subject: Faceted Classification
Language: English
Abstract: This study discusses the role of classification schemes in resource description and discovery. It recommends automatic classification processes if large robot-generated services are to offer a good browsing structure for their documents or advanced filtering techniques as well as proper query expansion tools to improve the search process.

Strange Connections: Defining Information Architecture
by Peter Morville (6/1/2000)
Subject: Information Architecture - General
Language: English
Abstract: What is information architecture? Is it a nascent field or a flash in the pan? What does an information architect do? Are you an information architect? Am I? Is that the right label for our discipline? Do labels and definitions matter? On the weekend of April 8, 2000, a remarkable group of roughly 350 people came together as participants in ASIS Summit 2000 to debate the answers to these questions (and of course, to question the questions themselves). This was a watershed event in the field of information architecture, not because we answered important questions, but because it was the first large-scale gathering of the community of information architects.
Note: From Argus Center for Information Architecture (a research arm of the late Argus Associates)

Strategic Action: Information Architecture in Platform Migrations
by John R. Hefferman (11/2013)
Subject: Business Strategy, Information Architecture - Practices
Language: English
Abstract: Real world information architecture happens when enterprises need strategic solutions to business problems and when executives understand that their business lacks the technology maturity needed to remain competitive. Hefferman discusses how IA practitioners working in these competitive, technologically mature organizations should take on a larger strategic role in technology strategy.
Note: Hefferman, J.R. (October/November 2013). Strategic Action: Information Architecture in Platform Migrations. ASIS&T Bulletin. http://asis.org/Bulletin/Oct- 13/OctNov13_Heffernan.html

Succeeding at IA in the enterprise
by James Robertson (6/12/2006)
Subject: Business Strategy, Information Architecture - Practices, Knowledge Management
Language: English
Abstract: The enterprise environment offers unique challenges for information architects. In this context, we need to develop skills to help us understand and model how organizations deal with information.
Note: Boxes and Arrows

Taking A Content Inventory
by Janice Fraser (10/2001)
Subject: Content Inventories, Information Organization
Language: English
Abstract: Provides a methodology for auditing web site content to produce an inventory -- a tabular document that may be used in information re-architecture projects.

Ten Taxonomy Myths (2002)
Subject: Classification
Language: English
Abstract: A discussion of 10 taxonomy myths, created in part by the multi-disciplinary nature of the task and the hype surrounding content management technologies.
Note: From the Montague Institute Review.

The Age of Findability
by Peter Morville (4/29/2002)
Subject: Findability
Language: English
Abstract: Defines findability and its relationship to information architecture and usability.
Available Translations:
Deutsch at iainstitute.org/de/translations/das_findabilityzeitalter.php
Japanese at iainstitute.org/ja/translations/000169.html
Nederlands at iainstitute.org/nl/translations/000262.html

The Anatomy of a Large-Scale Hypertextual Web Search Engine PDF Document
by Sergey Brin, Lawrence Page (1998)
Subject: Information Retrieval
Language: English
Abstract: This paper presents Google, a prototype of a large-scale search engine, which makes heavy use of the structure present in hypertext. Google is designed to crawl and index the web efficiently and produce much more satisfying search results than existing systems.

The Architecture of Information: Interpretation and Presentation of Information in Dynamic Environments
by Louis Murray Weitzmann (1995)
Subject: Information Architecture - Theory
Language: English
Abstract: Thesis (Ph. D.)--Massachusetts Institute of Technology, Program in Media Arts & Sciences, 1995.

The Art of Information Architecture
by Aaron West (1999)
Subject: Guidelines & Best Practices, Information Architecture - General
Language: English
Abstract: Planning and architecting a site can be one of the most daunting tasks a designer can face, yet the results are usually a better site and a smoother project. Find out how you can easily architect your site by following a few simple steps.

The Business Value of Web Standards
by Jeffrey Veen (9/18/2003)
Subject: Business Context, Standards & Guidelines
Language: English
Abstract: How important is standardization to an individual business like ours? Do Web standards give organizations a return on investment? Does the transition to XHTML and CSS make financial sense? The answer to those questions is yes.
Also available at: iainstitute.org/translations/000423.php
Available Translations:
Deutsch at iainstitute.org/de/translations/webstandards_und_ihre_wirtschaftlichen_vorteile.php

The Challenge of Dashboards and Portals
by Joe Lamantia (12/14/2006)
Subject: Business Strategy, Personalization & Customization, Portals
Language: English
Abstract: Can components come to the rescue for executive dashboards? Much like IKEA uses interchangeable islands, counters, and cupboards to create a custom kitchen, by Joe Lamantia shows how it is possible to use a modular approach for executive dashboards.
Note: Boxes and Arrows

The Definition of Information Architecture
by Peter Morville (11/14/2002)
Subject: Conferences & Meetings, Information Architecture - Practices
Language: English
Abstract: Discusses the launch of the Asilomar Institute for Information Architecture (now the Information Architecture Institute) and presents definitions and resources.
Available Translations:
Nederlands at iainstitute.org/nl/translations/de_definitie_van_informatie_architectuur.php
Polish at iainstitute.org/pl/translations/definicja_architektury_informacji.php
Romanian at iainstitute.org/translations/Definitia-Arhitecturii-de-Informatie-2002-ro.html

The Design of Browsing and Berrypicking Techniques for the Online Search Interface
by Marcia Bates (1989)
Subject: Information Retrieval
Language: English
Abstract: The author argues for a new model of information retrieval called "berrypicking." This model attempts to be much more representative of the real behavior of information searchers than the traditional model of information retrieval.

The Discipline of Organizing
by Robert J. Glushko (11/2013)
Subject: Organization, Organizational Theory
Language: English
Abstract: Glushko, R. J. (October/November 2013).
Note: The fundamental premise of the discipline of organizing (TDO) is that the diverse perspectives and concepts about organizing from its feeder disciplines can be subsumed and synthesized under a more abstract framework. TDO complements the focus on specific resource and collection types with a framework that views organizing systems as existing in a multi-dimensional design space in which we can consider many types of resources at the same time and see the relationships among them.

The Elements of Style for Designers
by Christina Wodtke (7/24/2006)
Subject: Standards & Guidelines, Writing for the Web
Language: English
Abstract: What if E.B. White had written "Hanging Commas 99% Bad" instead of a gentle list of reminders for young writers? Wodtke outlines how his list of 22 reminders for writing can be just what young designers need.
Note: Boxes and Arrows

The Fundamentals of Quality Search
by Gerry McGovern (2001)
Subject: Searching
Language: English
Abstract: Explores how a web site can improve the way it allows its readers to search and provides nine guidelines for designing a search feature.

The Guided Wireframe Narrative for Rich Internet Applications
by Andres Zapata (5/10/2006)
Subject: Information Architecture - Practices, Wireframes
Language: English
Abstract: Wireframes. We have all done them. We have all had to make sure our clients look at placement, labels, flow, and real estate distribution-but ignore color and design at all costs because, after all, they are wireframes.
Note: Boxes and Arrows

The Italian and the English Model of Information Retrieval in the Governmental Websites PDF Document
by Simone Fuchs, Luca Rosati (10/15/2005)
Subject: Case Studies, Classification, Findability
Language: English
Abstract: We have analyzed the Italian and English governmental website to examine their structures and the means they propose to retrieve information. Their approach is totally different. The Italian website employs a hierarchical system which causes a lot of problems. The main reason of these complications is its inflexibility. The English one on the contrary uses an associative model, presenting various viewpoints to describe the individual service. Indeed public services are accessible by means of many different paths. As a matter of fact this kind of organization assimilates significantly the methods of Faceted Classification, which we applied suggesting an alternative way to structure a governmental website.
Note: Italian keynote at Euro IA (october 14-15, 2005, Brussells).

The Lazy IA&s Guide to Making Sitemaps
by Stephen Turbek (2/12/2006)
Subject: Information Architecture - Practices, Process & Techniques
Language: English
Abstract: The more automated our lives become, the less time we seem to have. And as an information architect, a lot of time is spent making sitemaps ... by hand. How valuable are sitemaps to a project team and to clients? Would your time be better spent doing other tasks than hand building sitemaps? What if we told you, "now you can?" Find out how.

The Machineries of Context, Journal of IA PDF Document
by Andrew Hinton (4/2009)
Subject: Information Architecture - Practices, Ontologies, Organization
Language: English
Abstract: The essay re-frames Information Architecture as designing context in the digital layer, contending that IA has always been less about organizing information than about designing architecture for a new kind of contextual space. It explores how a global network of user-created hyperlinks has changed how we experience context, and how IA practice emerged to contend with this change. In addition, the essay proposes that IA study and practice develop tools and methods that improve our understanding and methods for solving the increasingly complex design challenges brought about by this new contextual reality.

The Myth of "Seven, Plus or Minus 2"
by James Kalbach (2002)
Subject: Cognitive Science, Information Design, Navigation
Language: English
Abstract: This articles proposes that the optimal number of menu items cannot be reduced to the generalized "Magic Seven, Plus or Minus Two" (7±2). The author proposes that instead, when planning a site information architecture, the two most important considerations are breadth versus depth and the display of information.

The Practitioners of Web Information Architecture in Small and Medium Enterprises
by Sally Burford, Lisa M. Given (2013)
Subject: Business Strategy, Information Architecture - Practices
Language: English
Abstract: This paper reports an investigation of the practice of web information architecture (IA) in small and medium enterprises (SMEs). As information delivery via the web becomes a mainstream activity in all organizations, research and practical attention to Web IA remains focused on larger organisations and a new profession of information architect. The practice of Web IA in SMEs has not been widely considered. This research collects the narratives of those who practice Web IA in the smaller enterprise and reveals that the dominant voice is that of a communication and marketing practitioner, rather than information professional. The outcomes of practice in this context suffer from a lack of knowledge and enterprise.
Note: Cite as: Buford, S. & Given, L. M. (2013). The Practitioners of Web Information Architecture in Small and Medium Enterprises. Journal of Information Architecture. Vol. 5, No. 1-2. [Available at http://journalofia.org/volume5/issue2/04-burford/
Also available at: journalofia.org/volume5/issue2/04-burford/jofia-0502-04-burford.pdf

The Problem(s) with Sitemaps
by Peter Van Dijck (1999)
Subject: Supplemental Navigation
Language: English
Abstract: Explores the problems seen in sitemaps and how to create an effective sitemap.

The Psychology of Navigation
by Jesse James Garrett (2002)
Subject: Information Architecture - Theory, Navigation
Language: English
Abstract: Jesse James Garret explores the psychology behind how users make navigational choices as they navigate through "information spaces" and how information architects can use this information when crafting the navigational experience.

The Role of Classification in Knowledge Representation and Discovery
by Barabara H. Kwasnik (7/1999)
Subject: Classification, Classification Systems, Organizational Theory
Language: English
Abstract: THE LINK BETWEEN CLASSIFICATION AND KNOWLEDGE is explored. Classification schemes have properties that enable the representation of entities and relationships in structures that reflect knowledge of the domain being classified. Examples are provided of the way in which knowledge and the classification process affect each other.
Note: Cited by Abe Crystal on AIfIA list.

The Role of Information Architecture in Context-aware Adaptive Systems
by Frederik Ohlin (2012)
Subject: Human Computer Interaction, Information Architecture - Theory, Information Seeking Behavior
Language: English
Abstract: Information architecture, concerned with the structural design of information spaces/systems, and context-aware adaptive systems, supporting situated system use through computational approach, are presented as two converging fields. Specific points of convergence include balancing immediate use with awareness, tackling choice overload and promoting discovery, and dealing with the increasing complexity of user context. The role of information architecture can be to apply a holistic view of systems, users, and context, thereby promoting awareness and discovery over of [sic] specific task efficiency measures. Further, designing meaningful structures from large, complex sets of information, is an information architecture skill well-suited for addressing the issues of context.
Note: Cite as: Ohlin, F. (2012). The Role of Information Architecture in Context-aware Adaptive Systems. Journal of Information Architcture. Vol. 4, No. 1-2. [Available at http://journalofia.org/volume4/issue2/03-ohlin/]
Also available at: journalofia.org/volume4/issue2/03-ohlin/jofia-04012-03-ohlin.pdf

The Story's the Thing
by Andrew Hinton (3/9/2012)
Subject: Information Architecture - Theory
Language: English
Abstract: At the heart of design are the stories that give meaning to the work. Andrew Hinton meditates on what stories have taught him about information architecture and the people inhabiting the places he's helped design

The T-Model and Strategies for Hiring IA Practitioners: Part 1
by Nathaniel Davis (10/3/2011)
Subject: Information Architecture - General, Information Architecture - Job Skills
Language: English
Abstract: Using the Boersma T-model, Nathaniel Davis explores how to set the criteria for a qualified practitioner of information architecture and why we need better communication of these criteria to help both junior and senior professionals become more qualified candidates.

The T-Model and Strategies for Hiring IA Practitioners: Part 2
by Nathaniel Davis (11/7/2011)
Subject: Information Architecture - Job Skills, Information Architecture - Practices
Language: English
Abstract: In the second installment of a series on hiring IA practitioners, Nathaniel Davis expounds on the Boersma T-model by presenting a grid that can help hiring managers make informed recruiting decisions by giving them a clear picture of the key verticals of UX practice, while taking into account three potential levels of an IA practitioner’s professional experience.

The Visual Vocabulary Three Years Later: An Interview with Jesse James Garrett
by Dan Brown (2003)
Subject: Process & Techniques
Language: English
Abstract: This interview focuses on Jesse James Garret's Visual Vocabulary, a site architecture documentation standard.

Thesaurus Construction
by Tim Craven (1998)
Subject: Information Retrieval, Thesaurus Design
Language: English
Abstract: A tutorial on the basics of constructing an information retrieval thesaurus. It includes a glossary of thesaurus terms.

Toward Usable Browse Hierarchies for the Web Microsoft Word Document
by Kirsten Risden (1999)
Subject: Experience Design, Searching
Language: English
Abstract: The goal of the following study was to determine the potential usefulness of tracking traversal patterns through a browse hierarchy as a way to monitor confusion and determine its source. The major conclusion that can be drawn from this study is that this method is a useful and insightful way to monitor user experience.
Note: This links to a Microsoft Word document.

Towards a General Relation Browser: A GUI for Information Architects
by Ben Brunk, Gary Marchionini (2003)
Subject: Interface Design
Language: English
Abstract: The paper presents the case of ongoing efforts to develop and test generalizable user interfaces that provide interactive overviews for large-scale Web sites, portals, and other partitions of Web space.

Towards an Architectural Document Analysis, Journal of IA PDF Document
by Helene Francke (4/2009)
Subject: Information Architecture - Theory, Labeling, Organization
Language: English
Abstract: Information architecture (IA) and document architecture (DA) provide two, partly overlapping, perspectives on the creation of document structures. This article suggests how the architecture of a document can be analysed from these two perspectives. Literature on IA and DA has been examined in order to identify central ideas that are of relevance for analysing the architectures of digital documents. The article contains an overview of how IA and DA have been used and defined. The article shows how a model for analysing documents as sociotechnical artefacts can fruitfully draw on parts of the theoretical and practical complexes of IA and DA. The aspects that are identified as particularly important from IA are organisation systems, navigation, and labelling. From DA, logical structures, layout structures, content structures, and file structures are all applicable aspects. It is discussed how these various aspects may be interpreted in order to support an analysis of the organising principles of documents.

to_be_classified: A Facet Analysis of a Folksonomy (1/2011)
Subject: Faceted Classification
Language: English
Abstract: This paper examines the use of the postulational approach to facet analysis to manually induce a faceted classification ontology from a folksonomy. An in-depth study of faceted classification theory is used to form a methodology based on the postulational approach, which is then used to facet analyze a dataset consisting of over 107,000 instances of 1,275 unique tags representing 76 popular non-fiction history books collected from the LibraryThing folksonomy. Preliminary results of the facet analysis indicate the manual inducement of two faceted classification ontologies in the dataset: a completed ontology representing the domain of books and an incomplete ontology representing the domain of subjects within the domain of books. The grouping of tags into theoretically based facets and conceptual categories give new insight into how users describe information resources. Furthermore, the relationships discerned in the ontologies are user-generated relationships between tagged information items, representing a new form of knowledge. Practical implications of the results are discussed in terms of potential areas in which user-generated metadata can enhance faceted structures in information architecture.
Note: Conradi, E. (2011). to_be_classified. Journal of Information Architecture. Vol. 2, No. 2. [Available at http://journalofia.org/volume2/issue2/02-conradi/]

Transitional Volatility in Web Navigation
by David R. Danielson (6/2002)
Subject: Navigation, Research Methods
Language: English
Abstract: Danielson's Master's Thesis on Usability Metrics and User Behavior

UI Pattern Documentation Review
by Patrick Stapleton (6/29/2009)
Subject: Classification Systems, Interface Design, Patterns
Language: English
Abstract: Patrick Stapleton takes a look at some of the world’s most popular pattern libraries and presents the case for a standard approach to documentation and categorization
Note: Boxes and Arrows

Understanding Information Architecture
by Rudy Foster (2003)
Subject: Information Architecture - General
Language: English
Abstract: This introductory article gives a high-level overview of information architecture from both a theoretical and practical perspective.

Understanding Information Architecture Differently
by Nathaniel Davis (5/8/2012)
Subject: Information Architecture - Theory
Language: English
Abstract: The Big IA perspective is still evolving, as the creation of digital products and services reveals new gaps and challenges,while the narrow perspective on information architecture remains a highly under-researched, under-developed, and under-communicated subject domain that is as important today as it was when it originally surfaced in the early 1990s. People originally called the narrow perspective on information architecture little IA. Todays more politically correct term is classic IA. Id really like to call it just information architecture. Why? Simply for the fact that--before there was any need to produce wireframes; improve Web site planning, strategy,or tactics; or discuss platforms and channels--there was a need to address a unique concern within the new context that the Internet had created,for which there was no single source to which one could go for answers.

Understanding Information Taxonomy Helps Build Better Apps (2003)
Subject: Classification
Language: English
Abstract: Explains the basics of taxonomies, how they fit into the broader field of information architecture and how they contribute to organized, logical applications.
Note: From builder.com.

Unified Theory of Design
by Nathan Shedroff (1994)
Subject: Information Design, Interaction Design, Visual Design
Language: English
Abstract: The author offers a design model called Information Interaction Design. The model integrates three design disciplines: Information Design, Interaction Design, and Sensorial Design.

Unraveling the Mysteries of Metadata and Taxonomies
by Samantha Bailey, Christina Wodtke (4/2002)
Subject: Classification, Information Retrieval
Language: English
Abstract: Samantha Bailey, formerly at Argus and current lead IA for Wachovia Corporation's Wachovia.com website, talks about the transition from being a consultant to an "innie" IA, unravels the mysteries of metadata and taxonomies and shares her vision of the future of IA.

Usability for Technical Writers
by Arun Martin (4/2010)
Subject: User Centered Design
Language: English
Abstract: A review By Arun Martin of a session on Usability for Technical Writers at Huawei Technologies India Pvt. Ltd, Bangalore, on March 20, 2010. It was conducted by the User Research and Usability SIG of the STC India Chapter.

Usability for Technical Writers
by Arun Martin (4/2010)
Subject: User Centered Design
Language: English
Abstract: A review By Arun Martin of a session on Usability for Technical Writers at Huawei Technologies India Pvt. Ltd, Bangalore, on March 20, 2010. It was conducted by the User Research and Usability SIG of the STC India Chapter.

User Experience Deliverables
by Peter Morville (1/27/2009)
Subject: Expert Opinions, Information Architecture - Practices, Interaction Design
Language: English
Abstract: This article describes twenty user experience deliverables with links to relevant resources and examples. Clearly, these artifacts of the process are not the whole story. We must also think about the relationship between goals, methods, and documents. And yet, for many of us, deliverables are the coin of the realm and merit special attention.

User-centred redesign of the FaCS intranet
by Donna Maurer (6/2004)
Subject: Case Studies, Intranets & Extranets
Language: English
Abstract: The Department of Family and Community Services applied user-centred techniques in the redevelopment of their large Government intranet, and it serves as a useful model for other organisations looking to tackle the same issues.

Using Adoption Metaphors to Increase Customer Acceptance
by Sarah Rice (7/5/2006)
Subject: Business Strategy, Cognitive Science, Writing for the Web
Language: English
Abstract: We know a product has a lifecycle, but does the language we use for that product also have a lifecycle? From TiVo to the Internet Superhighway, Rice shows us how the metaphors we use have an evoluation all their own.
Note: Boxes and Arrows

Using Categories to Improve Search PDF Document
by Edward Cutrell, Susan Dumais (2003)
Subject: Interaction Design, Searching
Language: English
Abstract: The authors explore ways in which categories can be leveraged to improve search. An interface named SWISH is presented, in which search results are automatically categorized, and pages in the same category are grouped together.
Note: This links to a PDF document.

Using Wikis to Document UI Specifications
by Peter Gremett (6/29/2009)
Subject: Interface Design, Knowledge Management
Language: English
Abstract: As Agile gains momentum as a development approach of choice, documenting design becomes a challenge. Peter Gremett shows how using a wiki to capture your design is a great way to be adaptive as you build and deliver product to customers.
Note: Boxes and Arrows

Utilizing a Users Context to Improve Search Results Microsoft Word Document
by Peter Gremett (2003)
Subject: E-commerce, Experience Design, Searching
Language: English
Abstract: This paper describes some design practices for providing a scoped search interface for an e-commerce site.
Note: This links to a Microsoft Word document.

Vegas, MySpace, and the Tyranny of Taste
by Christina Wodtke (2013)
Subject: Architecture - Buildings, Experience Design, Information Architecture - General
Language: English
Abstract: Christina Wodtke considers digital environments in the context of inhabited space, comparing the iterative design of populated Internet spaces to the design and urban renewal of built environments, concluding that the citizens of an inhabited digital space deserve the same respect and consideration of how they use a digital environment as the inhabitants of a physical space.
Note: Cite as: Wodtke, C. (2013). Vegas, MySpace, and the Tyranny of Taste. Journal of Information Architcture. Vol. 5, No. 1-2. [Available at http://journalofia.org/volume5/issue2/01-wodtke/]
Also available at: journalofia.org/volume5/issue2/01-wodtke/jofia-0502-01-wodtke.pdf

Visio Replacement? You Be the Judge: An Introduction to the Newest Simulation Tools
by Scott McDowell (11/14/2006)
Subject: Software, Tools & Technology
Language: English
Abstract: In the same way that the Internet took us to the next level of interaction, complete with rich visuals, simulations are doing the same for application definition. McDowell explores the ins and outs of new simulation tools. Will one of them work for you?
Note: Boxes and Arrows

We Are All Connected: The Path from Architecture to Information Architecture
by Fu-Tien Chiou (2003)
Subject: Architecture - Buildings, Information Architecture - General
Language: English
Abstract: The author lays out many similarities between architecture and traditional architecture. These include form, function, design elements, design methodology, and site planning.

We are All Information Architects: Interview with Eric Reiss at Krakow Pedigogical University
by Stanislaw Skorka (1/2008)
Subject: Information Architecture - General, Information Architecture - Job Skills
Language: English
Abstract: An interview with Eric Reiss about information architecture. Addresses the issue of its definition, how to develop as an IA professional, and what fields of knowledge and skills an information architect should have.
Note: Original article in Polish.
Available Translations:
Polish at www.wsp.krakow.pl/konspekt/30/index.php?i=023

Web Information Architecture: A Very Inclusive Practice
by Sally Burford (7/2011)
Subject: Business Strategy, Information Architecture - Practices
Language: English
Abstract: Web information design, or information architecture (IA), is a critical aspect of the organizational use of the Web to deliver information and to communicate with clients. It is a relatively new instance of information organization and, although it draws from traditional practices such as library and information science, Web information architecture has its own characteristics and unique contexts. The practice of Web information architecture must forge its own identity. This research paper contributes to a greater understanding of Web information architecture as a practice that requires myriad conversations, negotiations and collaborations as it is carried out in large organizations. It is also a practice that is undertaken by multiple and diverse people who all make a contribution to the information structures of the enterprise website.

Web Navigation: Resolving Conflicts between the Desktop and the Web
by Carola Fellenz, Jarmo Parkkinen, Hal Shubin (1998)
Subject: Information Seeking Behavior
Language: English
Abstract: This paper summarizes a workshop at CHI98 that focused on navigational problems caused by differences in navigational models between the desktop and the Web.

Web Page Design: Implications of Memory, Structure and Scent for Information Retrieval
by Mary Czerwinski, Kevin Larson (1998)
Subject: Information Retrieval
Language: English
Abstract: The authors describe an experiment to see if large breadth and decreased depth is preferable, both subjectively and via performance data, while attempting to design for optimal scent throughout different structures of a web site. This work is testing the theories of Miller in his classic "The Magical Number Seven, Plus or Minus Two."

Web Page Layout: A Comparison Between Left- and Right-justified Site Navigation Menus
by Tim Bosenick, James Kalbach (4/28/2003)
Subject: Primary Navigation, Web Design
Language: English
Abstract: The usability of two Web page layouts was directly compared: one with the main site navigation menu on the left of the page, and one with the main site navigation menu on the right. This research questions the current leading Web design thought that the main navigation menu should be left justified.

Web Site Architecture 101
by Rudy Limeback (1999)
Subject: Primary Navigation
Language: English
Abstract: Outlines three easy steps for determining the information architecture or navigation scheme of a site on which you are working.

What Causes Customers to Buy on Impulse? PDF Document
by Jared Spool (2001)
Subject: E-commerce, Structured Information
Language: English
Abstract: This paper studies the design elements within e-commerce sites that motivate impulse purchases online.
Note: This links to a PDF document.

What Do Web Users Do? An Empirical Analysis of Web Use PDF Document
by Andy Cockburn, Bruce McKenzie (2000)
Subject: Information Seeking Behavior
Language: English
Abstract: This paper provides an empirical characterisation of user actions at the web browser. The study is based on an analysis of four months of logged client-side data that describes user actions with recent versions of Netscape Navigator. In particular, the logged data allows us to determine the title, URL and time of each page visit, how often they visited each page, how long they spent at each page, the growth and content of bookmark collections, as well as a variety of other aspects of user interaction with the web. The results update and extend prior empirical characterisations of web use. Among the results we show that web page revisitation is a much more prevalent activity than previously reported (approximately 81% of pages have been previously visited by the user), that most pages are visited for a surprisingly short period of time, that users maintain large (and possibly overwhelming) bookmark collections, and that there is a marked lack of commonality in the pages visited by different users.

What Happens When Context Thwarts and Information Architects Vision?
by Thom Haller (2/2012)
Subject: Contextual Navigation, Information Architecture - General, Writing for the Web
Language: English
Abstract: from ASIS&T Bulletin, February/March 2012 edition.

What Is An Information Architect? PDF Document (3/20/2007)
Subject: Education & Training, Information Architecture - Education & Training, Information Architecture - General
Language: English
Abstract: The Information Architecture Institute is an international organization committed to advancing and promoting the practice of information architecture. We define information architecture as the art and science of organizing and labeling websites, intranets, online communities and software to support usability. As information proliferates exponentially, usability is becoming the critical success factor for websites and software applications. Good IA lays the necessary groundwork for an information system that makes sense to users.
Available Translations:
Español at iainstitute.org/es/documentos/Cual_es_un_AI.pdf
Nederlands at iainstitute.org/nl/translations/wat_is_informatiearchitectuur.php

What Sticks: Reflections from 15 Years as an IA Instructor
by Thom Haller (11/2013)
Subject: Information Architecture - Education & Training
Language: English
Abstract: Thom Haller reflects on 15 years of teaching information architecture classes to graduate students in Washington, D.C. and describes four things that sticks with his students long after they complete the course.
Note: MacDonald, C. (October/November 2013).

What's in a Name? (2001)
Subject: Expert Opinions, Information Architecture - General, Information Design
Language: English
Abstract: Are there two information architectures? One influenced by presentation and one influenced by structure? Is the presentation-based IA better served by the name "information design?" Does the medium really matter? Is print IA/ID different from web-based IA/ID in meaningful ways? For its April 2001 issue, Design Matters contacted several people and asked them to respond to these questions informally.
Note: From the Society for Technical Communication.

Why You Need Your Very Own Taxonomy
by Tom Smith (2001)
Subject: Classification, Ontologies, Searching
Language: English
Abstract: This article is an introduction to taxonomies and faceted classifications.

Blogs, Columns and Journals

A List Apart
Subject: Expert Opinions, Standards & Guidelines, Web Development
Language: English
Abstract: A List Apart Magazine (ISSN: 1534-0295) explores the design, development, and meaning of web content, with a special focus on web standards and best practices.

Alertbox
by Jakob Nielsen (1995)
Subject: User Centered Design, Web Design
Language: English
Abstract: Jakob Nielsen's bi-weekly column that investigates a broad range of Web usability principles and ideas.
Available Translations:
Japanese at www.usability.gr.jp/alertbox/

Antenna
Subject: Experience Design, Interface Design, Visual Design
Language: English
Abstract: By Giant Ant Design. Discusses design from a variety of perspectives, including experience, graphic, information.

Bloug
by Lou Rosenfeld
Subject: Information Architecture - General
Language: English
Abstract: Lou Rosenfeld's blog regarding "information architecture and anything else I want to discuss." Subjects include enterprise IA, book and article reviews, and content management.

Boxes and Arrows
Subject: Business Context, Information Architecture - Practices, Interaction Design
Language: English
Abstract: Boxes and Arrows is devoted to the practice, innovation, and discussion of design; including graphic design, interaction design, information architecture and the design of business. Since 2001, it’s been a peer-written journal promoting contributors who want to provoke thinking, push limits, and teach a few things along the way.

Boxes and Arrows: The Design behind the Design
Subject: Design, Information Architecture - General
Language: English
Abstract: "Boxes and Arrows is the definitive source for the complex task of bringing architecture and design to the digital landscape. There are various titles and professions associated with this undertaking—information architecture, information design, interaction design, interface design—but when we looked at the work that we were actually doing, we found a 'community of practice' with similarities in outlook and approach that far outweighed our differences."

Communication Design Quarterly
Subject: Interface Design, Writing for the Web
Language: English
Abstract: SIGDOC provides a forum on documentation and user support for computer products and systems. The SIG studies and publishes processes, methods, and technologies for communicating information using printed and online text, hypermedia, and multimedia. Members include technical communication professionals, educators, researches, web designers, system designers, developers, usability specialists, and managers responsible for producing or supervising the creation of documentation, online help systems, websites and user interfaces. Benefits include discounts at the intimate SIGDOC conference, a high quality website with broad professional contacts, a respected quarterly publication, a membership directory, and free access to SIGDOC conference proceedings on the ACM Portal to Computing Literature. Membership also includes a subscription to the ACM Journal of Computer Documentation.

Critical Reviews of Corporate Websites
by Lou Rosenfeld (2000 to 2000)
Subject: Information Architecture - General, Web Design
Language: English
Abstract: This column reviewed corporate Web sites from an IA perspective. Reviewed sites include gm.com, toysrus.com, and fedex.com.

Dynamic Taxonomies: A Model for Large Information Bases
by Giovanni M. Sacco (6/2000)
Subject: Faceted Classification, Information Retrieval, Knowledge Management
Language: English
Abstract: A new taxonomic model for structuring and accessing large heterogeneous information bases is presented. The model is designed to simplify both classification and access by computer-illiterate people. It defines simple and intuitive operations to access large information bases at the conceptual level and at different levels of abstraction, in a totally assisted way, through a simple, yet effective visual interface. The model can also be used to summarize result sets computed by other query methods, such as information retrieval, shape retrieval, etc., and to provide user maps for complex hypermedia networks. The experience gained by applying this model to commercial applications is reported. architecture).

elegant hack
by Christina Wodtke
Subject: Experience Design, Information Architecture - General
Language: English
Abstract: "eleganthack.com is a one-person website devoted to exploring and furthering the emerging art of user experience design and information architecture on the web."

Findability.org
by Peter Morville
Subject: Findability
Language: English
Abstract: Peter Morville's blog on the concept of findability.

I Column Like I CM
by Bob Doyle (2004)
Subject: Content Management, Knowledge Management, Organizational Theory
Language: English
Abstract: Monthly online columns and six print columns a year in EContent Magazine on topics from faceted classification and structured information to website indexing and information scent.

i.a. etc.
by Joseph Tate
Subject: Information Architecture - General
Language: English
Abstract: Blog on general information architecture concepts as well as design and CSS.

IA Podcast
by Jeff Parks (2010)
Subject: Information Architecture - General
Language: English
Abstract: Since 2006, Jeff Parks has been interviewing IA and UX practioners for insights on the discipline.

IAnything Goes
by Jeff Lash (2002 to 2003)
Subject: Information Architecture - General
Language: English
Abstract: This column attempts to demonstrate "the importance of information architecture in the web development process, and how non-IAs can learn and incorporate information architecture concepts into their work in the converging world of information architecture, user-centered design, web development and business strategy."

Idblog
by Beth Mazur
Subject: Information Design
Language: English
Abstract: "IDblog is Beth Mazur tilting at power law windmills. A little bit Internet, a little bit technology, a little bit society, and a lot about designing useful information products."

InfoDesign - Understanding by Design - News
by Peter Bogaards
Subject: Information Architecture - General, Information Design
Language: English

Journal of Usability Studies
Subject: Human Computer Interaction, User Centered Design, User Testing
Language: English
Abstract: The Journal of Usability Studies (JUS) is a peer-reviewed, international, online publication dedicated to promoting and enhancing the practice, research, and education of user experience design and evaluation. The journal aims to provide usability practitioners and researchers with a forum to share:

  • Empirical findings and case studies
  • Emerging methods and tools from within the user experience profession and from related disciplines, such as market research and technical communications
  • Reports of good practices in user experience
  • Approaches and case studies in usability education and training

LucDesk
by Lucian Millis
Subject: Experience Design, Web Design
Language: English
Abstract: "LucDesk is a personal (web)log focusing on web design, user experience, creative use of technology, and other topics of interest, including security, digital art, photography, illustration, and more."

Noise Between Stations
by Victor Lombardi
Subject: Design, Information Architecture - General
Language: English
Abstract: Addresses a variety of current information architecture topics.

peterme.com
by Peter Merholz
Subject: Design, Information Architecture - General
Language: English
Abstract: Updated at least once a week, this blog covers a wide range of Web issues and topics.

Putting People First (2010)
Subject: End Users, Experience Design, User Centered Design
Language: English
Abstract: This non-commercial experience design gateway is developed as a public service to all those interested in the broader field of experience design and user-centred design. All posts have in common that they reveal some insight on how to create products and services that are driven by an understanding of people. Putting People First is maintained by Mark Vanderbeeken of the Italy-based experience design company Experientia with the support of his business partners and his readers. It is read by about 6000 people per day, most of whom access the contents via rss.

Semantics
by Peter Morville (2001)
Subject: Information Architecture - General
Language: English
Abstract: Peter Morville's column about information architecture and strategy.

Strange Connections
by Peter Morville (2000 to 2001)
Subject: Information Architecture - General
Language: English
Abstract: Peter Morville's bi-weekly column on the evolving definition of information architecture.

The Indexer: The International Journal of Indexing
Subject: Indexing
Language: English
Abstract: The Indexer appears four times a year, in March, June, September and December. Subscriptions for individuals include a print copy plus on-line access to latest issues. Earlier issues are being made freely accessible on the website as copyright issues are resolved. Institutions may choose from on-line access, paper copies or both.

Understanding Digital Humanities
by David M. Berry (3/13/2013)
Subject: Digital Libraries, Library & Information Science
Language: English
Abstract: The application of new computational techniques and visualisation technologies in the Arts and Humanities are resulting in fresh approaches and methodologies for the study of new and traditional corpora. This computational turn takes the methods and techniques from computer science to create innovative means of close and distant reading. This book discusses the implications and applications of Digital Humanities and the questions raised when using algorithmic techniques. Key researchers in the field provide a comprehensive introduction to important debates surrounding issues such as the contrast between narrative versus database, pattern-matching versus hermeneutics, and the statistical paradigm versus the data mining paradigm. Also discussed are the new forms of collaboration within the Arts and Humanities that are raised through modular research teams and new organisational structures, as well as techniques for collaborating in an interdisciplinary way.

user experience en espańol
by Gabriel Porras
Subject: Experience Design
Language: English
Abstract: El blog de Gabriel Porras. "User experience en espańol: Usabilidad, Accesibilidad, Encontrabilidad, Arquitectura de la Información..."

User Experience Magazine
Subject: Experience Design, Interaction Design, Visual Design
Language: English
Abstract: UX - User Experience is a magazine by and about usability professionals, featuring significant and unique articles dealing with the broad field of usability and the user experience. UX - User Experience offers an editorial balance among strategy, management issues, philosophy, methodology and practice.

UX Booth
by Andrew Maier
Subject: Information Architecture - Education & Training, User Centered Design
Language: English
Abstract: The UX Booth is a group that writes about User Experience, and offers free Website Usability Reviews that all designers and developers can benefit from.

UX Matters
Subject: Experience Design, Expert Opinions, User Centered Design
Language: English
Abstract: Insights and inspiration for the user experience community from experts in user experience (UX) strategy or management, any aspect of UX design—including interaction design, industrial design, information architecture, information design, or visual design—any type of user research—from generative field research to usability—or user assistance

UX Matters
Subject: Experience Design
Language: English
Abstract: Founded by Pabini Gabriel-Petit in 2005, UXmatters provides insights and inspiration to both professionals working in all aspects of user experience (UX)—at every stage in their career—and students who are just beginning their journey in user experience. UXmatters offers a platform where our authors—who include many of the leading experts in user experience—can teach UX best practices to developing UX professionals and influence the future direction of the UX community. The information needs of the UX community are diverse, and UXmatters endeavors to satisfy them. Our articles provide comprehensive coverage of important UX topics, ranging from focused, practical, actionable advice and best practices; to concise overviews of broader topics; to deep thought pieces that explore strategic aspects of user experience. Many of our authors are UX thought leaders who write about innovative ideas that are important to the advancement of the UX industry as a whole.

UXculture
by Bob Goodman
Subject: Experience Design
Language: English
Abstract: Discusses issues related to the user experience and usability of the networked world.

UXpod: User Experience Podcast (1/2010)
Subject: User Centered Design
Language: English
Abstract: The User Experience Podcast features a wide range of interviewees and commentary. Transcripts are available for some episodes, and more are being added.

Web Architect
by Peter Morville (1995 to 1999)
Subject: Information Architecture - General
Language: English
Abstract: Web Architect was a column in Songline Studio's Web Review magazine from 1995 to 1999. It offered a humorous yet practical exploration of information architecture topics.

[BEEP]
by Peter Boersma
Subject: Experience Design, Information Architecture - General
Language: English
Abstract: Includes reflections on user experience, as well as a variety of postings such as IA discipline models and an IA Summit review.

Books

A Web for Everyone: Designing Accessible User Experiences
by Sarah Horton, Whitney Quesenbery (1/2014)
Subject: Accessibility, Experience Design, Web Design
Language: English
Abstract: If you are in charge of the user experience, development, or strategy for a web site, A Web for Everyone will help you make your site accessible without sacrificing design or innovation. Rooted in universal design principles, this book provides solutions: practical advice and examples of how to create sites that everyone can use.
Note: Quesenbery, W. & Horton, S. (2014). A Web for Everyone: Designing Accessible User Experiences. New York: Rosenfeld Media.

Ambient Findability
by Peter Morville (9/26/2005)
Subject: Findability
Language: English
Abstract: Discusses the idea of unlimited findability, as made possible by modern technology and fields such as information architecture and usability.

Beautiful Evidence (2006)
Subject: Information Design
Language: English
Abstract: "Science and art," according to Tufte, "have in common intense seeing, the wide-eyed observing that generates empirical information." This book is about how that seeing turns into showing. Tufte, professor emeritus at Yale University and author of three previous widely praised books on visual evidence, displays outstanding examples of the genre. One of the most arresting is Galileo's series of hand-drawn images of sunspots. A colleague of Galileo, the author tells us, said that the astronomer's drawings "delight both by the wonder of the spectacle and the accuracy of expression." That, Tufte says, is beautiful evidence. Editors of Scientific American

Beyond Book Indexing
by Diane Brenner, Marilyn Rowland (2000)
Subject: Indexing, Supplemental Navigation
Language: English
Abstract: How to get started in web indexing, with a back-of-the-book style A-Z index as a supplemental navigation tool.

Card Sorting
by Donna Spencer (4/2009)
Subject: Card Sorting, Information Architecture - Practices, User Testing
Language: English
Abstract: Card sorting helps us understand how people think about content and categories. Armed with this knowledge, we can group information so that people can better find and understand it. In this book, Donna describes how to plan and run a card sort, then analyse the results and apply the outcomes to your project.
Note: Spencer, D. (2009). Card Sorting. Brooklyn, N.Y.: Rosenfeld Media. Book, e-book and PDF.

Communicating Design: Developing Web Site Documentation for Design and Planning (3rd Edition)
by Dan Brown (2011)
Subject: Information Architecture - Practices, Process & Techniques, Web Design
Language: English
Abstract: Successful web design teams depend on clear communication between developers and their clients — and among members of the development team. Wireframes, site maps, flow charts, and other design diagrams establish a common language so designers and project teams can capture ideas, track progress, and keep their stakeholders informed. In this all new edition of Communicating Design, author and information architect Dan Brown defines and describes each deliverable, then offers practical advice for creating the documents and using them in the context of teamwork and presentations, independent of methodology. Whatever processes, tools, or approaches you use, this book will help you improve the creation and presentation of your wireframes, site maps, flow charts, and other deliverables.
Note: Brown, Dan. (2011) Communicating Design: Developing Web Site Documentation for Design and Planning (3rd. Edition). Berkeley, CA: New Riders.

Content Everywhere: Strategy and Structure for Future Ready Content
by Sara Wachter-Boettcher (12/12/2012)
Subject: Content Management
Language: English
Abstract: Care about content? Better copy is not enough. As devices and channels multiply - and as users expect to easily relate, share, and shift information - we need content that can go more places, more easily. This book will help you stop creating fixed, single-purpose content and start making it more future-ready, flexible, and reusable by showing you how to: identify content micro elements, structure it in meaningful ways, and bring it to life through metadata and markup. This gives us content that is findable, adaptable, connectable, and transportable - allowing us to better manage it, and retain its meaning, in an unfixed web.
Note: Wachter-Boettcher, S. (2013). Content Everywhere: Strategy and Structure for Future-Ready Content. Brooklyn, N.Y.: Rosenfeld Media. Book, e-Book and PDF.

Cost-Justifying Usability
by Randolph Bias, Deborah Mayhew (1994)
Subject: Business Context
Language: English
Abstract: This book provides structured and proven techniques by which usability engineers and their managers can quantify the costs and benefits of a projected new product in order to make a convincing case for investment to the business types in the company. It presents an overall framework, perspectives internal and external to the company, case studies from software and hardware developers, and discussions of special issues.

Defensive Design for the Web: How to Improve Error Messages, Help, Forms, and Other Critial Points
by Jason Fried, Matthew Linderman (2004)
Subject: Interface Design
Language: English
Abstract: Provides 40 guidelines for preventing errors and helping site visitors get back on track after a problem occurs. Includes real-world examples and screenshots, as well as a test to see how well your site holds up.

Design for Care: Innovating Healthcare Experience
by Peter Jones (5/21/2013)
Subject: Business Strategy, End Users, Experience Design
Language: English
Abstract: The world of healthcare is constantly evolving, ever increasing in complexity, costs, and stakeholders, and presenting huge challenges to policy making, decision making and system design. In Design for Care, we show how service and information designers can work with practice professionals and patients/advocates to make a positive difference in healthcare.
Note: Jones, P. (2013). Design for Care: Innovating Healthcare Experience. Brooklyn, N.Y.: Rosenfeld Media. Book, e-Book and PDF.

Design Is the Problem: The Future of Design Must be Sustainable
by Nathan Shedroff (3/1/2009)
Subject: Design
Language: English
Abstract: Product design can have a tremendous impact on the world in terms of usability, waste, and resources. In Design Is the Problem, Nathan Shedroff examines how the endemic culture of design often creates unsustainable solutions, and shows how to ensure that design processes lead to more sustainable products and services.
Note: Shedroff, Nathan, Design Is the Problem: The Future of Design Must be Sustainable. New York: Rosenfeld Media, 2009. Print, PDF and eBook.

Designing the Search Expience: The Information Architecture of Discovery
by Tony Russell-Rose, Tyler Tate (1/2/2013)
Subject: Information Architecture - Practices, Searching
Language: English
Abstract: Search is not just a box and ten blue links. Search is a journey: an exploration where what we encounter along the way changes what we seek. But in order to guide people along this journey, we must understand both the art and science of search.
Note: Russell-Tate, Tony and Tyler Rose. (2013). Designing the Search Experience: The Information Architecture of Discovery. Waltham, MA Morgan Kaufmann.

Developing SGML DTDs
by Jeanne El Andaloussi, Eve Maler (1995)
Subject: RDF, Structured Information
Language: English
Abstract: This step-by-step tutorial contains essential information for everyone who is working with SGML and needs to understand how to develop DTDs. It covers all aspects of DTD development, including planning, analysis, design, implementation, testing, documentation and training.

Developing User Assistance for Mobile Apps
by Joe Welinske
Subject: End Users, Mobile Phones, User Centered Design
Language: English
Abstract: Smartphones have sparked a huge, new software segment - the mobile app. This creates an important pair of questions for user assistance professionals: What is our role going forward in mobile and how can we prepare to take that on? User Assistance does have a role in supporting mobile apps. As the mobile app market continues to soar, this is becoming the next frontier for user assistance professionals. Developing User Assistance for Mobile Apps, a new book by Joe Welinske of WritersUA, provides unique and detailed instruction and guidance regarding design, writing, tools, and planning of your mobile UA.

Envisioning Information
by Edward Tufte (1990)
Subject: Information Design
Language: English
Abstract: This book celebrates escapes from the flatlands of both paper and computer screen, showing superb displays of high-dimensional complex data. The most design-oriented of Edward Tufte s books, Envisioning Information shows maps, charts, scientific presentations, diagrams, computer interfaces, statistical graphics and tables, stereo photographs, guidebooks, courtroom exhibits, timetables, use of color, a pop-up, and many other wonderful displays of information. The book provides practical advice about how to explain complex material by visual means, with extraordinary examples to illustrate the fundamental principles of information displays. Topics include escaping flatland, color and information, micro/macro designs, layering and separation, small multiples, and narratives. Winner of 17 awards for design and content. 400 illustrations with exquisite 6- to 12-color printing throughout. Highest quality design and production.

Eye Tracking the User Experience: A Practical Guide to Research
by Aga Bojko (12/2013)
Subject: Experience Design, Process & Techniques, User Testing
Language: English
Abstract: Eye tracking is a widely used research method, but there are many questions and misconceptions about how to effectively apply it. Eye Tracking the User Experience—the first how-to book about eye tracking for UX practitioners— offers step-by-step advice on how to plan, prepare, and conduct eye tracking studies; how to analyze and interpret eye movement data; and how to successfully communicate eye tracking findings.
Note: Bojko, A. (2013). Eye Tracking the User Experience: A Practical Guide to Research . New York: Rosenfeld Media.

Foundations of Library and Information Science (3rd Edition)
by Richard E. Rubin (2010)
Subject: Information Science
Language: English
Abstract: This meticulous revision of this landmark text includes a completely fresh discussion of the most current issues and key technological developments in the field. Rubin explores the ever-growing impact of the World Wide Web, the impact of blogs, wikis, and social networks on services, electronic publication including e-books, digital libraries, digital preservation, mass digitization, and digital repositories, and Functional Requirements for Bibliographic Records (FRBR). His unique insights into these technologies and their impact on library services, policies, and legal standards are all part of why this book forms the essential foundation one needs to succeed as an information professional. Rubin integrates contemporary coverage with a detailed and accessible account of the fundamental principles of information science and technology, information policy, intellectual organization, and ethical issues and principles across all types of libraries: public, academic, school, and special.
Note: Rubin, Richard E. (2010) Foundations of Library and Informatin Science (3rd Edition). New York, NY: Neal- Shuman Publishers, Inc.

Glossary of Terminology in Abstracting, Classification, Indexing and Thesaurus Construction
by Hans Wellisch (2000)
Subject: Classification, Indexing, Thesaurus Design
Language: English
Abstract: This book defines terms used in texts on abstracting, indexing, classification and thesaurus construction, as well as terms for the most common types of documents and their parts. The definitions are derived from such authoritative sources as ISO, ANSI/NISO and BSI.

Handbook of Usability Testing
by Jeffrey Rubin (1994)
Subject: User Testing
Language: English
Abstract: This book presents a step-by-step approach to usability testing in today's fast-paced industrial production environment, where reducing time to market has become a prerequisite for survival. It contains chapter coverage for each of the six stages including numerous examples and case studies.

How Buildings Learn: What Happens After They’re Built
by Stewart Brand (6/1994)
Subject: Architecture - Buildings
Language: English
Abstract: Illustrates and explains how buildings are adapted by their inhabitants to accommodate evolving needs and preferences over time.

Indexing Books
by Nancy Mulvany (1994)
Subject: Indexing
Language: English
Abstract: Expanding on the discussions in the standard style guides, this book explains to authors and professional indexers aspects of analysis and judgment such as what to include and exclude from the index, the structure, how indexing fits into the publishing industry, whether to do it yourself or hire it out, deciphering publishers guidelines, and choosing appropriate software.

Indexing from A to Z
by Hans Wellisch (1997)
Subject: Indexing
Language: English
Abstract: For authors, students, and beginners as well as experienced indexers, the author covers not only back-of-the-book indexing but also the indexing of periodicals and non-print material, with practical examples of correct and incorrect indexing.

Information Architects
by Richard Saul Wurman (1997)
Subject: Information Design
Language: English
Abstract: The author edits this book of contributions by 20 masters in the visual display of information. This book discusses the importance of information design in physical spaces and virtual interfaces.

Information Architecture for Designers
by Peter Van Dijck (2003)
Subject: Information Architecture - General, Information Design
Language: English
Abstract: Includes sections on Website Strategy, Audience Research, Information Architecture, Designing Functionality, and Interface Design. The Information Architecture section covers structure, organization schemes, categories, labels, implementation, and sitemaps.
Note: English is original language. All translations in this database reference the sample chapter on Audiences, available at the author website.
Also available at: iainstitute.org/translations/000424.php
Available Translations:
Deutsch at iainstitute.org/de/translations/informationsarchitektur_fuer_designer_strukturierung_von_websites_fuer_den_geschaeftserfolg.php
Português at iainstitute.org/pt/translations/arquitetura_de_informacao_para_designers_estruturando_websites_para_o_sucesso_dos_negocios.php

Information Architecture for the World Wide Web
by Peter Morville, Lou Rosenfeld (2002)
Subject: Information Architecture - General
Language: English
Abstract: This book introduces the user to the emerging field of information architecture. It teaches how to design web sites and intranets that support growth, management and ease of use.
Available Translations:
Japanese at www.amazon.co.jp/exec/obidos/ASIN/487311134X/ia-22/
Romanian at iainstitute.org/translations/Definind-Arhitectura-Informatiei-2000-ro.html

Information Architecture for the WWW, 2nd ed. PDF Document
by Peter Morville, Lou Rosenfeld (8/2002)
Subject: Information Architecture - General
Language: English
Abstract: This book introduces the user to the emerging field of information architecture. It teaches how to design web sites and intranets that support growth, management and ease of use.
Note: Original English Source
Also available at: oreilly.com/catalog/9780596000356/
Available Translations:
Español at iainstitute.org/es/translations/arquitectura_de_la_informacion_para_la_red_capitulo_1.php
Italiano at iainstitute.org/translations/morville-rosenfeld_capitolo1.pdf

Information Architecture: An Emerging 21st Century Profession
by Earl Morrogh (2002)
Subject: Information Architecture - Education & Training
Language: English
Abstract: This book provides education and career advice to prospective information architects. It covers relevant programs at universities as well as corporations that need information architects.

Information Architecture: Blueprints for the Web
by Christina Wodtke (2002)
Subject: Information Architecture - General, Process & Techniques, User Centered Design
Language: English
Abstract: This book introduces the core concepts of information architecture: organizing web site content for findability, designing pleasant web site interactions, and creating an easy to use interface. This book aims to teach the information architecture skills necessary to avoid making costly mistakes. It is intended for everyone that works with information architecture including designers, programmers, and project managers.

Information Architecture: Designing Information Environments for Purpose
by Alan Gilchrist, Barry Mahon (2003)
Subject: Information Architecture - General, Information Design, Information Organization
Language: English
Abstract: This book describes and analyzes the various components of creating an information system architecture - design environment (hardware, networks, software), knowledge representation (taxonomies, classifications, thesauri), interoperability (standards and markup languages), user interfaces, usability and findability, and the prospects for the future. This guide also examines the role of management, information technology personnel and information workers in the process.

Information Design
by Robert Jacobson (1999)
Subject: Experience Design, Information Design
Language: English
Abstract: A collection of essays by a variety of authors on the various aspects of information design. Includes the theoretical foundations, information design in practice, and a look at related technologies.

Information Design Source Book (2003)
Subject: Case Studies, Information Design, Interaction Design
Language: English
Abstract: An illustrated collection of 67 succesful international information design projects, edited by Institute for Information Design Japan (IID.j) Both in English and Japanese.
Available Translations:
Japanese at www.amazon.co.jp/exec/obidos/ASIN/4766114396/ia-22/

Information First: Integrating Knowledge and Information Architecture for Business Advantage
by Elaine Evernden, Roger Evernden (10/15/2003)
Subject: Business Strategy, Information Architecture - Practices
Language: English
Abstract: Information is seriously undervalued and underused as a corporate resource. The pressures of global competition and a growing dependence on information technology mean that the effective use of information is more important now than it has ever been. This book is a fundamental guide for unleashing information potential, by combining the discipline of information architecture with the power of knowledge management, to drive organizational changes. Instead of unlocking the potential of information, people are drowning in detail. Current books only approach this subject from an information technology perspective. This book combines techniques from knowledge management and information architecture to provide a layer above the detail - techniques for seeing the big picture.

Information Seeking in Electronic Environments
by Gary Marchionini (1997)
Subject: Information Retrieval, Information Seeking Behavior, Interface Design
Language: English
Abstract: Discusses both searching and browsing interfaces to aid users in their information seeking. Includes research on information-seeking efforts and strategies, describes browsing strategies and systems that support them, as well as trends and strategies for the future.

Intersection: How Enterprise Design Bridges the Gap Between Business, Technology and People
by Milan Guenther (2013)
Subject: Business Strategy, Information Architecture - Practices
Language: English
Abstract: In Intersection, Milan Guenther introduces a Strategic Design approach that aligns the overarching efforts of Branding, Enterprise Architecture and Experience Design on common course to shape the enterprises of tomorrow. This book gives designers, entrepreneurs, innovators and leaders a holistic model and a comprehensive vocabulary to tackle such challenges.
Note: Guenther, M. (2013) Intersection: How enterprise design bridges the gap between business, technology and people. Waltham, MA: Morgan Kaufmann.

Interviewing Users: How to Uncover Compelling Insights
by Steve Portigal (5/2/2013)
Subject: End Users, Research Methods, User Testing
Language: English
Abstract: Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that is not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You will move from simply gathering data to uncovering powerful insights about people.
Note: Portigal, S. (2013). Interviewing Users. Brooklyn, N.Y.: Rosenfeld Media.

Knowledge Representation: Logical, Philosophical, and Computational Foundations
by John F. Sowa
Subject: Classics, Classification, Knowledge Management
Language: English
Abstract: Sowa is the great theorist of organizing knowledge using computers and the founder of modern conceptual graph theory.

Make It So: Interaction Design Lessons from Science Fiction
by Christopher Noessel, Nathan Shedroff (9/2012)
Subject: Interaction Design
Language: English
Abstract: Many designers enjoy the interfaces seen in science fiction films and television shows. Freed from the rigorous constraints of designing for real users, sci-fi production designers develop blue-sky interfaces that are inspiring, humorous, and even instructive. By carefully studying these outsider user interfaces, designers can derive lessons that make their real-world designs more cutting edge and successful.
Note: Shedroff, N. & Noessel, C. (2012). Playful Design: Interaction Design Lessons from Science Fiction. Brooklyn, N.Y.: Rosenfeld Media. Book, e-Book and PDF.

Managing Enterprise Content: A Unified Content Strategy
by Anne Rockley (10/27/2002)
Subject: Content Management
Language: English
Abstract: Managing Enterprise Content: A Unified Content Strategy provides the concepts, strategies, guidelines, processes, and technological options that will prepare enterprise content managers and authors to meet the increasing demands of creating, managing, and distributing content. The book provides the successful methodology.

Mental Models
by Indi Young (2/2008)
Subject: Information Architecture - Practices, Process & Techniques
Language: English
Abstract: There is no single methodology for creating the perfect product—but you can increase your odds. One of the best ways is to understand user reasons for doing things. Mental Models gives you the tools to help you grasp, and design for, those reasons. Adaptive Path co- founder Indi Young has written a roll-up-your-sleeves book for designers, managers, and anyone else interested in making design strategic, and successful.
Note: Young, Indi, Mental Models. New York: Rosenfeld Media, 2008. Print, PDF, eBook.

Now You See It
by Stephen Few (2009)
Subject: Information Design, Visual Design
Language: English
Abstract: Now You See It: Simple Visualization Techniques for Quantitative Analysis teaches simple, practical means to explore and analyze quantitative data--techniques that rely primarily on using your eyes. This book features graphical techniques that can be applied to a broad range of software tools, including Microsoft Excel, because so many people have nothing else, but also more powerful visual analysis tools that can dramatically extend your analytical reach. You will learn to make sense of quantitative data by discerning the meaningful patterns, trends, relationships, and exceptions that measure your organization's performance, identify potential problems and opportunities, and reveal what will likely happen in the future. Now You See It is not just for those with Analyst in their titles, but for everyone who is interested in discovering the stories in their data that reveal their organization's performance and how it can be improved.

Organizing Information from the Shelf to the Web
by G. G. Chowdhury, Sudatta Chowdhury (2007)
Subject: Information Organization
Language: English
Abstract: LIS professionals of tomorrow will have to be conversant with all the tools and techniques for organizing information in different domains - from the traditional library shelf to full-scale digital libraries. This core text covers the organization of the entire spectrum of information, and the principles, tools and techniques needed to do this effectively. The most up-to-date textbook yet available on this subject, this comprehensive book covers everything from traditional cataloguing and classification through to metadata, information architecture and the semantic web. Written by experienced academics in the area, who have authored several other successful textbooks, this book provides both an overview of the whole field of information organization and an easy-to-understand introduction to each of the individual topics, which can be followed up with further study by following the references at the end of each chapter.The chapters cover: organizing information - what it means; organizing information in different non-library environments; cataloguing; bibliographic formats - MARC21 and others; library classification; subject heading lists and thesauri in information organization; organization of internet information resources; metadata; markup languages; ontology; information architecture; the semantic web; and, information organization - issues and trends. A key student text for all information and library studies courses, the book is also valuable for practising LIS professionals who need to gain an understanding of the various tools and techniques required to master information organization.
Note: Chowdhury, G. G. and Sudatta Chowdhury. (2007). Organizing information from the shelf to the web. London: Facet Publishing.

Organizing Knowledge: An Introduction to Managing Access to Information
by John Farrow, Jennifer Rowley (2000)
Subject: Information Organization, Information Retrieval, Searching
Language: English
Abstract: For the third edition, this standard text on knowledge organization and retrieval has been extensively revised and restructured to accommodate the increased significance of electronic information resources.

Paper Prototyping
by Carolyn Snyder (2003)
Subject: Interface Design, User Centered Design, User Testing
Language: English
Abstract: Classic work on designing and refining user interfaces with inexpensive paper tools.

Pervasive Information Architecture: Designing Cross-Channel User Experiences
by Andrea Resmini, Luca Rosati (4/2011)
Subject: Experience Design, Information Architecture - Practices, Standards & Guidelines
Language: English
Abstract: As physical and digital interactions intertwine, new challenges for digital product designers and developers, as well as, industrial designers and architects are materializing. While well versed in designing navigation, organization, and labelling of websites and software, professionals are faced the crucial challenge of how to apply these techniques to information systems that cross communication channels that link the digital world to the physical world.
Note: Resmini, Andrea and Luca Rosati. Pervasive Information Architecture: Designing Cross-Channel User Experiences. burlington: Morgan Kaufmann, 2011. Print.
Also available at: www.amazon.com/dp/0123820944/

Playful Design: Creating Game Experiences in Everyday Interfaces
by John Ferrara (5/2012)
Subject: Design, User Centered Design
Language: English
Abstract: Game design is a sibling discipline to software and Web design that grew up in different houses. They have much more in common than their perceived distinction typically suggests, and user experience practitioners can realize enormous benefit by exploiting the solutions that games have found to the real problems of design. This book will show you how.
Note: Ferrara, John, Playful Design. New York: Rosenfeld Media, 2012. Print, PDF and eBook.

Practical Information Architecture
by Eric Reiss (2000)
Subject: Information Architecture - General
Language: English
Abstract: This book helps set website goals, determine information needs, incorporate useful browser-based features, produce diagrams to help programmers and designers, define menus, and segment a site for diverse audiences.

Practical Information Policies
by Elizabeth Orna (1990)
Subject: Content Management, Information Organization
Language: English
Abstract: Defines information policies and their benefits. How to develop a policy, based on an information audit. The need for information professionals. Stages to introduce, implement, and monitor a policy.

Prototyping: A Practitioners Guide
by Todd Warfel (2/2009)
Subject: Information Architecture - Practices, Prototyping
Language: English
Abstract: Prototyping is a great way to communicate the intent of a design both clearly and effectively. Prototypes help you to flesh out design ideas, test assumptions, and gather real-time feedback from users. With this book, Todd Zaki Warfel shows how prototypes are more than just a design tool by demonstrating how they can help you market a product, gain internal buy- in, and test feasibility with your development team.
Note: Warfel, Todd Zaki, Protytyping: A Practitioners Guide. Rosenfeld Media, November 2009. Print, PDF and eBook.

Remote Research: Real Users, Real Time, Real Research
by Nate Bolt, Tony Tulathimutte (2/2010)
Subject: Information Architecture - Practices, Research Methods
Language: English
Abstract: Remote studies allow you to recruit subjects quickly, cheaply, and immediately, and give you the opportunity to observe users as they behave naturally in their own environment. In Remote Research, Nate Bolt and Tony Tulathimutte teach you how to design and conduct remote research studies, top to bottom, with little more than a phone and a laptop.
Note: Bolt, Nate and Tony Tulathimutte. Remote Research: Real Users, Real Time, Real Research. New York: Rosenfeld Media, February 2010. Print, PDF and eBook.

Search Analytics for Your Site: Conversations with Your Customers
by Lou Rosenfeld (7/2011)
Subject: Information Architecture - Practices, Searching
Language: English
Abstract: Any organization that has a searchable web site or intranet is sitting on top of hugely valuable and usually under-exploited data: logs that capture what users are searching for, how often each query was searched, and how many results each query retrieved. Search queries are gold: they are real data that show us exactly what users are searching for in their own words. This book shows you how to use search analytics to carry on a conversation with your customers: listen to and understand their needs, and improve your content, navigation and search performance to meet those needs.
Note: Rosenfeld, Louis, Search Analytics for Your Site: Conversations with Your Customers. New York: Rosenfeld Media, 2011. Print, PDF, and eBook.

Search Engine Visibility
by Shari Thurow (2002)
Subject: Search Technology, Searching, Web Development
Language: English
Abstract: Thurow discusses ways you can construct your website so it is usable for your users, and indexable by the major search engines.

Search Patterns
by Jefferey Callender, Peter Morville (2/1/2010)
Subject: Patterns, Searching
Language: English
Abstract: O'Reilly guide to Search Patterns. Companion website serves as a gateway to the Search Pattern Library, our colorful public collection of examples, patterns, and anti-patterns.

Seductive Interaction Design: Creating Playful, Effective and Fun User Experiences
by Stephen P. Anderson (6/25/2011)
Subject: Interaction Design
Language: English
Abstract: What happens when you build a great website or app, but no one seems to care? How do you get people to stick around long enough to see how your service might be of value? In Seductive Interaction Design, speaker and author Stephen P. Anderson takes a fresh approach to designing sites and interactions based on the stages of seduction. This beautifully designed book examines what motivates people to act.

See What I Mean: How to use Comics to Communicate Ideas
by Kevin Cheng (12/5/2012)
Subject: Content Management, Design, Process & Techniques
Language: English
Abstract: Comics are a unique way to communicate, using both image and text to effectively demonstrate time, function, and emotion. Just as vividly as they convey the feats of superheroes, comics tell stories of your users and your products. Comics can provide your organization with an exciting and effective alternative to slogging through requirements documents and long reports. In See What I Mean, Kevin Cheng, OK/Cancel founder/cartoonist and founder of Off Panel Productions, will teach you how you can use comics as a powerful communication tool without trained illustrators.
Note: Cheng, K. (2013). See What I Mean: How to Use Comics to Communicate Ideas. Brooklyn, N.Y.: Rosenfeld Media. Book, e-Book and PDF.

Service Design: From Insight to Implementation
by Lavrans Lřvlie, Andy Polaine, Ben Reason (3/2013)
Subject: Case Studies, Experience Design
Language: English
Abstract: Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
Note: Polaine, A. Lřvlie, L. & Ben Reason, B. (2013). Service Design: From Insight to Implementation . Brooklyn, N.Y.: Rosenfeld Media. Book, e-Book and PDF.

Sorting Things Out: Classification and Its Consequences
by Geoffrey Bowker, Susan Leigh Star (2000)
Subject: Classification
Language: English
Abstract: Combines sociology, anthropology, and taxonomy - exactly how and why we classify and categorize the things and concepts we encounter day to day.

Sorting Things Out: Classification and Its Consequences (Inside Technology)
by Bowker Geoffrey C., Susan Leigh Star (8/8/2000)
Subject: Classification, Classification Systems
Language: English
Abstract: In Sorting Things Out, Geoffrey C. Bowker and Susan Leigh Star explore the role of categories and standards in shaping the modern world. In a clear and lively style, they investigate a variety of classification systems, including the International Classification of Diseases, the Nursing Interventions Classification, race classification under apartheid in South Africa, and the classification of viruses and of tuberculosis.
Note: Bowler, G.C. & S.L. Starr. (2000). Sorting Things Out: Classification and Its Consequences (Inside Technology). Cambridge, MAY: The MIT Press.

Storytelling for User Experience: Crafting Stories for Better Design
by Kevin Brooks, Whitney Quesenbery (4/2010)
Subject: Information Architecture - Practices, Process & Techniques
Language: English
Abstract: We all tell stories. It is one of the most natural ways to share information, as old as the human race. This book is not about a new technique, but how to use something we already know in a new way. Stories help us gather and communicate user research, put a human face on analytic data, communicate design ideas, encourage collaboration and innovation, and create a sense of shared history and purpose. This book looks across the full spectrum of user experience design to discover when and how to use stories to improve our products. Whether you are a researcher, designer, analyst or manager, you will find ideas and techniques you can put to use in your practice.
Note: Quesenbery, Whitney and Kevin Brooks, Storytelling for User Experience: Crafting Stories for Better Design. New York: Rosenfeld Media, April 2010. Print, PDF and eBook.

The Art of Indexing
by Larry Bonura (1994)
Subject: Indexing
Language: English
Abstract: Describes the indexing problems specific to technical documentation and presents practical solutions. Shows how to chart topics and make a map for readers that maximixes the usability of a book.

The Biology of Business
by John Henry Clippinger (1999)
Subject: Business Strategy, Management
Language: English
Abstract: The seven basics of complex adaptive systems (complexity theory) in the context of managing an organization and its knowledge.

The Design of Everyday Things
by Donald Norman (2000)
Subject: Cognitive Science, Design, User Centered Design
Language: English
Abstract: Anyone who designs anything to be used by humans -- from physical objects to computer programs to conceptual tools -- must read this book. It could forever change how you experience and interact with your physical surroundings, open your eyes to the perversity of bad design and the desirability of good design, and raise your expectations about how things should be designed.
Note: Originally published as "The Psychology of Everyday Things."
Available Translations:
Japanese at www.amazon.co.jp/exec/obidos/ASIN/478850362X/ia-22/

The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience
by Jason Hong, James Landay, Douglas K. van Duyne (2002)
Subject: E-commerce, User Centered Design, Web Design
Language: English
Abstract: Based on an analysis of over 100 high-quality Web sites, the authors of this book have distilled the principles and best practices that make a well-designed Web site that will encourage repeat visitors. The book provides information on enhancing the usefulness and quality of your site as well as how to shorten your development cycles and decrease on-going maintenance costs. Topics covered include user needs analysis, browsing and navigation, homepage design, writing for search engines, building trust and credibility, creating a privacy policy, and designing effective page layouts.

The Discipline of Organizing
by Glushko Robert (4/2013)
Subject: Computer Science, Information Organization, Library & Information Science
Language: English
Abstract: Organizing is such a common activity that we often do it without thinking much about it. In our daily lives we organize physical things--books on shelves, cutlery in kitchen drawers--and digital things--Web pages, MP3 files, scientific datasets. Millions of people create and browse Web sites, blog, tag, tweet, and upload and download content of all media types without thinking "I'm organizing now"ť or "I'm retrieving now." This book offers a framework for the theory and practice of organizing that integrates information organization (IO) and information retrieval (IR), bridging the disciplinary chasms between Library and Information Science and Computer Science, each of which views and teaches IO and IR as separate topics and in substantially different ways. It introduces the unifying concept of an Organizing System-- an intentionally arranged collection of resources and the interactions they support--and then explains the key concepts and challenges in the design and deployment of Organizing Systems in many domains, including libraries, museums, business information systems, personal information management, and social computing. Intended for classroom use or as a professional reference, the book covers the activities common to all organizing systems: identifying resources to be organized; organizing resources by describing and classifying them; designing resource-based interactions; and maintaining resources and organization over time. The book is extensively annotated with disciplinary-specific notes to ground it with relevant concepts and references of library science, computing, cognitive science, law, and business.

The Elements of User Experience
by Jesse James Garrett (2002)
Subject: Information Architecture - General, User Centered Design, Visual Design
Language: English
Abstract: The Elements of User Experience cuts through the complexity of user-centered design for the Web with clear explanations and vivid illustrations that focus on ideas rather than tools or techniques. Jesse James Garrett gives readers the big picture of Web user experience development, from strategy and requirements to information architecture and visual design. This accessible introduction helps any Web development team, large or small, to create a successful user experience.

The Humane Interface: New Directions for Designing Interactive Systems
by Jef Raskin (2000)
Subject: Interaction Design
Language: English
Abstract: This guide to interactive system design by Jef Raskin, the creator of the Apple Macintosh project, offers a wealth of innovative and specific interface ideas for software designers, developers, and product managers. He demonstrates how design ideas must be built on a scientific basis, presenting just enough cognitive psychology to link the interface of the future to the experimental evidence and to show why that interface will work.
Available Translations:
Japanese at www.amazon.co.jp/exec/obidos/ASIN/4894714205/ia-22/

The Intellectual Foundation of Information Organization
by Elaine Svenonius (2000)
Subject: Information Organization
Language: English
Abstract: The effectiveness of a system for accessing information is a direct function of the intelligence put into organizing it. Integrating the disparate disciplines of descriptive cataloging, subject cataloging, indexing, and classification, this book adopts a conceptual framework that views the process of organizing information as the use of a special language of description called a bibliographic language.

The Interaction-Design.org Encyclopedia of Human Computer Interaction
by Rikke Friis Dam, Mads Soegaard (2011)
Subject: Human Computer Interaction, Information Design
Language: English
Abstract: Knowledge wants to be free! 1 This encyclopedia covers areas relevant to the design of interactive products and services like websites, household objects, smartphones, computer software, aircraft cockpits, you name it. 2 The encyclopedia is free, includes HD videos, commentaries, and lots more. All chapters are written by elite professors or elite designers who have contributed greatly to the area they write about. 3 We think you deserve free access to materials written by the worlds foremost authorities - worth thousands of dollars whether you are from New York or New Delhi. In fact, we wrote a mission statement about what we want to continue to do for you. And since we save you time and money, we know you will help us in return!

The Mobile Frontier: A Guide for Designing Mobile Experiences
by Rachel Hinman (6/2012)
Subject: Experience Design, Mobile Phones
Language: English
Abstract: Mobile user experience is a new frontier. Untethered from a keyboard and mouse, this rich design space is ripe with opportunities to invent new and more human ways for people to interact with information. The Mobile Frontier will help you navigate this unfamiliar and fast- changing landscape, and inspire you to explore the possibilities that mobile technology presents.
Note: Hinman, Rachel, The Mobile Frontier: A Guide for Designing Mobile Experiences. New York: Rosenfeld Media, 2012. Print, PDF and eBook.

The Organization of Information
by Arlene G. Taylor (2004)
Subject: Information Organization, Metadata
Language: English
Abstract: Comprehensive text with history of information organization down to digital libraries and the Internet. Standards, metadata, vocabulary control, and categorization systems.

The Persona Lifecycle
by Tamara Adlin, John Pruitt (2006)
Subject: Personas, User Centered Design
Language: English
Abstract: The end product of several workshops for Usability Professionals Association and great presentations at the Nielsen/Norman Group conferences on User Experience.

The subject approach to information
by Antony C. Foskett (1977)
Subject: Classification, Digital Libraries, Indexing
Language: English
Abstract: The Internet and the World Wide Web have made access to information easy but do not solve the problems of finding exactly what we want. Since the first edition of this librarianship text appeared, the development of computer technology has meant that the organization of information has become a complex area. This edition places emphasis on the intellectual effort required to make a meaningful use of the amount of information now accessible to the searcher. It includes: information retrieval systems; database access systems; online searching and OPACs; hypertext; and networked systems. The book describes how we search for information by looking at the problems involved, at the theoretical principles suggested as solutions and their practical realization, classification schemes, lists of subject headings and thesauri.
Available Translations:
Italiano at www.it.bol.com/bol/main.jsp?action=bolscheda&ean=978887075554

The Timeless Way of Building
by Christopher Alexander (1979)
Subject: Architecture - Buildings
Language: English
Abstract: Presents a theory of architecture, building, and planning based upon patterns, relationships, and a deep understanding of use and users.

The User Is Always Right
by Steve Mulder (2006)
Subject: Personas, User Centered Design
Language: English
Abstract: Steve has put into print his techniques for creating personas that have been refined for years at Molecular.

The Visual Display of Quantitative Information
by Edward Tufte (2001)
Subject: Information Design, Visual Design
Language: English
Abstract: The classic book on statistical graphics, charts, tables. Theory and practice in the design of data graphics, 250 illustrations of the best (and a few of the worst) statistical graphics, with detailed analysis of how to display data for precise, effective, quick analysis. Design of the high- resolution displays, small multiples. Editing and improving graphics. The data-ink ratio. Time-series, relational graphics, data maps, multivariate designs. Detection of graphical deception: design variation vs. data variation. Sources of deception. Aesthetics and data graphical displays. This is the second edition of The Visual Display of Quantitative Information. Recently published, this new edition provides excellent color reproductions of the many graphics of William Playfair, adds color to other images, and includes all the changes and corrections accumulated during 17 printings of the first edition.

Thesaurus Construction and Use: A Practical Manual
by Jean Aitchison, David Bawden, Alan Gilchrist (2000)
Subject: Classification, Thesauri, Thesaurus Design
Language: English
Abstract: A practical, concise guide to the construction of thesauri for use in information retrieval, written by leading experts in the field. Includes topics such as planning and design; vocabulary control; specificity and compound terms; structure and relationships; auxiliary retrieval devices; multilingual thesauri; AAT Compound Term Rules; the US ANSI/NISO Z39.19 Thesaurus construction standard and many more.
Note: This record refers to the 4th edition of the book.

Thinking: The New Science of Decision-Making, Problem-Solving, and Prediction
by Brockman John (10/29/2013)
Subject: Cognitive Science
Language: English
Abstract: From the bestselling authors of Thinking, Fast and Slow; The Black Swan; and Stumbling on Happiness comes a cutting- edge exploration of the mysteries of rational thought, decision-making, intuition, morality, willpower, problem- solving, prediction, forecasting, unconscious behavior, and beyond. Edited by John Brockman, publisher of Edge.org. Thinking presents original ideas by todays leading psychologists, neuroscientists, and philosophers who are radically expanding our understanding of human thought.
Note: Brockman, j. (2013). Thinking: The New Science of Decision-Making, Problem-Solving, and Prediction. New York, N.Y.: Harper Perennial.

Typologies and Taxonomies : An Introduction to Classification Techniques
by Kenneth Bailey (1994)
Subject: Classification, Thesauri
Language: English
Abstract: Classic introduction to classification schemes.

Usability Testing Essentials: Ready, Set...Test!
by Carol M. Barnum (2011)
Subject: Human Computer Interaction, User Centered Design, User Testing
Language: English
Abstract: Usability Testing Essentials presents a practical, step-by- step approach to learning the entire process of planning and conducting a usability test. It also explains how to analyze and apply the results and what to do when confronted with budgetary and time restrictions. This is the ideal book for anyone involved in usability or user- centered design-from students to seasoned professionals.
Note: Barnum, Carol M. (2011). Usability Testing Essentials: Ready, Set...Test! Burlington, MA: Morgan Kaufmann.

Usable Usability: Simple Steps for Making Stuff Better
by Eric Reiss (7/3/2012)
Subject: End Users, User Centered Design
Language: English
Abstract: (John Wiley & Sons). The A-to-Z guide to spotting and fixing usability problems Boasting a full-color interior packed with design and layout examples, this book teaches you how to understand user needs, divulges techniques for exceeding user expectations, and provides a host of hard won advice for improving the overall quality of user experience. World-renowned user-experience expert Eric Reiss shares his knowledge from decades of experience making products useable for everyone...all in an engaging, easy-to-apply manner.

User and Task Analysis for Interface Design
by JoAnn Hackos, Janice Redish (1998)
Subject: End Users, Process & Techniques, User Centered Design
Language: English
Abstract: Task analysis is an important aspect of user interface design, insuring that the end product is usable and practical. Written by task analysis experts, this book is the first book that provides full-length coverage of task analysis, and discusses the methodologies behind it.

UX Storytellers
by Jutta Grünewald, Jan Jursa, Stephen Köver (9/1/2010)
Subject: Experience Design, Process & Techniques
Language: English
Abstract: At UX Storytellers, we want to collect and publish stories out of the life of IA-, UX- and IxD professionals. A free ebook in PDF and Kindle format is available at the website.

UX Team of One
by Leah Buley, Sally Burford (7/9/2013)
Subject: Experience Design, Information Architecture - Practices
Language: English
Abstract: The User Experience Team of One prescribes a range of approaches that have big impact and take less time and fewer resources than the standard lineup of UX deliverables. Whether you want to cross over into user experience or you are a seasoned practitioner trying to drag your organization forward, this book gives you tools and insight for doing more with less.

Visual Explanations: Images and Quantities, Evidence and Narrative
by Edward Tufte (1997)
Subject: Information Design
Language: English
Abstract: Describes design strategies - the proper arrangement in space and time of images, words, and numbers - for presenting information about motion, process, mechanism, cause, and effect. Examines the logic of depicting quantitative evidence.

Web Form Design
by Luke Wroblewski (5/2008)
Subject: Information Architecture - Practices, Web Design
Language: English
Abstract: Forms make or break the most crucial online interactions: checkout (commerce), registration (community), data input (participation and sharing), and any task requiring information entry. In Web Form Design, Luke Wroblewski draws on original research, his considerable experience at Yahoo! and eBay, and the perspectives of many of the leading designers in the field to show you everything you need to know about designing effective and engaging Web forms.
Note: Wroblewski, Luke, Web Form Design. New York: Rosenfeld Media, 2008. Print, PDF, eBook.

Website Indexes: Visitors to Content in Two Clicks
by James Lamb (2006)
Subject: Indexing
Language: English
Abstract: Website Indexing gives you everything you need to build and maintain website indexes: indexing techniques, HTML knowledge and software instructions, including both a step-by-step procedure and a detailed reference manual to the freeware indexing tool XRefHT32. For authors, students, and beginners as well as experienced indexers, the author covers not only back-of-the-book indexing but also the indexing of periodicals and non-print material, with practical examples of correct and incorrect indexing.

Why Intranets Fail (and How to Fix Them)
by Luke Tredinnick (2004)
Subject: Intranets & Extranets
Language: English
Abstract: Begins with a discussion of user and company expectations for an intranet, and how to reconcile competing expectations. Then addresses intranet design (physical and logical structures, content management, hierarchies, and taxonomies). Finishes with recommendations for implementation, change, and content management.

Why We Fail
by Victor Lombardi (7/30/2013)
Subject: Business Strategy, Experience Design
Language: English
Abstract: Just as pilots and doctors improve by studying crash reports and postmortems, experience designers can improve by learning how customer experience failures cause products to fail in the marketplace. Rather than proselytizing a particular approach to design, Why We Fail holistically explores what teams actually built, why the products failed, and how we can learn from the past to avoid failure ourselves.

Why We Fail will help you:

1. Understand the key mistakes other teams have made so you don't repeat them
2. Turn unavoidable failures into building blocks to be successful
3. Create a team environment where failures are controlled and valuable

Women, Fire and Dangerous Things: What Categories Reveal About the Mind
by George Lakoff (1990)
Subject: Classification, Cognitive Science, Language Processing
Language: English
Abstract: What do categories of language and thought reveal about the human mind? This book has repercussions in a variety of disciplines, ranging from anthropology and psychology to epistemology and the philosophy of science.

Organizations, Conferences and Mailing Lists

2014 IA Summit Podcasts (3/30/2014)
Subject: Information Architecture - General, Information Architecture - Practices, Information Architecture - Theory
Language: English
Abstract: Podcasts of the 2014 Information Architecture Summit, ASIS&T, San Diego, March 26-30, 2014
Note: Podcasts of the 2014 Information Architecture Summit. (Confereence). San Diego: Association for Information Science and Technology, March 26-30, 2014

AIfIA Newsletter
Subject: Discussion Lists
Language: English
Abstract: The AIfIA-announce newsletter is a free email that is published twice a month. It includes news about what's new with AIfIA and with our partner sites.

AIGA Experience Design
Subject: Discussion Lists, Experience Design
Language: English
Abstract: "The mission of AIGA Experience Design is to investigate, innovate and advocate the best understanding and use of design in a world in which experiences are increasingly digital and connected."

American Society for Information Science and Technology
Subject: Information Science
Language: English
Abstract: ASIS&T, the American Society for Information Science and Technology, aims to bring together information professionals leading the search for new and better theories, techniques, and technologies to improve access to information.

Annual SIGCHI Conference: Human Factors in Computing Systems
Subject: Conferences & Meetings, Information Science
Language: English
Abstract: Archive of conference proceedings for CHI: Conference on Human Factors in Computing Systems. The annual CHI conference is the leading international forum for the exchange of ideas and information about human-computer interaction (HCI). This is the longest running conference on this topic.

ASIS Summit: Information Architecture
Subject: Conferences & Meetings
Language: English
Abstract: Provides a listing of major IA conferences hosted by ASIS&T (American Society for Information Science and Technology).

ASIS&T 2005 European IA Summit (10/15/2005)
Subject: Information Architecture - General
Language: English
Abstract: The first European IA Summit, to be held in Brussels, Belgium, October 15-16, 2005.

ASIS&T 2006 Information Architecture Summit
Subject: Conferences & Meetings
Language: English
Abstract: March 23-27, 2006 in Vancouver, British Columbia. "The 2006 Information Architecture (IA) Summit is the premier gathering place for information architects. Everyone who touches on IA is welcome to share and learn.... This year we'll roll up our sleeves and tackle three key areas: Learning, Doing, and Selling IA."

CHI 2006
Subject: Conferences & Meetings
Language: English
Abstract: April 22-27, 2006 in Montreal, Quebec. One of the largest international conferences for human-computer interaction.

CHI 2007
Subject: Conferences & Meetings
Language: English
Abstract: April 28-May 3 in San Jose, California. One of the largest international conferences for human-computer interaction.

CM Professionals (2004)
Subject: Content Management, Structured Information
Language: English
Abstract: CM Pros is a membership organization that fosters the sharing of content management information, practices, and strategies. It was founded as a complementary organization to the IA Institute. Features Mailing Lists, a Resource Library, a Glossary of Terms, Job Board, Events Calendar, International Summits, Face-to-face meetings, and a Member Directory.

IA Summit (3/26/2007)
Subject: Conferences & Meetings, Information Architecture - General
Language: English
Abstract: The Information Architecture Summit is a premier gathering place for information architects and for discussion about information architecture. Everyone who touches on IA is welcome to share and learn. The 2011 IA Summit attracted nearly 700 attendees, including beginners, experienced IAs, and people from a range of related fields.

Slides are available for many presentations on the session/speaker pages or posted on Crowdvine at:
2013 (Baltimore): Register at iasummit.org 2012 (New Orleans): http://2012.iasummit.org 2011 (Denver): http://2011.iasummit.org 2010 (Phoenix): http://iasummit.org/2010 2009 (Memphis): http://iasummit.org/2009 2008 (Miami): http://www.iasummit.org/2008/conference.html 2007 (Las Vegas): 2006 (Vancouver): http://iasummit.org/2006 2005 (Montreal): http://iasummit.org/2005 2004 (Austin): no website archive 2003 (Portland): http://www.asis.org/Conferences/IASummit2003/index.shtml 2002 (Baltimore): http://www.asis.org/Conferences/IASummit2002/index.html 2001 (San Francisco): http://www.asis.org/Conferences/SUMMITFINAL/index.html 2000 (Montreal): http://www.asis.org/Conferences/Summit2000/Information_Architecture/index.html

IA Summit 2008 (4/14/2008)
Subject: Conferences & Meetings, Information Architecture - General
Language: English
Abstract: The Information Architecture Summit is the premier gathering place for information architects. Everyone who touches on IA is welcome to share and learn.

This year the conference attracted over 600 attendees, who presented and discussed topics such as social networking, gaming, patterns, tagging, taxonomies, and a wide range of IA tools and techniques.

Slideshare presentations for 28 of the sessions are now live ... with more to come.

The first 5 podcasts from Boxes and Arrows are available for sessions on Saturday, Sunday and Monday:

http://www.boxesandarrows.com/view/ia-summit-2008-day-1
http://www.boxesandarrows.com/view/ia-summit-2008-day-2
http://www.boxesandarrows.com/view/ia-summit-2008-day-3

A management fable: The little UX that went a long way - Dan Willis
Audiences & artifacts - Nathan Curtis this presentation has a slideshare presentation available
Becoming an IA/UX coach: Proving success one champion at a time - Yvonne Shek this presentation has a downloadable file available
Blind ambition: How the accessibility movement overlooks sensory experience - Claude Steinberg this presentation has a downloadable file available
Building trust through restricted information: A case study of the Hotwire.com air redesign - Melissa (Goldstein) Matross this presentation has a slideshare presentation available
Checking the feel of your UI with an interaction audit - Peter Stahl, Josh Damon Williams this presentation has a slideshare presentation available
Closing Plenary: Linkosophy - Andrew Hinton this presentation has a slideshare presentation available
Code blue: How service design can revolutionize patient care in hospitals - Aaron Martlage
Content page design best practices - Luke Wroblewski this presentation has a downloadable file available
Creating career paths for UX professionals - Kristen Johansen this presentation has a slideshare presentation available
Data driven design research personas - Todd Zaki Warfel this presentation has a slideshare presentation available
Designing for the social: Avoiding anti-social networks - Miles Rochford
Designing with patterns in the real world: Lessons from Yahoo! And Comcast - Christian Crumlish, Austin Govella this presentation has a slideshare presentation available
Designing your reputation system in 15 easy steps - Bryce Glass this presentation has a slideshare presentation available
E-service: What we can learn from the customer-service gurus - Eric Reiss
Effective IA for enterprise portals: The building blocks design framework - Joe Lamantia this presentation has a slideshare presentation available
Embodying IA: Incorporating library 2.0 and experience integration concepts in a small public library renovation - Michael Magoolaghan this presentation has a slideshare presentation available
Exploratory search and folksonomy: Exploration paths in social tagging systems - Tingting Jiang this presentation has a slideshare presentation available
Extending the gaming experience to conventional UI’s - John Ferrara
Good news on your cell phone: Optimizing the user experience - Jorgen Dalen,Tone Terum
Hotel Yeoville - Jason Hobbs this presentation has a slideshare presentation available
How to be a user experience team of one - Leah Buley this presentation has a slideshare presentation available
How to set up and run participatory design sessions, analyze data and present results effectively - Greg Nudelman, Michael Morgan, Larry Hannigan this presentation has a downloadable file available
IA Slam 2008: The workshop with a winner - Lynn Boyden, Chris Chandler, Matthew Fetchko, Eric Reiss
IA for tiny stuff: Exploring widgets and gadgets - Martin Belam this presentation has a slideshare presentation available
IAs, language and lego - an introduction to semantic analysis - Matthew Hodgson this presentation has a slideshare presentation available
Information horizons: Proposing an alternate approach to assessing website architecture - Anindita Paul, Sanda Erdelez, Kyungsun Park this presentation has a downloadable file available
Inspiration from the edge: New patterns for interface design - Stephen Anderson this presentation has a slideshare presentation available
Integrating web analytics into information architecture and user-centered design - Hallie Wilfert this presentation has a slideshare presentation available
Keynote: Journey to the Center of Design - Jared Spool this presentation has a slideshare presentation available
Panel: Developing junior programmes in UX teams - Margaret Hanley, Anne Stevens, Karen Loasby, Henning Fischer
Panel: Practical prototyping - Todd Zaki Warfel, Chris Conley, Anders Ramsay, Jed Wood
Panel: Presence, identity, and attention in social web architecture - Christian Crumlish, Christina Wodtke, Andrew Hinton, Gene Smith, Andrew Crow this presentation has a slideshare presentation available
Peer coaching - support for UX managers - Margaret Hanley
Placemaking and information architecture - Dennis Schleicher
Putting multiple user centered design techniques in combination to create one global information system - Shibani Kapoor, Chaitr Hiremath this presentation has a downloadable file available
Re-experiencing information: Dealing with user-submitted data - Lucas Pettinati this presentation has a slideshare presentation available
Search Patterns - Peter Morville this presentation has a slideshare presentation available
Storytelling - a compelling design tool - Dorelle Rabinowitz this presentation has a slideshare presentation available
Tagging: Five emerging trends - Gene Smith this presentation has a slideshare presentation available
Taxonomy is user experience - Dave Cooksey this presentation has a slideshare presentation available
Testing for advertising effectiveness - Margaret Hanley
The business of experience: The experience impact framework - Jess McMullin this presentation has a slideshare presentation available
The impact of social ethics on IA and interactive design - experiences from the Norwegian woods - Karl Yohan Saeth, Ingrid Tofte this presentation has a slideshare presentation available this presentation has a downloadable file available
The information architect and the fighter pilot - Matthew Milan this presentation has a slideshare presentation available
The long wow - Brandon Schauer this presentation has a slideshare presentation available
UX in the Wind: Finding Experience on a Motorcycle - Joe Sokohl this presentation has a slideshare presentation available
Web site maturity cycles - Vera Rhoads this presentation has a slideshare presentation available
Web use recorders: The future of web analytics? - Dustin Chambers, Dick Horst
What are your users REALLY thinking? An objective way to uncover the subjective - David Robins, Jason Holmes, Janna Korzenko this presentation has a downloadable file available
What do innovative intranets look like? - James Robertson this presentation has a slideshare presentation available
Why Markets Love the Internet (Or, The 1 Hour MBA for User Experience Designers and Other Layabouts) - Alex Kirtland this presentation has a slideshare presentation available

IA Summit 2009: Expanding Our Horizons (3/18/2009)
Subject: Conferences & Meetings, Information Architecture - General
Language: English
Abstract: The Information Architecture Summit is a premier gathering place for information architects and for discussion about information architecture. Everyone who touches on IA is welcome to share and learn. The 2011 IA Summit attracted nearly 700 attendees, including beginners, experienced IAs, and people from a range of related fields.

Slides are available for many presentations on the session/speaker pages or posted on Crowdvine at http://2010.iasummit.org

IA Summit 2010: This One Goes to Eleven (4/7/2010)
Subject: Conferences & Meetings, Information Architecture - General
Language: English
Abstract: The Information Architecture Summit is a premier gathering place for information architects and for discussion about information architecture. Everyone who touches on IA is welcome to share and learn.

Slides are available for many presentations on the session/speaker pages or posted on Crowdvine at: http://2010.iasummit.org.

IA Summit 2011: Asking Better Questions (3/30/2011)
Subject: Conferences & Meetings, Information Architecture - General
Language: English
Abstract: The Information Architecture Summit is a premier gathering place for information architects and for discussion about information architecture. Everyone who touches on IA is welcome to share and learn. Slides are available for many presentations on the session/speaker pages at http://2011.iasummit.org.

IA Summit 2011: Asking Better Questions (3/30/2011)
Subject: Conferences & Meetings, Information Architecture - General
Language: English
Abstract: The Information Architecture Summit is a premier gathering place for information architects and for discussion about information architecture. Everyone who touches on IA is welcome to share and learn. Slides are available for many presentations on the session/speaker pages at http://2011.iasummit.org.

IA Summit 2012: Cross Your Channels (3/22/2012)
Subject: Information Architecture - General
Language: English
Abstract: The Information Architecture Summit is a premier gathering place for information architects and for discussion about information architecture. Everyone who touches on IA is welcome to share and learn. 2012 marked the first IA Summit cohosted by ASIS&T and IA Summit. Links to presentation slides, podcasts, etc. at http://2012.iasummit.org.

IA Summit Library (2013)
Subject: Conferences & Meetings, Information Architecture - General
Language: English
Abstract: The Library collects recordings from past IA Summits. We are starting with posting podcasts and transcripts from the 2013 IA Summit in Baltimore, MD and will add media from earlier conferences as we go.

IDEA Conference
Subject: Information Organization
Language: English
Abstract: The IDEA Conference is a yearly conference about Information: Design, Experience and Access that is sponsored by the Information Architecture Institute. IDEA Vision Statement... Throughout their days, people are engaging with complex information to manage their lives. And designers now realize that information isn't simply this stuff you find — the appropriate presentation of information helps people make sense of the world around them. This conference addresses issues of design for an always-on, always-connected world. Where "cyberspace" is a meaningless term because the online and offline worlds cannot be made distinct. Where physical spaces are so complex that detailed wayfinding is necessary to navigate them. Where work processes have become so involved, and so digitized, that we need new processes to manage those processes. This conference brings together people who are addressing these challenges head on. Speakers from a variety of backgrounds will discuss designing complex information spaces in the physical and virtual worlds.

International Association for Universal Design
Subject: Accessibility, Education & Training
Language: English
Abstract: An organization which inherits the spirit and the results of the "International Conference for Universal Design in Japan 2002". Seeking for further progress and to make a comfortable living environment. Through the products and services, we promote the establishment of the foundations of a society in which more people will feel comfortable to live.
Available Translations:
Japanese at www.iaud.net/

Mobile HCI 2006
Subject: Interaction Design, Mobile Phones
Language: English
Abstract: September 12 - 15, 2006. Espoo, Finland. "MobileHCI provides a forum for academics and practitioners to discuss the challenges, potential solutions and innovations towards effective interaction with mobile systems and services. It covers the analysis, design, evaluation and application of human-computer interaction techniques and approaches for all mobile computing devices, software and services. The official language of the conference is English."

SIG Information Architecture
Subject: Discussion Lists, Information Architecture - General
Language: English
Abstract: Information Architecture mailing list for ASIS&T (American Society for Information Science and Technology).

SIGCHI
Subject: Human Computer Interaction
Language: English
Abstract: ACM SIGCHI, the ACM's Special Interest Group on Computer-Human Interaction, brings together people working on the design, evaluation, implementation, and study of interactive computing systems for human use.

Synonyms and Taxonomies: Thesauris Design for Information Architects
Subject: Conferences & Meetings, Thesaurus Design
Language: English
Abstract: Provides an archived listing of three conferences conducted in 2000-2001 by the ACIA (Argus Center for Information Architecture).

TaxoCoP
by Seth Earley (6/2005)
Subject: Classification, Thesauri
Language: English
Abstract: Seth Earley has created a community of practice for those working in taxonomies, thesauri, and other controlled vocabularies. It has grown quickly to about 350 correspondents.

Usability News
Subject: Design
Language: English
Abstract: "Usability News (news headlines) for all the latest news in usability and human-computer interaction (HCI)."

User Experience 2005
Subject: Conferences & Meetings
Language: English
Abstract: Two user experience conferences held in Boston, October 23-28, and London, November 13-18. Organized by the Nielsen Norman Group.

UX Show and Tell (2010)
Subject: Information Architecture - Education & Training
Language: English
Abstract: UX Show and Tell is a casual workshop where UX, IA, and IxD pros share feedback and unique solutions. Events are free and locations vary.

World IA Day 2013 (2/9/2013)
Subject: Information Architecture - General
Language: English
Abstract:

We have compiled a list of some of the presentations from World IA Day 2013, which we are currently adding to the IA Library. Proceedings from Reframing IA, our April 3 roundtable workshop from the IA Summit are being prepared. We will announce the publication when it is available.

WIAD Ann Arbor
Chris Farnum and Faris Kahn - UXD vs Analytics Slides
Peter Morville - The Architecture of Understanding Slides Storify writeup
Daniel Eizans - Designing for Distributed Content Models Slides
Morning Sessions Video Afternoon Sessions Video

WIAD Bristol
Andrea Resmini - Ghost in the Machine - Architectures of Cyberspace Video Slides
Leisa Reichelt - Prototyping Information Architecture Video Slides Video Slides
M. Dade-Robertson - Sentient Architectures of Information Video Slides

WIAD Budapest
Fábián Csongor - Information Architecture for Soundhead.hu Video Slides
Varga Csaba - Kártyarendezés a gyakorlatban - esettanulmányok Video Slides
Zsuzsanna Kovács - WIAD Storyboarding Workshop Video Slides
Herendy Csila - Mentális és fogalmi modellek Video Slides
Dömsödi Balazc - Új Hirdetésfeladás az Ingatlan.comon Video Slides
Kollin Zoltán - Buiding Scida Video Slides
Katona Zsuzsa - Deep in Data Video Slides Rung András - Irányított keresés gondok és megoldások Video Slides
Socialtimes.hu World IA Day Budapest Article
User Experience Meetup – Storyboarding, kártyarendezés, keresések Article
Users First - WIAD 13 Article World IA Day Budapest Timelapse Video
WIAD Budapest Photos

WIAD LA
Aaron Irizarry - Communicating IA Video Slides
David Fiorito – Thinking Navigation Video Slides
Greg Nudelman (remote) - Designing Mobile Magic Moments Video
Chris Chandler & Lynn Boyden - Other people’s problems Video
Eric Reiss – Plenary Video Slides

WIAD New York Dan Klyn - Where Did “The Architecture Part” of IA Come From? Slides
Christina Wodtke - Putting the Architecture Back Into Information Slides
Rick Smolan - How Data Becomes Information Video (video from his keynote at Strata + Hadoop World in October 2012 – this is the same presentation he gave at World IA Day) Noreen Whysel - The Information Architecture of City Data Slides
Clark Holmes - Bloomberg Open Symbology Slides
Rhonda Ranney - Instructional Designer Influenced by Information Architecture Slides
Bruce Esrig - Design for Wellness Slides

Amanda Lyons provided Sketchnotes for WIADNYC. View Amanda’s sketchnotes and audience tweets at Storify. Full sketch notes are available at Amanda’s Slides
Masaya Mori - Data Utilization toward Big Data's Edge: the Two Faces of Technology Singularity Slides
Makoto Okamoto - Organizing Information: Yahoo! Answers Slides
Takashi Iba - Spontaneous Order with Pattern Languages Slides Presentation Patterns


You in UX (2014)
Subject: Experience Design, Information Architecture - Job Skills
Language: English
Abstract: You in UX amplifies the career potential of UX professionals worldwide by: 1. Providing access to mentoring from top UX professionals and leadership experts 2. Offering a set of talks that address the biggest career questions and challenges across the UX community today 3. Increasing the power of the UX Community by ensuring we know and learn from our own stories 4. Delivering actionable insights that can be put into practice right away 5. Providing global access to the experience by making it online You in UX is more than an online conference. It is a celebration of User Experience and the supremely talented people who are literally changing the way we interact with technology, with the world and with each other. It is a forum for empowering UX professionals to forge career paths that suit their talent and ambition.
Note: You in UX. (n.d.). Online Conference. Web. Retrieved from http://www.youinux.com

Presentations and Podcasts

8 Better Practices for Information Architecture
by Lou Rosenfeld (7/7/2012)
Subject: Information Architecture - Practices
Language: English
Abstract: Louis Rosenfeld closing keynote from WebVisions, Barcelona, July 2012.

A Process By Any Other Name Microsoft PowerPoint Document
by Adam Polansky (4/2006)
Subject: Conferences & Meetings, Information Architecture - Practices, Project Management
Language: English
Abstract: Adam Polansky discusses re-casting deliverables as elements in a tool-kit and putting the emphasis on doing what is necessary to close the gaps - focusing on tool selection based on context.

Supporting Visio files:

Polansky Artifact Assessment Polansky_Artifact_Assessment.vss (88 kb)

Polansky Site Map Polansky_Site_Map.vss (222 kb)

Polansky Wireframe Polansky_Wireframe.vss (143 kb)

Age Group Differences in World Wide Web Navigation
by Sherry E. Mead, Beth Meyer, Richard A. Sit, Victoria A. Spaulding (1997)
Subject: Conferences & Meetings, Information Seeking Behavior
Language: English
Abstract: This paper, presented at the CHI 97 Conference on Human Factors in Computing Systems, discusses the influence of age on Web surfers' browsing behavior.

ASIS&T Summit: Reflections and Projections Panel
by Peter Merholz (2001)
Subject: Conferences & Meetings, Information Architecture - General
Language: English
Abstract: The author discusses his experience on the Reflections and Projections Panel at the 2001 ASIS&T Summit (American Society for Information Science and Technology).

Behind the Scenes: The Berlin IA Cocktail Hour
by Jan Jursa (9/2009)
Subject: Conferences & Meetings
Language: English
Abstract: We love Institute member Jan Jursas video on how to host an IA Cocktail Hour. Jan who cohosts the Berlin IA Cocktail Hour with Sabine Stoessel, interviews Peter Boersma of the Amsterdam IA Cocktail Hour on how to set up a local group, then walks you through planning and hosting a Berlin event, inlcuding tips, scenes from recent events and some very lovely imagery of Amsterdam canals and Berlin street scenes.

Case Study: Digital Web Redesign PDF Document
by Christina Wodtke (4/12/2006)
Subject: Case Studies, Information Architecture - Practices, Process & Techniques
Language: English
Abstract: Christina Wodtke produced this set of deliverables--personas, conceptual model, site map and wireframes--for the Digital Web redesign in 2002. Christina Wodtke, Digital Web Redesign Digital Web Redesign (3.3 MB)
Note: IA Tools

Content Analysis: Methods and Mentoring
by Chiara Fox (3/26/2006)
Subject: Content, Content Inventories, Guidelines & Best Practices
Language: English
Abstract: Content Analysis - The process of assessing the nature of the content on a given web site, involves a series of deliverables. Content Audit - A sampling of the site content to get a flavor and feel for the site. Content Inventory - An all inclusive accounting of every page and asset on the site. Content Map - An abstraction illustrating the types of content or genres of content available.

EuroIA 2011: Architecting Information as the Enterprise DNA
by Milan Guenther (9/22/2011)
Subject: Business Context, Information Architecture - Practices
Language: English
Abstract: Slideshare deck from EuroIA 2011 presentation by Milan Guenther, Architecting Information as the Enterprise DNA.

EuroIA 2011: Designing for Everyone, Anywhere at Any Time
by Anna Dahlström (9/22/2011)
Subject: Hardware, Information Architecture - Practices
Language: English
Abstract: Anna Dahlström presents a EuroIA 2011 talk on Designing for Everyone, Anywhere at Anytime on the problem of how to design for an ever increasing and more diverse audience, accessing services anywhere and at any time on a range of devices.

EuroIA 2011: Designing Interactions that Help Customers in Decision Making
by Stefano Bussolon (9/24/2011)
Subject: Findability, Information Architecture - Practices, Interaction Design
Language: English
Abstract: In this presentation Stefano Bussolon discusses how to use information architecture to help users not only find things but also make the right choice, a feature he calls choosability. He presents hueristics for measuring decision accuracy and costs and reviews solutions including faceted navigation, search, and customer ratings.

EuroIA 2011: Ethnotelling for user generated eXperiences
by Raffaele Boiano (9/23/2011)
Subject: Information Architecture - Practices, Research Methods, User Centered Design
Language: English
Abstract: Boiano presents the proper way to integrate an ethnographic, or cultural, approach to user interviews. Also presented at Italian IA Summit on May 5, 2011. (Slides in English and Italian).

EuroIA 2011: Extending the storytelling: Blending IA and content strategy
by Boon Sheridan (9/24/2011)
Subject: Content Management, Information Architecture - Practices
Language: English
Abstract: In this presentation, Boon Sheridon argues that all of the different disciplines that make up the family of UX should borrow types of deliverables from each other. He suggested two types of lo-fidelity blended deliverables that could be used early on in projects, which bring together aspects of content strategy, IA and product strategy: Audience Personas and Content Flows.
Note: Notes on the talk from Martin Belam at Currybet.net. We will post slides if/when they become available.

EuroIA 2011: Navigating the Digital Spice Route - 10 experience principles to bridge European user experiences with the rest of the world
by Terry Hoi-yan Ma (9/23/2011)
Subject: Experience Design, Information Architecture - Practices, User Centered Design
Language: English
Abstract: Slideshare from Terry Hoi-yan Ma on approaches to localization of the user experience, with emphasis for designing for Middle Eastern and Asian audiences.

EuroIA 2011: The Rise and Fall...and Rise Again of Information Architecture PDF Document
by Rob Royce (9/22/2011)
Subject: Information Architecture - Theory
Language: English
Abstract: Rob Royce of The Understanding Group presents his view of the evolution of Information Architecture, from his presentation at the 2011 EuroIA conference.

EuroIA: Pervasive IA for the Sentient City: Cross-Channel UX in Urban Environments
by Andrea Resmini, Luca Rosati (9/24/2011)
Subject: Architecture - Buildings, Information Architecture - Theory
Language: English
Abstract: Resmini and Rosati discuss the role of cities as emergent systems in their review of cross-channel user experience in urban environments.
Note: Also presented at the Italian IA Summit

EuroIA: Teaching Design Thinking: Developing Innovation Through Structured Thinking
by Terrence Fenn, Jason Hobbs (9/24/2011)
Subject: Design, Information Architecture - Education & Training
Language: English
Abstract: Terrence Fenn and Jason Hobbs combined research and a very South African perspective to design education. Their research (aided by a grant by the IA Institute) looked at how we create designers that are equipped to deal with problems beyond their discipline space.
Note: Johnny Holland Storify summary by Vicky Teinaki. Links to Slideshare and further articles will be added as these become available.

IA for Indexers Microsoft PowerPoint Document
by Fred Leise (5/2004)
Subject: Conferences & Meetings, Indexing, Information Architecture - General
Language: English
Abstract: This presentation introduces IA concepts and vocabulary and explores the relationship between IA and indexing; including the importance of learning about as target market for indexing services and IA skills related to those of indexers as well as IA as possible area of skills expansion. This presentation is available in both Powerpoint (.PPT) and .PDF format.

IA Network Guide PDF Document
by Wolf Noeding (3/22/2007)
Subject: Information Architecture - General
Language: English
Abstract: This guide is for 1. YOU, 2. people that are interested in the field of IA and 3. members of the IA Institute to answer some questions about... - Who's an IA? - What are local groups? - How do IAs network and collaborate? - What initiatives are currently available? - How can I join in the initiatives? - What's the workflow of the translation initiative for example? - How do existing Tools and Platforms support me in network and collaboration?

IA Summit 09 - Day 1 Podcasts
by Jeff Parks (3/20/2009)
Subject: Information Architecture - General
Language: English
Abstract: You are (Mostly) Here: Digital Space and The Context Problem – Andrew Hinton
Portable Research: Observing Users on the Go – Nate Bolt
Designing For, With, and Around Advertising – Karen McGrane
Creating Magic Kingdoms: User Experience Lessons from Disney’s Imagineers – Mike Atherton
A Fundamental Disruption: Moving Information Architecture into the Hands of Individual Consumers – Peter Sweeney & Robert Barlow-Busch
ROI: Speaking the Language of Business – Eric Reiss
The Semantic Web: What IAs Need to Know About Web 3.0 – Chiara Fox
Designing Rules: The Engine of User Experience – Dan Brown
A Real Nowhere Man: Managing Remote Teams Remotely – Joe Sokohl
Experience Themes: An Element of Story Applied to Design – Cindy Chastain
Design Games for IA – Donna Spencer
Site Redesign: When Hell Freezes Over Use A Blowtorch – Melissa Matross
Motivating Teams: Inspiring People To Do Great Work – Dorelle Rabinowitz
IA Spy School – Joe Dyer
Evolve or Die: the Future of IA examined – Christina Wodtke, Gene Smith, Russ Unger, Joshua Porter
The Adoption of Web Standards into Web Design and Development: A Report on a Large Survey – David Robbins
Using Enterprise IA to Support Business Strategy: Driving Revenue and Brand Health with Better Information Management – – Samantha Starmer & Gary Carlson

IA Summit 09 - Day 2 Podcasts
by Jeff Parks (3/21/2009)
Subject: Information Architecture - General
Language: English
Abstract: Is Interaction Necessary? – Karl Fast
Personas and politics: The Discursive Construction of The User in IA – Adrienne Massanari
Discovering & Mining The Everyday – Richard Ziade & Tim Meaney
Integrating Effective Prototyping into Your Design Process – Fred Beecher
UX Design & Deliverable Systems – Nathan Curtis
User Interface Issues with Metasearch – Dana Douglas
Usable, INFLUENTIAL Content: We Can Have It All – Colleen Jones
Turning HiPPOs Into Allies: How to Connect with Powerful People in Your Organization – Samantha Starmer
Selling IA – Heuristic Evaluation for the Pitch Process – Russ Unger
Business-Centered Design – Christina Wodtke
Time to Spit on the Table: Being Functionally Appropriate Using Culturally Inappropriate Tactics – Dan Willis
IA For the Rest of the World – Miles Rochford

IA Summit 09 - Day 3 Podcasts
by Jeff Parks (3/22/2009)
Subject: Information Architecture - General
Language: English
Abstract: Gaming the Design: Using Game Design Techniques in the Realm of Investing – Dominic La Cava and Kellie Rae Carter
Leading with Insight – Matthew Milan
Lessons from Slime Mold: How to Survive and Thrive in Ever-Changing Organizational Environments – Kate Rutter
The Art and Science of Seductive Interactions – Stephen Anderson
The Courage to Quit: Starting, Growing and Maintaining Your Own UX Business – Sarah Rice, Whitney Hess, Jenn Anderson, & Christopher Fahey
UX Health Check: A Measure A Day Keeps the Redesign Away – Livia Labate & Austin Govella
Professional IA/UX Organizations – How to Start and Run a Successful Local Group or Chapter – Kyle Soucy, Nasir Barday
An Internet Watered Down (or, How to Save the Mobile Web) – John Pettengill
Evangelizing Yourself: You can’t change the world if no one knows your name – Whitney Hess
Five Minute Madness – IA Summit Community

IA Summit 2009 Closing Plenary: Jesse James Garret
by Jeff Parks (3/22/2009)
Subject: Information Architecture - General
Language: English
Abstract: Jesse James Garrett delivers a passionate closing plenary at the 2009 IA Summit in Memphis, TN.Jesse James Garrett is a noted figure in the IA community, not only for his ground breaking book Elements of User Experience, but for the essay that galvanized the community in 2002, IA Recon .

In this IA Summit Closing Plenary, given without slides while wandering amidst the audience, Jesse examines what he has learned at the conference, he thoughts on the nature of the discipline and the practitioner, and gives bold, perhaps even shocking advice for the future direction of information architecture.

The following is an outline of some of his key points; please download the audio or watch the video for the complete experience.

IA Summit 2009 Keynote: Michael Wesch
by Jeff Parks (3/20/2009)
Subject: Information Architecture - General, Social Context
Language: English
Abstract: Michael Wesch opened the IA Summit this year with an inspired keynote that provides a fresh and ambitious direction for all designers. He points out that our audiences aren’t audiences at all, but rather creators, and our job is not to lecture but to enable. With this new approach comes not only design challenges but the joy of reconnecting people to each other, which he illustrated with a series of extraordinary video clips. Summary and podcast available.

IA Summit 2011: Beyond the Polar Bear
by Michael Atherton, Michael Smethurst (4/3/2011)
Subject: Case Studies, Information Architecture - Practices
Language: English
Abstract: Michael Atherton presents a look at how the BBC makes websites that better represent their core business, better fit how the web is today, and deliver on its mission to inform, educate and entertain, and discusses how to apply these principles. (Also presented at EuroIA 2011).

IA Summit 2012: Driving Holism in Cross-channel Projects - A Conversation with Patrick Quattlebaum
by Chris Baum (4/18/2012)
Subject: Content Management, Information Architecture - Practices
Language: English
Abstract: Chris Baum talks with Patrick Quattlebaum at the 2012 IA Summit in New Orleans about his insights about holism vs. atomism and tools that designers can use to help companies see and develop experiences across channels.

IA Summit 2012: Groundhogs in the Source Code: Navigation as Cross-Channel Sense Making (a conversation with Andrea Resmini)
by Jeff Parks (3/28/2012)
Subject: Conferences & Meetings, Navigation
Language: English
Abstract: Today on Radio Johnny, Jeff Parks talks with Andrea Resmini from the 2012 IA Summit in New Orleans about his presentation, Groundhogs In The Source Code: Navigation as Cross-Channel Sense Making. Andrea describes the ultimate goal of navigation is that of helping the end user understand the places and spaces in which they interact. Drawing on Hollywood movies like Groundhog Day and Source Code – and classic stories such as Dracula as metaphors – Andrea takes listeners on a quest to help them find their way through a variety of interactions.

IA Summit 2012: Rhythm and Flow - A Conversation with Peter Stahl
by Chris Baum (4/11/2012)
Subject: Information Architecture - Practices, User Centered Design
Language: English
Abstract: On Radio Johnny, Chris Baum talks with Peter Stahl, Senior Interaction Designer for Cisco. Peter thinks we are at a crossroads in the design profession, with tools and deliverables that are optimized for static experience. Peter explores the distinction between rhythm and flow; how flow could work across channels; how flow can be a lens to reflect on the success of our projects and as designers; and finally, the ways our deliverables might morph to encourage flow for all involved on our projects.

IA Summit 2012: The Past and Future of Boxes and Arrows - A Conversation with Christina Wodtke
by Jeff Parks (4/9/2012)
Subject: Information Architecture - General
Language: English
Abstract: Jeff Parks talks to Boxes and Arrows founder Christina Wodtke about the past and future of the magazine. Her key message is that designers still need to get their ideas out into the community.

IDEA 2008: An Interview with Andrew Hinton
by Jeff Parks, Russ Unger (8/28/2008)
Subject: Information Organization
Language: English
Abstract: This is the second interview in the series, and this time I pulled the name of Andrew Hinton, Lead Information Architect at Vanguard, from the virtual hat. You may recognize Andrew as the presenter of the closing plenary for the IA Summit in Miami this year. Andrew's blog is Inkblurt and don't be surprised if you end up engrossed in it and feel as if you are getting a free education!

IDEA 2008: An Interview with Bill DeRouchey
by Jeff Parks, Russ Unger (8/14/2008)
Subject: Information Organization
Language: English
Abstract: For this interview, I was fortunate to draw Bill DeRouchey's name. If his name is not familiar to you, some of his work should be. Bill's blog is Push. Click. Touch. (pushclicktouch.com) and his Conversations with Everyday Objects presentation is one that is well worth your time.

IDEA 2008: An Interview with David Armano
by Jeff Parks, Russ Unger (9/4/2008)
Subject: Information Organization
Language: English
Abstract: This is the third interview in the series, and I got to spend time with David Armano, VP Experience Design at Critical Mass. David has been seen at many conferences this year, and has quite possibly been seen cruising through Chicagoland on his motorcycle in his down time. He also blogs about experience design at at Logic + Emotion (darmano.typepad.com).

IDEA 2008: An Interview with Elliott Malkin
by Liz Danzico (9/12/2008)
Subject: Information Organization
Language: English
Abstract: Even if you're trying to find one, the connections among Elliott Malkin's body of work are hard to see. Part family history, part science project, part home-movie, his projects span genres that, initially, seem incidental. Yet many of his web-based projects—whether they investigate "butterfly vision" or install digital graffiti throughout lower Manhattan—are connected in one simple way: they all explore unofficial signals in public space. Taking on the invisible and the imagined, his projects invite viewers to imagine things that operate beyond their perception. His latest project, Graffiti for Butterflies, is even further afield from his typical subjects as it deals with natural science. By directing Monarch butterflies to urban food sources it "is the equivalent of a fast-food sign on a highway, advertising rest stops (waystations) to monarchs traveling through the area." More at

IDEA 2008: The Chicago Sessions (podcasts)
by Jeff Parks (10/16/2008)
Subject: Information Organization
Language: English
Abstract: The IDEA Conference took place in Chicago on October 7-9 at the Harold Washington Library Center. The speakers pushed the boundaries of what it means to design complex information spaces of all kinds. We can all expand our practice by absorbing their experiences and ideas. In cooperation with the IA Institute, we’re happy to bring you recordings of most conference talks. We hope you enjoy listening to nearly the entire conference via these recordings.

IDEA 2009: An Interview with Leisa Reichelt
by Jeff Parks, Russ Unger (8/3/2009)
Subject: Information Organization
Language: English
Abstract: For this interview, I was able to ask a few questions with Leisa Reichelt. If her name is not familiar to you, it's possible you've heard of the term "ambient intimacy" that she coined (and frankly, is quite too often NOT cited as the source for that). You can learn more about Leisa online at disambiguity where she blogs. You can also be on the lookout for Drupal 7; I hear she had a thing or to do with that…

IDEA 2009: An Interview with Thomas Malaby
by Jeff Parks, Russ Unger (8/22/2009)
Subject: Information Organization
Language: English
Abstract: Living a Second Life in Online Worlds
For this interview, I was able to ask a few questions with Thomas Malaby. Malaby is an Associate Professor of Anthropology at the University of Wisconsin-Milwaukee and has a forthcoming book titled "Making Virtual Worlds: Linden Lab and Second Life" from Cornell University Press.

IDEA 2009: Social and Experience Design: Inspired Ideas, Practical Outcomes (podcasts)
by Jeff Parks, Russ Unger (11/12/2009)
Subject: Information Organization
Language: English
Abstract: IDEA2009 had the world's foremost thinkers and practitioners converge on Toronto's MaRS Convention Center to share the big ideas that inspire, along with practical solutions for the ways people's lives and systems are converging to affect society. Listen and learn from experts in a variety of fields as we all continue the exploration of Social Experience Design.

IDEA 2010: Gamestorming
by Sunni Brown, Dave Gray, James Macanufo, Peter Morville (10/1/2010)
Subject: Conferences & Meetings, Information Architecture - Practices
Language: English
Abstract: As our systems grow more complex, design is changing from a solo activity to a team sport where designers, partners, and users work together to co-create experiences. This participatory design requires new skills and practices. How can you engage more people – including non-designers – in the process, without losing the creative culture and energy essential to success?

IDEA 2010: Going Native: The Anthropology of Mobile App Design
by Josh Clark (10/1/2010)
Subject: Conferences & Meetings, Mobile Phones, Social Context
Language: English
Abstract: This presentation focused on the cultural aspects of mobile platforms and applications, and what it means to be a designer, developer and user in the ever-fragmenting world of mobile devices.

IDEA 2010: Trends in the Future of Online Experiences
by Vidya Drego (10/1/2010)
Subject: Conferences & Meetings, Experience Design, Social Context
Language: English
Abstract: As digital technologies and consumer behavior continue to evolve, online experiences will undergo a major transformation. Forrester Research has uncovered four key characteristics common to new online experiences: they will be customized by the end user, aggregated at the point of use, relevant to the moment, and social as a rule, not an exception. While there are some companies that are providing experiences that exhibit one or more of these characteristics today, most firms (and subsequently their design teams) need to prepare for a future where their Web site is no longer the center of their online experience.

IDEA 2010: Ubiquitous Information Architecture
by Peter Morville (10/1/2010)
Subject: Conferences & Meetings, Information Architecture - Practices
Language: English
Abstract: While the world waits for Web 3.0 and The Singularity, the real action has already begun. It is called the intertwingularity. It is an era at the crossroads of ubiquitous computing and the Internet, a place where information blurs the boundaries between products and services to enable multi-channel, cross-platform, trans-media, physico-digital user experiences.

Information Architecture, A Global Perspective: A Conversation with Jessica DuVerneay
by Jeff Parks (5/30/2012)
Subject: Conferences & Meetings, Information Architecture - General
Language: English
Abstract: In this podcast, Jeff Parks talks with Jessica DuVerneay, the Global Director for the first annual World Information Architecture Day, held in February 2012. Jessica shares her experience of organizing a global event to celebrate and share the IA discipline.

Information Architecture: A Brief Introduction Microsoft PowerPoint Document
by Samantha Bailey (5/2004)
Subject: Conferences & Meetings, Information Architecture - General
Language: English
Abstract: An introduction to the field of Information Architecture from Samantha Bailey
Also available at: iainstitute.org/tools/download/Bailey-IAIntro.pdf

Information Architecture: Blueprints for the Web Microsoft PowerPoint Document
by Tom Wailes, Christina Wodtke (10/2003)
Subject: Information Architecture - General
Language: English
Abstract: Presentation originally given at UIE 8, Christina Wodtke and Tom Wailes (then employees of Yahoo!) presented an overview of the core Information Architecture concepts from requirements gathering through controlled vocabularies and finishing up with search.
Note: This links to a Microsoft PowerPoint document.

Introduction to IA Microsoft PowerPoint Document
by Donna Maurer (5/2004)
Subject: Conferences & Meetings, Information Architecture - General
Language: English
Abstract: An introduction to Information Architecture by Donna Maurer.
Also available at: aifia.org/tools/download/Maurer-IAIntro.pdf

Measuring Information Architecture Panel (2001)
Subject: Conferences & Meetings, Measurement & Research
Language: English
Abstract: A collection of presentations and information from the "Measuring Information Architecture" Panel held on April 4, 2001 at CHI 2001.
Note: Includes presentations from Lou Rosenfeld, Jesse James Garrett, Marti Hearst, Nick Ragouzis, Shiraz Cupala, and Gary Marchionini.

Nathan Shedroff’s Presentations
by Nathan Shedroff
Subject: Branding, Interaction Design, User Centered Design
Language: English
Abstract: A collection of presentations by Nathan Shedroff on Interaction Design, Experience Design and Branding including a new presentation titled: "New Methods for Designing Effective Experiences."

PowerPoint Introduction to Visual Vocabulary Microsoft PowerPoint Document
by Jesse James Garrett (3/16/2002)
Subject: Information Architecture - Theory, Process & Techniques
Language: English
Abstract: This PowerPoint presentation provides a high-level overview of visual vocabularies and their use.
Note: This links to a Microsoft PowerPoint document.

Practicing Information Architecture
Subject: Conferences & Meetings, Information Architecture - Practices, Process & Techniques
Language: English
Abstract: A collection of presentations and information from the "Practicing Information Architecture" Special Interest Group meeting held on April 3, 2001 at CHI 2001. Includes presentations by Arnie Lund, Keith Instone and Fran Arble.

Revisitation Patterns in World Wide Web Navigation
by Saul Greenberg, Linda Tauscher (1997)
Subject: Conferences & Meetings, Information Seeking Behavior
Language: English
Abstract: This paper, presented at the CHI 97 Conference on Human Factors in Computing Systems, addresses users' revisitation patterns to Web pages. The others then propose a design base for history mechanisms in Web browsers.

Showing the Context of Nodes in the World-Wide Web
by James D. Foley, Sougata Mukherjea (1995)
Subject: Conferences & Meetings, Supplemental Navigation
Language: English
Abstract: This paper talks about a method to show the context of nodes in the World-Wide Web, and the authors' design proposal for showing the users the context of their overall information space.

Silk from a Sow's Ear: Extracting Usable Structures from the Web
by Peter Pirolli, James Pitkow, Ramana Rao (1996)
Subject: Conferences & Meetings, World Wide Web
Language: English
Abstract: This paper, presented at the CHI 96 Conference on Human Factors in Computing Systems, discusses the World Wide Web's lack of "explicit structure and strong typing found in many closed hypertext systems."

STC India UX Conference 2011
by Arun Martin (8/27/2011)
Subject: Experience Design, User Centered Design
Language: English
Abstract: Wonder how UX is done in India? Arun Martin, IA Institute member from Bangalore, has shared slides from the STC India UX Conference, held on August 27, 2011. We are proud to have been a community partner for this event.

The Information Architecture of Everyday Things Microsoft PowerPoint Document
by Jesse James Garrett (3/17/2002)
Subject: Information Architecture - Theory, Information Science
Language: English
Abstract: A PowerPoint presentation on information architecture and information science as it relates to everyday things and the world around us.
Note: This links to a Microsoft PowerPoint document.

Understanding Information Architecture
by Peter Morville (6/27/2011)
Subject: Information Architecture - General
Language: English
Abstract: An introduction to the field and practice of Information Architecture.

User-Centered Design: From Thought to Product
by Peter Merholz (1999)
Subject: Process & Techniques, User Centered Design
Language: English
Abstract: A session presentation from edgewise 99 available in both PowerPoint and HTML. Covers the what, why and how of user centered design.

We Are All Leonardo Now
by Christian Crumlish (5/6/2011)
Subject: Information Architecture - General
Language: English
Abstract: Christian Crumlish presents examples from the Leonardo di Caprio film, Inception, to illustrate Information Architecture concepts including mapping meaning, organizing information and designing multidimensional, hyperconnected conceptual spaces.
Also available at: www.slideshare.net/xian/we-are-all-leonardo-now

Why IA Matters Microsoft PowerPoint Document
by Peter Morville (5/2004)
Subject: Conferences & Meetings, Information Architecture - General
Language: English
Abstract: Why is IA Important?:
Cost of finding (time, frustration):
Cost of not finding (bad decisions, alternate channels):
Cost of construction (staff, technology, planning, bugs):
Cost of maintenance (content management, redesigns):
Cost of training (employees, turnover):
Value of education (related products, projects, people):
Value of brand (identity, reputation, trust):

Also available at: iainstitute.org/tools/download/Morville-WhyIaMatters.pdf

Wireframes: A comparison of purposes, process, and products Microsoft PowerPoint Document
by Laurie Gray, Dave Heller, Jeff Lash, Anders Ramsay (3/2006)
Subject: Guidelines & Best Practices, Process & Techniques, Wireframes
Language: English
Abstract: A presentation of various wireframe methods, an honest discussion of what’s good / bad about each, and an opportunity for you to learn new methods and find out what’s best for you.

Tools

960 Grid System (2013)
Subject: Information Architecture - Practices, Tools & Technology, Wireframes
Language: English
Abstract: Nathan Smith created the 960 Grid System in an effort to streamline web development workflow by providing commonly used dimensions, based on a width of 960 pixels. There are two variants: 12 and 16 columns, which can be used separately or in tandem. All modern monitors support at least 1024 Ă— 768 pixel resolution. 960 is divisible by 2, 3, 4, 5, 6, 8, 10, 12, 15, 16, 20, 24, 30, 32, 40, 48, 60, 64, 80, 96, 120, 160, 192, 240, 320 and 480. This makes it a highly flexible base number to work with.

Brainstorming
by Holger Maassen (8/27/2009)
Subject: Information Architecture - Practices
Language: English
Abstract: This is the second part of a series about design, analysis and creative techniques. Brainstorming is long-established way to generate ideas and classic technique. On the one hand it is well-known on the other hand it is all too often misinterpreted. Brainstorming, however valuable it is, will fail and will not succeed before it is put to action correctly and in a approved manner.

Card Sorting
by Holger Maassen (8/3/2009)
Subject: Information Architecture - Practices
Language: English
Abstract: This is the first part of a series about design techniques and analysis techniques. Regardless of the method you use, card sorting is an easy, inexpensive and variable technique for learning how your potential users view the relations and interaction among the different subjects. The resulting design should be one that allows your users to find the information they are looking for quickly and easily

Case Study: Digital Web Redesign PDF Document
by Christina Wodtke
Subject: Design, Disciplines, Experience Design, Tools & Technology
Language: English
Abstract:

Content Development Spreadsheet Microsoft Excel Document
by John Howe (2/6/2004)
Subject: Content Management
Language: English
Available Translations:
Português at aifia.org/pt/translations/john-howe_desenvolvimento-de-conteudo.xls

Content Inventory Spreadsheet Microsoft Excel Document
by Sarah Rice (4/19/2004)
Subject: Content Management
Language: English

Content Inventory/Site Map Tool Microsoft Word Document
by Patrick Walsh
Subject: Content Management, Tools & Technology
Language: English
Abstract: Patrick Walsh, presents a Content Inventory/Site Map tool, utilizing a unique cartography-inspired content mapping approach. The Word document gives an explanation on how the map might be constructed and the Visio document contains the customised "Metro" stencil. Patrick describes his approach in a recent Boxes and Arrows article. Walsh Content Inventory/Site Map Visio StencilContent Inventory/Site Map Visio Stencil (VDX) (117 KB)

Content Value Analysis (CVA) Microsoft Word Document
by Patrick Walsh
Subject: Content Management, Tools & Technology
Language: English
Abstract: Patrick Walsh of BBC, presents Content Value Analysis (CVA). CVA is based on a quality sampling process that been implemented successfully for many decades. CVA is easy to implement and will not take too much resource as the recommended sample sizes are not onerous e.g. for a site with a 1,000 pages the sample size is 75 pages while for a site with 15,000 its only 135. CVA will allow you to benchmark content value across sites and assess content trends over time.
Also available at: iainstitute.org/documents/tools/CVA_Record.xls

Core+Path Template PDF Document
by James Kalbach, Karen Lindemann (8/20/2012)
Subject: Information Architecture - Practices, Navigation, Process & Techniques
Language: English
Abstract: This PDF outlines the Core+Path Methology proposed by James Kalbach and Karen Lindemann. If you can place your core offering firmly at the center of your design, then all other elements in the site help both the users and the business reach their goals. Kalbach and Lindemann show how the Core+Paths method keeps the design focused on your goals.

Creative Brief Microsoft Word Document
by Erin Malone, Peter Morville, Lou Rosenfeld (9/2003)
Subject: Business Context, Information Architecture - General
Language: English
Available Translations:
Japanese at iainstitute.org/translations/CreativeBrief-JP.doc

Design Review Checksheets PDF Document
by Erin Malone (9/5/2003)
Subject: Design, Information Architecture - Practices, Process & Techniques
Language: English
Abstract: Useful checksheets with questions for consideration by the design team and reviewers when reviewing work at different stages of the process. There is a checksheet for Concept review, UI/interaction design review and Visual design review. Has space indicated for approvals and signature sign off by selected approvers. These sheets are great for tracking the progress and making sure key people approve and sign off on each step.

Design Review Process Microsoft Word Document
by Erin Malone (9/5/2003)
Subject: Design, Information Architecture - General, Process & Techniques
Language: English
Abstract: A template to capture the dates in the Design Review Process and key milestones and stakeholders.

Design Scope Microsoft Word Document
by Erin Malone (9/5/2003)
Subject: Design, Information Architecture - General, Process & Techniques
Language: English
Abstract: The Design Scope template should outline the general aims and goals of the project design and lists the major deliverables and milestones. To be completed by the experience design team lead.

EightShapes Unify
by Dan Brown (2009)
Subject: Guides & Collections, Information Architecture - Practices, Process & Techniques
Language: English
Abstract: EightShapes Unify is a collection of templates, libraries, and other assets that enable user experience designers to create more consistent, effective deliverables faster. The system utilizes the Adobe Creative Suite of products; primarily, Adobe InDesign is the key authoring tool. The system is often used by designers – and larger user experience teams – to rapidly produce artifacts like design strategy, wireframes, style guides, specs, and more.

fluidIA
by Jakub Linowski
Subject: Interface Design, Prototyping, Tools & Technology
Language: English
Abstract: Fluid Information Architecture? fluidIA is an emerging agile design tool for prototyping rich user interfaces. The big idea behind this experiment is whether we as interaction designers, IAs, UX professionals and developers can create our own and better prototyping tool. Provided with access to an open design and open source process

Gephi: The Open Graph Viz Platform (2010)
Subject: Evaluation & Analysis, Information Design, Tools & Technology
Language: English
Abstract: Gephi is an interactive visualization and exploration platform for all kinds of networks and complex systems, dynamic and hierarchical graphs.

Google Refine (Open Refine) (2010)
Subject: Evaluation & Analysis, Tools & Technology
Language: English
Abstract: Google Refine is a power tool for working with messy data, cleaning it up, transforming it from one format into another, extending it with web services, and linking it to databases like Freebase.

IA Toolbox
Subject: Information Architecture - General, Information Architecture - Practices
Language: English
Abstract: A set of information architecture tools and templates including basic concepts, analysis, user exploration and documentation.

Introduction to IA Brochures
by Victor Lombardi, Dan Willis (11/27/2003)
Subject: Classics, Information Architecture - General
Language: English
Abstract: Two brochures that help explain information architecture to business and technical people. A full color 6x8 inch version is suitable for printing as postcards, and an 8.5x11 inch black and white version can be printed on any printer. Both are covered by a creative commons license and can be modified to suit your needs.
Also available at: iainstitute.org/documents/tools/IAforBizAndTech_6x8.pdf

Omnigraffle Stencils from Michael Angeles
by Michael Angeles (8/11/2004)
Subject: Wireframes
Language: English
Abstract: Michael Angeles created a set of basic wireframe shapes (low-fidelity web page schematics) for OmniGraffle (Mac OS X). It consists of a basic set of shapes including: browser chrome, title and footer block, icons, form elements, a greeked text block, text headings, some boxes, label and note blocks, navigation elements, and some icons created entirely in graffle.

Omnigraffle Stencils from Paper Plane
by Rich Fulcher, Bryce Glass, Matt Leacock (8/11/2004)
Subject: Flow Charts, Process & Techniques, Site Blueprints
Language: English
Abstract: Paper Plane has created a set of IA stencils for OmniGraffle. They are optimized for OmniGraffle version 3.0, but will work with version 2.0 upwards. Complete installation instructions and additional examples are available from the Paper Plane website. The stencil shapes themselves were created by Matt Leacock, Bryce Glass and Rich Fulcher.

Origami (2014)
Subject: Prototyping
Language: English
Abstract: The trick lies with a new design tool called Origami — a tool that lets Matas rapidly prototype mobile apps without writing a single line of computer code. Together with other Facebookers, Matas created Origami by repurposing and reshaping a computer graphics program that originated at Apple. Many tools let you prototype app designs, but when you build prototypes with Origami, they work much like a real app works, and they run on real phones — though the phones must be plugged into a high-powered PC (thus the long, black cord that Matas ran to his laptop). This is how Facebook built much of Paper. Matas and other designers used Origami to create unusually complete prototypes, and then a group of software engineers reproduced and refined these prototypes, building software they could ship to a world of phones. Excerpt from Wired: http://wrd.cm/P5LR3v

Patternry: UI Design Patterns and Library Builder (2011)
Subject: Interface Design, Patterns
Language: English
Abstract: Patternry is a Web design pattern library where you can find solutions to your design challenges. It is also a tool for organizations to document, share, and collaborate on design patterns. (The UI pattern library is free to copy, reuse and adapt, under Creative Commons license. There is a charge for the builder.)

Permit.js
by Tarek Anandan (2/2014)
Subject: Tools & Technology
Language: English
Abstract: Permit.js is a jQuery plugin that makes building interactive, multi-state prototypes for websites and apps easy. Permit.js is designed for use by anyone that does interactive prototype work in HTML and CSS, including information architects and other user interface and user experience (UI/UX) professionals.
Note: We occasionally post tool submissions from our members as a courtesy to our wider community. Please note that inclusion of commercial products does not necessarily connote an endorsement by the IA Institute.

Personas PDF Document
by Olga Howard, Patrick Walsh
Subject: Content Management, Personas, Tools & Technology
Language: English
Abstract: Olga Howard produced a persona tool, showing a presona development process and sample diagram.

Project Overview Microsoft Word Document
by Erin Malone (9/5/2002)
Subject: Design, Information Architecture - General, Project Management
Language: English
Abstract: A template to be completed by the experience design team lead in preparation of or as an attached document to Product Requirements documents. Information should be filled in to give an overview to project team who may be new to the project.

Reframer (Beta Version)
by Todd Warfel (10/7/2011)
Subject: Evaluation & Analysis, Information Architecture - Practices, Research Methods
Language: English
Abstract: Who knew quantifying business decisions could be this easy? Reframer unlocks the potential in your unstructured data with a real-time, collaborative, value and feasibility based decision engine.

Shades of Gray: Wireframes as Thinking Device
by Will Evans (1/2009)
Subject: Process & Techniques, Wireframes
Language: English
Abstract: Russ Unger, author of an upcoming book for Peachpit entitled, A Project Guide to UX Design, asked Will Evans to contribute some designs for a chapter on wireframing. The result was a set of annotated wireframes for a fictitious cruise-line operator home page and a brief explanation of the process. This is the unabridged write-up explaining the use of wireframes as a thinking device in the design process.

Site Map Template Microsoft Excel Document
by Marcia Stanton, John Stuckey
Subject: Tools & Technology
Language: English
Abstract:

Springloops
Subject: Tools & Technology, Web Development
Language: English
Abstract: Springloops is a unique source code management tool focused on web development teams. It allows you to code in parallel and share your code safely concentrated on results, not on lost changes or overwritten files. You get rapid collaboration in protected space. Thanks to the project management perspective it serves the getting things done attitude. Moreover, Springloops reduces repeatable activities in your day-to-day work.

Swim-Lane-Diagram, A Great Tool for Alignment and Process Planning
by Holger Maassen (3/13/2012)
Subject: Information Architecture - Practices
Language: English
Abstract: This is the third part of a series about design, analysis and creative techniques. Most of our projects are complex and multifaceted or they change emphasizes during their life-time or both. These products and services are overwhelmed with expectations, needs, must-haves and nice-to-haves. They also have to cover, serve, support and to take into account many supply, communication channels and chains. There are so many users and these users have most often more than just one responsibility (users have often more than just one responsibility / role) - Most persons are in possession of different roles. For each individual there will be many roles and each person adopts a different role depending on the circumstances.

Task Analysis Grid
by Todd Warfel
Subject: Content Management, Scenario Development, Tools & Technology
Language: English
Abstract: Todd Warfel submitted templates for a Task Analysis Grid. Used as an alternative to a requirements document, the Task Analysis Grid is a powerful visual tool showing stakeholders scenarios and prioritized tasks to address during product development. An Illustrator version, offered in ZIP or Stuff-It, prints in large format (6 by 10 foot). Task Analysis Grid screenshot image

TimelineJS (2012)
Subject: Information Architecture - Practices, Information Design, Tools & Technology, Wireframes
Language: English
Abstract: TimelineJS is an open-source tool that enables you to build visually-rich interactive timelines and is available in 40 languages. It can pull in media from different sources and has built in support for: Twitter, Flickr, Google Maps, YouTube, Vimeo, Vine, Dailymotion, Wikipedia, SoundCloud and more media types are regularly added.

User Requirements with LEGO
by Lorenzo Cantoni, Michael Faré, Elisabetta Frick (5/2011)
Subject: End Users, Guidelines & Best Practices, Information Architecture - General
Language: English
Abstract: IA Institute member and Indiana University Assistant Professor in Human-Computer Interaction, Davide Bolchini, has alerted us to a new, freely available and exciting design tool which his team has developed. URL - User Requirements with LEGO by Lorenzo Cantoni, Marco Faré and Elisabetta Frick University of Lugano, Switzerland. User Requirements with Lego (URL) is a methodology to elicit IA user requirements for web, communication- intensive applications. As an extension of the Lego Serious Play method, URL supports the definition of IA and content strategies in online communication, by helping in the elicitation of user requirements for web applications. In particular, URL helps in finding tacit, difficult to grasp communicative requirements that usually do not emerge with other methodologies. For this reason, URL has to be intended as an additional methodology, used besides formal and structured strategies (such as interviews, focus groups, etc.) to find and define user requirements. URL helps also in team building, enabling designers and stakeholders in few hours to share a common understanding of the online communication project. And the ongoing IA project design documentation is a physical, tangible LEGO landscape! URL has been used with companies in Europe and multiple stakeholders in large web projects. Try out the full, open access guide in your next web project.

UX Health Check
by Austin Govella, Livia Labate (3/22/2009)
Subject: Business Context, Experience Design, Tools & Technology
Language: English
Abstract: The Health Check is technique for User Experience professionals to express the quality of a product or service’s experience and convey it in terms that are familiar to business stakeholders, creating a common ground for discussion and exploration.
Note: Presented at IA Summit 2009 Poster Session

Wireframe Stencils
by Garrett Dimon (9/20/2005)
Subject: Information Architecture - Practices, Wireframes
Language: English
Also available at: iainstitute.org/documents/tools/GarrettDimon_IA_Stencil_2002.vss

Wireframe Template Microsoft Visio Document
by Garrett Dimon (9/25/2005)
Subject: Information Architecture - Practices, Wireframes
Language: English
Also available at: iainstitute.org/documents/tools/GarrettDimon_Wireframes_2002.vsd

Wireframes Templates - Cavazza Microsoft PowerPoint Document
by Frederic Cavazza, Scott Hill (4/9/2004)
Subject: Information Architecture - General, Wireframes
Language: English
Abstract: CavazzaWireframe.ppt (120 kb)

CavazzaWireframe.pdf (496 kb)

Wireframes Templates - Gene Smith
by Gene Smith (3/26/2004)
Subject: Wireframes
Language: English
Abstract: Visio wireframe template  SmithWireframe.vst (147 kb)

Visio vdx wireframe template  SmithWireframe.vdx (1 MB, for importing into Omnigraffle)

PDF of Visio wireframe template  SmithWireframe.pdf (11 kb, for viewing or importing into Illustrator)

Wireframes Templates - Todd Zaki Warfel (4/2/2004)
Subject: Wireframes
Language: English
Abstract: Illustrator: WarfelWireframe.ai (660 kb)

PDF: PDF  WarfelWireframe.pdf (5.1 MB)

Wireframes Templates - Victor Lombardi
by Victor Lombardi (3/25/2004)
Subject: Wireframes
Language: English
Abstract: Templates used in creating wireframes are available for your use.

Visio wireframe template  LombardiWireframe.vst (177 kb, for Visio)

Visio vdx wireframe template  LombardiWireframe.vdx (754 kb, for importing into Omnigraffle)

PDF of Visio wireframe template  LombardiWireframe.pdf (16 kb, for viewing or importing into Illustrator)


Web Sites and Resources

A Visual Vocabulary for Describing Information Architecture and Interaction Design
by Jesse James Garrett (2002)
Subject: Process & Techniques
Language: English
Abstract: This document discusses the considerations in development of such diagrams, outlines a basic symbology for diagramming information architecture and interaction design concepts, and provides guidelines for the use of these elements.

Argus Center for Information Architecture
Subject: Guides & Collections, Information Architecture - General
Language: English
Abstract: The Argus Center Web site houses a collection of resources for learning about the theory and practice of information architecture. In addition to links to important information architecture resources, the site is also home to original articles, white papers, conferences, and seminars that drew from the experience and expertise of the Argus team.
Note: Due to the closure of Argus Associates in 2001, the ACIA is no longer updated.

Barry Smith, National Center for Ontological Research
by Barry Smith (2013)
Subject: Ontologies
Language: English
Abstract: Streaming video ontology training courses and subject list of readings by topic of interest.
Note: Barry Smith, National Center for Ontological Research (n.d.) [website] Retrieved from http://ontology.buffalo.edu/smith/

Controlled Vocabularies Resource Guide
by Michael Middleton
Subject: Controlled Vocabularies, Guides & Collections
Language: English
Abstract: Provides links to examples of thesauri and to classification schemes that may be used for controlling database or web site subject content. It also provides links to descriptive and critical material about such metainformation.

Digital Web Magazine
Subject: Information Architecture - General, Web Design, Web Development
Language: English
Abstract: An online magazine serving web designers, developers and information architects. Contains a large number of articles on many different topics, including branding and user experience, the business context of IA, content management, and much more.

e-reiss.com
by Eric Reiss
Subject: Information Architecture - General
Language: English
Abstract: Includes a variety of articles on wayfinding, button usability, and more. Also includes a list of offered services and seminars.

Findability.org
by Peter Morville
Subject: Findability
Language: English
Abstract: A selective collection of links related to ambient findability and the design of findable objects.

Guide to Organizing, Marketing, Facilitating, UX Show and Tell Workshops PDF Document (2010)
Subject: Conferences & Meetings, Guides & Collections, Information Architecture - General
Language: English
Abstract: A guide to organizing, marketing, and facilitating workshops to share user experience design documentation and deliverables.

Guidelines for the Construction, Format, and Management of Monolingual Controlled Vocabularies (7/25/2005)
Subject: Thesaurus Design
Language: English
Abstract: Published by the National Information Standards Organization (NISO). "Shows how to formulate descriptors, establish relationships among terms, and present the information in print and on a screen."

IA Classics in Comic Book Form PDF Document
by Dan Willis
Subject: Card Sorting, Personas, Site Blueprints
Language: English
Abstract: Illustrations are used in presenting classic IA tools such as sitepath diagramming, topic mapping, free listing, card sorting, and personas.
Note: This links to a PDF document.

IA Glossary
by Bob Doyle
Subject: Information Architecture - Education & Training
Language: English
Abstract: The Information Architecture Glossary defines terms useful in the practice of IA and related disciplines. This glossary is available for syndication under a Creative Commons license. Syndication information is available.

IAwiki (2007)
Subject: Information Architecture - General
Language: English
Abstract: Disbanded in 2007, the IAwiki was a collaborative project of Information Architecture professionals to develop the practice and create a community. The wiki is preserved at Archive.org.

IBM Ease of Use Web design guidelines
Subject: Guides & Collections, User Centered Design, Web Design
Language: English
Abstract: The IBM Ease of Use Group's guidelines for following a user-centered design process and creating easy-to-use Web interfaces. The information is valuable for a range of designers from novices to the more experienced and covers such topics as planning, design, production, and maintenance.
Available Translations:
Japanese at www-6.ibm.com/jp/design/eou/3webdesi/index.html

InfoDesign: Understanding by Design
Subject: Experience Design, Guides & Collections, Information Design
Language: English
Abstract: InfoDesign is a non-profit site dedicated to information and experience design. InfoDesign serves as a centralized online resource of news, people, companies, organizations, publications, lists, and events related to the field.

Information Architect's Bibliography
by P.J. Gardner
Subject: Accessibility, Information Architecture - General
Language: English
Abstract: A selective, annotated collection of links to books for developing accessible and usable web sites.

Information Architecture Resources
by Jesse James Garrett
Subject: Guides & Collections, Information Architecture - General
Language: English
Abstract: An extensive list of resources on information architecture, interaction design and navigation design. Includes a section on introductory materials for those just getting started or looking to keep up.

Intranet Review Toolkit
by James Robertson (12/2005)
Subject: Intranets & Extranets, Project Management, Web Development
Language: English
Abstract: This toolkit provides intranet managers and designers with an easy-to-use method to assess the strengths and weaknesses of their intranets. It contains a substantial set of heuristics, allowing a detailed intranet review to be conducted that focuses on a wide range of functionality, design and strategy. (Creative Commons license.)
Also available at: www.steptwo.com.au

Intranet Roadmap
by James Robertson (5/2005)
Subject: Intranets & Extranets, Process & Techniques, User Centered Design
Language: English
Abstract: The Intranet Roadmap identifies the core activities that generate key designs and deliverables. A wall chart with five vertical timelines James calls "streams" of concurrent activities, the Roadmap provides an excellent starting template if you use project planning software. An accompanying booklet describes all the activities and their supporting techniques, with further online references to learn about each one.

Maps of Web Sites
by Martin Dodge
Subject: Supplemental Navigation
Language: English
Abstract: This site presents examples of Web site maps used for navigation that rely heavily on information visualization.

Rapid Navigation in Online Documents
by Michael Hoffman
Subject: Structured Information
Language: English
Abstract: A site dedicated to the design of documents and viewers to support structured hypertext and easy skimming. The site covers information structuring, rapid navigation, and designing Help, Web pages, and documents. The intended audience for this site includes UI designers, technical writers, Web developers, Help authors, usability testers, and hypertext theorists.

Search Engine Watch
Subject: Search Technology, Searching
Language: English
Abstract: Search Engine Watch provides tips and information about searching the web, analysis of the search engine industry and help to site owners trying to improve their ability to be found in search engines. The site was created by Danny Sullivan, an Internet consultant and journalist. The site is now part of the Clickz Network.

Search Patterns Library
by Jefferey Callender, Peter Morville (2/1/2010)
Subject: Information Architecture - General, Patterns, Searching
Language: English
Abstract: a gateway to the Search Pattern Library, our colorful public collection of examples, patterns, and anti-patterns.

Site Navigation Guide
Subject: Guides & Collections, Navigation, Supplemental Navigation
Language: English
Abstract: This online guide provides to articles and resources for creating an easy-to-navigate Web site. The site also includes a special section on supplemental navigation.

STC Usability and User Experience Community (2010)
Subject: User Centered Design
Language: English
Abstract: This web site is a forum to share information and experiences on issues related to the usability and user-centered design. It is the home of the Usability and User Experience Community of the Society for Technical Communication.

TaxoTips - Resources for Taxonomies and Controlled Vocabularies
by Bob Doyle (11/2005)
Subject: Classification, Thesauri, Tools & Technology
Language: English
Abstract: Features a taxonomy glossary, books on classification schemes, a community of practice, list of tools for thesauri, taxonomies, and ontologies, webinars.

The 3G Portal News Feed - User Interface
Subject: Experience Design, Interaction Design, Mobile Phones
Language: English
Abstract: A regularly updated collection of articles concerning user interfaces for mobile devices. June 05 2006 article titled "Mobile user interfaces – its time for a new paradigm" is a good overview of the past, present and future for mobile UI.

The Elements of User Experience PDF Document
by Jesse James Garrett
Subject: Experience Design
Language: English
Abstract: This one-page PDF attempts to impose order upon the chaotic array of terms and concepts currently being used to describe user experience development.
Note: This links to a PDF document.
Available Translations:
Polish at iainstitute.org/translations/001164.php

UI Patterns and Techniques
by Jenifer Tidwell
Subject: Interface Design, Patterns, Process & Techniques
Language: English
Abstract: A collection of user interface elements, widgets, techniques, and patterns. Includes example screen shots of each technique, as well as descriptions of why you would use the technique, and when it is appropriate.

Usability Glossary
by Bob Goodman
Subject: User Testing
Language: English
Abstract: A glossary of some common terms and ideas from the usability profession.

Usable Web
by Keith Instone
Subject: Guides & Collections, User Centered Design
Language: English
Abstract: Usable Web is a collection of links about information architecture, human factors, user interface issues, and usable design specific to the World Wide Web.
Note: This site is no longer updated.

USAID Graphic Standards Manual (1/2005)
Subject: Branding, Graphic Design
Language: English
Abstract: This is the Graphic Standards Manual for the U.S. Agency for International Development (USAID). It sets the standard for the design of all USAID public communications, including branding and graphics. The graphics standards highlight how to make an emotional impact with images, local color meanings and tips on incorrect image usage when addressing an international or local audience.

useit.com
by Jakob Nielsen
Subject: Expert Opinions, Guides & Collections, User Centered Design
Language: English
Abstract: Jakob Nielson’s Web site contains all of his Alertbox columns on Web usability as well as usability news and links to resources.

UXnet Archive (2010)
Subject: User Centered Design
Language: English
Abstract: Disbanded in 2010, UXnet served as a community directory of local User Experience activities worldwide. The archives are being maintained to preserve the spirit and blog posts of the UXnet community. See also the UXnet category at Putting People First blog for an archive of all UXnet blog postings: http://www.experientia.com/blog/category/uxnet/

Web Design References: Information Architecture
Subject: Information Architecture - General, Information Architecture - Practices
Language: English
Abstract: A large collection of links to IA-related materials, including overviews, methods (card-sorting, prototyping, wireframes), and articles.

Web Indexing
by Heather Hedden
Subject: Findability, Indexing, Supplemental Navigation
Language: English
Abstract: Website of the Web Indexing Special Interest Group - American Society of Indexers. Resources for building A-Z back of the book style indexes.

Web Style Guide
by Sarah Horton, Patrick Lynch
Subject: Guides & Collections, Web Design
Language: English
Abstract: This site approaches web page and site design as a challenge that combines traditional editorial approaches to documents with graphic design, user interface design, information design, and the technical authoring skills required to optimize the HTML code, graphics, and text within web pages.
Note: Also available in print.

WebCAT Category Analysis Tool
Subject: Card Sorting, Software, Tools & Technology
Language: English
Abstract: The Web Category Analysis Tool (WebCAT) is a variation on traditional card sorting techniques that allows a web designer/usability engineer to test a proposed or existing categorization scheme of a website to determine how well the categories and items are understood by users.
Note: WebCAT is a tool in the Web Metrics Testbed developed at NIST.

Western States Dublin Core Metadata Best Practices (1/2003)
Subject: Information Organization, Information Retrieval
Language: English
Abstract: This document of best practices offers assistance in creating metadata records for digitized resources using the Dublin Core element data set.
Note: Corporate Author: Western States Digital Standards Group (WSDSG) Metadata Working Group

What an Information Architect Does PDF Document
by Jesse James Garrett
Subject: Information Architecture - General
Language: English
Abstract: This PDF document summarizes the results of a comparative analysis of IA job descriptions conducted in July 2000.
Note: This links to a PDF document. Original article is in English.
Available Translations:
Español at iainstitute.org/es/translations/lo_que_hace_un_arquitecto_de_informacion.php

Wireframes Magazine
by Jakub Linowski
Subject: Information Architecture - Practices
Language: English
Abstract: Wireframes Magazine is an on-line resource about design documentation samples for information architects, interaction designers and user experience professionals.

World Usability Day
Subject: User Testing
Language: English
Abstract: November 14, 2006. "World Usability Day 2006 promotes the value of usability engineering and user-centered design and the belief that every user has the responsibility to ask for things that work better."


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