Seattle, Washington, USA
As Membership Coordinator, Melissa serves as point of contact for IAI members, answering membership and volunteer related questions, as well as taking your suggestions about improving the member experience.
Over the past decade Melissa has worked both as a volunteer and as a staff member in a variety of nonprofit organizations. Her fortes include project management, recruiting and managing volunteers, welcoming and caring for members, and building technological and organizational infrastructure. She has an MLIS from the University of Washington iSchool.
You can reach Melissa at membership AT iainstitute DOT org.
New York, New York, USA
As Operations Manager for the Information Architecture Institute, Noreen develops projects that improve information architecture education, member services and advocacy of information architecture in general. This includes coordinating volunteer initiative leaders for the IA Library, Tools, Education, Job Board and Mentoring projects, and performing website and listserv maintenance, event logistics and general administrative tasks.
Noreen is a freelance consultant, serving not-for-profit clients, including the American Museum of Natural History, the Municipal Art Society, and Behind the Book. She became involved in IA while working on an internet outreach project with middle school students from the Pine Ridge Reservation in South Dakota. She has experience serving on non-profit boards and manages Columbia College Women's mentoring program. She is the internet outreach coordinator for GISMO, a New York City based GIS user group, working to share data and improve access to location-based technologies. Earlier positions included six years of real estate research at Price Waterhouse followed by four years of web operations at PricewaterhouseCoopers. Her website is whysel.com.
You can reach Noreen at operations AT iainstitute DOT org.