IA Institute Newsletter - #6.07 2011

The Information Architecture Institute (IAI) Newsletter features news about IAI and our partner's sites: Asis&t Bulletin, Boxes and Arrows, IxDA and Web Indexing SIG. Also, there's a brief list of events with discounts for members and job postings at the end, so read on!


IAI News

Local Group Activity
What's New With Our Partners
New IA Library Additions
Upcoming Conferences and Workshops
IAI Job Postings

IAI NEWS - http://iainstitute.org/news/

Election Results: Board Welcomes Chris Baum and Laura Creekmore

The IA Institute Board of Directors is honored to welcome Chris Baum and Laura Creekmore to the Board.  And we are quite pleased that our President, Andrea Resmini, was re-elected to a second term.  Chris and Laura join a wonderful group of people shaping the direction of the IA Institute. And it's absolutely thrilling to lead off the new term with so much activity at the IA Institute.  (Read on below!)

But first, Meet the IA Institute Board of Directors:






















Chris and Laura will serve on the 2011-2013 term, which will begin on October 1, 2010.  We will begin working on transitions and ramping up our new board members immediately.

This is a unique year in which we have no outgoing board members.  While this gives us an opportunity to continue along the path that we have been developing in the past year, we welcome and look forward to all new ideas for improving the IA Institute.

Thank you to everyone who participated in the election process--and especially to our candidates.  We had a great list of nominees, and the candidates on this year's ballot were outstanding.

We would like to take this opportunity to thank the IA Institute staff and all of our wonderful volunteers for their continued service to the IA Institute, and wish the incoming board the best of success with all of their endeavors.

The IA Institute Board of Directors

World IA Day Update: First Six Site Confirmations Announced

Planning is well underway for World IA Day on 11 February 2012.  Thematic Chair and former IA Institute President, Jorge Arango has developed the overall theme “Designing Structures for Understanding.” So far invitations have been sent to several prospective locations and we have confirmations from Japan, Romania, Brazil, Italy and the USA.  Get involved with World IA Day at http://worldiaday.org/#get-involved.

Local Connections. Global Impact. World IA Day 2012.

Website: http://worldiaday.org/
Twitter: @worldiaday
Email: info@worldiaday.org

My Summer at the International Rescue Committee

by Emily Rinck

This summer, the IA Institute presented a grant of $1500 to Emily Rinck of the University of Michigan School of Information to make it possible for her to accept an otherwise un-funded summer internship doing information architecture work on the Intranet design at the International Rescue Committee. We are proud of our role in helping Emily serve this esteemed organization which saves lives through its delivery of aid and relief to refugees around the world.

I am incredibly grateful to the Information Architecture Institute who awarded me a grant this past summer that helped make it possible to take an unpaid internship with a great organization, the International Rescue Committee (IRC). The IRC is a humanitarian international non-governmental organization that works with refugees around the world. Working in over 40 countries, they have emergency response as well as rebuilding programs. They also have resettlement offices around the United States for refugees who choose to come to this country to start their new lives. I remember reading about the organization several years ago when I first began getting interested in these sorts of issues and the possibility of going that direction with my future career.

And so, several years and detours later, I ended up interning with the IT department at the IRC headquarters’ office in New York City. I mostly worked remotely from Michigan, but with the help of the IAI and a friend’s spare room I was able to spend a total of four weeks in New York City working on-site, which was a great experience. I was working with the content manager of the IRC’s intranet, which connects their workers and volunteers, enabling information sharing and collaboration across the country and around the world. The Global Intranet intern position is a recurring one, and a portion of my time was spent helping with the day-to-day work on managing the intranet. Pages and sites had to be created and re-organized, content had to be edited and updated. During my first two weeks, I also attended many IT meetings so I could get an idea of their methodologies and how they worked.

While all that composed a regular part of my interning duties, my main job was to conduct user experience research on the intranet to assist with and direct the ongoing development of the system. I analyzed the results of an organization-wide survey that had been conducted before I began interning, as well as conducting usability testing and user interviews. I ended by writing a requirements document and trying my hand at creating a few wireframes and new designs for the intranet based on all the research I had done over the summer.

I learned a lot about what goes into trying to design a system to meet the diverse needs of such a large, varying group of people, both in terms of best practices and pitfalls. I saw what happens when you release technology into the wild (in this case, the workplace). There is a very human element to any sort of software or website design that can’t be realized in the classroom because it has to do with the implementation. Implementation is a process. It doesn’t just happen on its own, an effort must be made to really make it accepted and stick. This is a part of the project that involves many different groups in the organization, not just IT. Designing and implementing a successful information system really is a group project from start to finish (if there ever really is a finish).

It was wonderful to be part of an organization doing such great work, and having this experience has been invaluable to me. I learned a lot that will help me now and in the future, and am confident that I am on the right track toward a great and satisfying career.

Book Review: Developing User Assistance for Mobile Apps by Joe Welinske

Arun Martin of Bangalore, India, and Noriko Osaka of Tokyo, Japan have submitted a review of a new book by Joe Welinske, Developing User Assistance for Mobile Apps.

Developing User Assistance for Moble Apps cover image"Currently, smart phones and tablet devices are encouraging users to adopt new ways of seeking information through gestures, UI behaviours, and different ways of accessing help content. Users will take more time to interact with these mobile devices with less frustration. In today's era of very short time-spans, mobile application developers and UI designers are required to design and develop innovative ways of reducing their learning time."

Developing User Assistance for Mobile Apps
by Joe Welinske

Read Arun and Noriko's full review

Member Discount for AIIM Training Renewed

We are pleased to announce that we have negotiated to renew our agreement with AIIM to offer our members access to AIIM Certificate Training courses at AIIM Member prices. AIIM's Industry leading Certificate Training Programs include:

  • Enterprise Content Management (ECM)
  • Electronic Records Management (ERM)
  • Business Process Management (BPM)
  • Information Organization & Access (IOA/Search)
  • Enterprise 2.0 (E2.0)
  • Email Management (EMM)
  • Capture and SharePoint

Courses are available via the web or classroom. Please visit the Member Center for the discount code.

Event Discount for WebVisions Atlanta and UX Hong Kong

We are pleased to announce a promotion agreement with WebVisions Atlanta.  WebVisions is a nationally recognized conference that explores the future of web and mobile design, technology, UX and business strategy. WebVisions is a community driven event with an Indie/DIY/Getting Things Done attitude that started in Portland, Oregon way back in 2001. We feature a fabulous lineup of visionary speakers and offer some great activities to promote networking and collaboration.

WebVisions Atlanta is being held from Nov. 17-18, 2011 at Macquarium and the Georgia Tech Conference Center. The event features studio tours and two days of sessions and keynotes. It's coming up soon, and we hope that you'll be able to join us!  Register at http://www.webvisionsevent.com/atlanta/register/ and be sure to identify your association membership when prompted.  IA Institute members receive 14.4% discount off registration.

We are also pleased to once again sponsor UX Hong Kong, coming to Kowloon, Hong Kong on 17-18 January 2012. IA Institute members register at the discounted sponsor rate. Visit the Member Center for a special registration link.

User Experience Hong Kong (UXHK) is an event based in Hong Kong dedicated to bring all disciplines together (research, marketing, design, technology and the business to name a few) who work in various product and service developments who want to learn more and are passionate about designing great experiences for people and business for a better world. Visit http://www.uxhongkong.com.


LOCAL GROUPS - http://iainstitute.org/en/network/localgroups/local_groups.php

New Local Groups in Indonesia and Houston

Announcing a new local group in Jakarta, Indonesia. For details, contact Isnaeni Achdiat of Ernst & Young at Isnaeni.Achdiat@id.ey.com.

Also Houston Experience Design is a new local group in Houston, TX, with both IA Institute and IxDA affiliations.  Find about upcoming events at http://houstonexperiencedesign.wordpress.com.

And be sure to check out UX book clubs meeting in October and November –



WHAT'S NEW WITH OUR PARTNERS? - http://iainstitute.org/en/about/partners.php

ASIS&T Bulletin - http://www.asis.org/bulletin.html

IA Summit Call for Submissions

Experience Across Channels.  Mobile and multi-channel are stretching our work beyond the Web. How can the UX community do our best work for experiences across channels? Help answer that question by sharing your ideas, case studies, tools, tips and tricks in New Orleans. We expect to hear a lot of exciting, practical answers. Some may focus on one channel, like mobile, web or retail. Others may share war stories on bridging channels. Some may focus on classification, design or research tools, while others may look at the realities of business leadership, strategy or change. No matter what your story is, you have part of the answers we need. Please join the conversation and community that is the IA Summit.  Early Bird Pricing will be open from 1 November to 15 January.

Submit a Session: Every year, members of the community put aside their stage fright and share something with the community. Session proposals are due 31 October 2011.

Submit a Poster: "Poster Night" is like the science fair of our industry. Show off a concept, demo or topic while interacting with the community during an evening show-n-tell event. Poster proposals are due 15 January 2012.

The ASIS&T 2011 Annual Meeting will be held from 9-11 October 2011 in New Orleans, LA, with workshops and seminars on 12 October. The ASIS&T Annual Meeting is the main venue for disseminating research centered on advances in the information sciences and related applications of information technology.  This year’s conference is stepping away from tradition and re-inventing ASIS&T's premier conference in the guise of an innovative "ASIST 2.0." To register, visit: http://www.asis.org/asist2011/register.html.


Boxes and Arrows - http://www.boxesandarrows.com

The definitive source for the complex task of bringing architecture and design to the digital landscape.

Alignment Diagrams: Focusing the business on shared value
by James Kalbach

Alignment diagrams bring actions, thoughts, and people together to address the causes of poor experience at their root. Ultimately, they are a tool to help designers have real business impact. James Kalbach shows how designers can use their skills to map value creation and use design to solve business problems.


Interaction Design Association (IxDA) - http://www.ixda.org

The IxDA is a non-profit professional organization whose focus is promoting both the field of interaction design and the interests of an international community of practitioners, managers, educators, and students of interaction design.

Entry deadline for IxDA’s inaugural Interaction Awards has closed. The Interaction Awards is a new contest celebrating global excellence in the discipline of Interaction Design. The awards opened in June 2011, and will be celebrated at the Interaction 12 Conference in Dublin, Ireland in Feb 2012.  To find out more about the Interaction Awards and to enter, visit http://www.ixda.org/awards.

Meanwhile, Registration for Interaction 12 is now open.  IxDA has posted the first five keynote presenters. Sounds like a great lineup so far. Hope to see you there!


Web Indexing SIG of the American Society for Indexing (ASI) - http://www.web-indexing.org/
Promoting the human indexing of Web sites and HTML documents worldwide.

Web indexing discussions has new groups. (Sep 24, 2011)

Web indexing events has new links for Australia. (Sep 24, 2011)

Web indexing courses has had new links for Australia and Canada. (Sep 24, 2011)

Web indexing software has had relevant articles listed next to the tools. (Sep 10, 2011)

Articles list has been updated and sorted by year by author with new PDFs listed from archives (Sep 10, 2011)


NEW LIBRARY ADDITIONS - http://iainstitute.org/library/

The IA Library is a selection of resources related to the field of information architecture. The collection includes articles, books, blogs, translations and more. Each month, we will post the latest entries to the IA Library in this newsletter.


Information Architecture Essentials, 8 Part Series
by IBM developerWorks (2008)

IBM developerWorks' 8- part series on information architecture for enterprise systems.


STC India UX Conference 2011
Bangalore, 27 August 2011

Includes the following presentations:

  • Social Trends and Innovation by Patrick Roupin
  • Co-Creating the User Experience by Kshitiz Anand
  • Defining and Evaluating User Experience Criteria for Content Management Systems by Saurabh Kudesia
  • Creating a Positive Experience through Design by Sudhindra V.
  • Emerging Markets and User Research by Apala Chavan
  • UX on Agile: How to Make It Work by Pradeep Joseph
  • Aiming for Delight: From "Good" Experience to "Delightful" Experience by Kaushik T. Ghosh

EuroIA 2011
Prague, 22-24 September 2011

A number of slide decks from last month's EuroIA presentations are now available.  Thanks to Martin Belam for compiling links at All Your EuroIA 2011 Slides Are Belong to Us.  We are adding these and additional presentations to the IA Library as they become available.  Find all EuroIA listings by searching on keywords "EuroIA 2011" at the IA Library. The following EuroIA presentations are highlighted for their focus on important developments in the IA landscape, including its role in content strategy, localization and pervasive and multi-channel information architecture:

Designing for Everyone, Anywhere, at any Time
Anna Dahlström, UK

Extending the storytelling: Blending IA and content strategy
Boon Sheridan, Coincidental Arts, US

Navigating the Digital Spice Route – 10 experience principles to bridge European user experiences with the rest of the world
Terry Hoi-yan Ma, LBi, UK

Pervasive IA for the sentient city
Andrea Resmini, University of Borås / FatDUX, Sweden
Luca Rosati, Italy

The Rise and Fall… and Rise Again of Information Architecture: An Interested Observer’s Perspective (PDF 1.10Mb)
Bob Royce, The Understanding Group, USA

We are also proud to highlight a presentation supported by IA Institute's 2010 IA Progress Grant award:

Teaching Design Thinking: Developing Innovation Through Structured Thinking
Jason Hobbs, Investec Specialist Bank, South Africa
Terence Fenn, University of Johannesburg, South Africa
(Also presented at the Design Education Forum of South Africa Conference 2011 and EuroIA).


UPCOMING CONFERENCES AND WORKSHOPS - http://www.iainstitute.org/calendar/

Some sponsored events offer discounts to IA Institute members. Please read descriptions carefully for instructions on discounts, if available. Visit our Member Center website for discount code.

October 11, 2011
Houston IAI Meetup
Houston, TX, USA

20 October 2011
TOGAF 9 and ArchiMate Foundation
Online distance learning

Beginning 24 October 2011
Follow the UX Leader - Workshops on Advanced Web Practices
Vancouver: 2011 Oct 24, 25, 27, 28
Ottawa: 2011 Nov 7, 8, 9, 10
Jamaica: 2012 Jan 30, 31, Feb 2, 3

17-18 November 2011
WebVisions Atlanta
Atlanta, GA, USA

29 November-1 December 2011
Online Information International Exhibition and Conference
London, UK

11 February 2012
World IA Day
14 locations worldwide

17-18 February 2012
UX Hong Kong
Kowloon, Hong Kong

24-25 February 24, 2012
Symposium on Usability, Information Design, and Information Interaction to Communicate Complex Information
Greenville, NC, USA

To add your event to our calendar contact us at membership AT iainstitute DOT org.

IA Institute member discounts may be available for sponsored events.  Visit the Member Center for details and disount codes.


IAI JOB POSTINGS - http://www.iainstitute.org/jobboard/

The IAI Job Board lists job postings related to information architecture, as well as information design, interaction design, user experience, and HCI.

Usability Researcher - 10/10/11
Prithvi Catalytic, Inc., Redmond, wa USA

Usability Researcher - 10/10/11
Prithvi Catalytic, Inc., Redmond, WA USA

UX / IA - 10/9/11
IE Media, Melbourne, VIC AUS

Senior Information Architect - 10/7/11
QUAD656, Philadelphia region, PA USA

UX/IA Lead - 10/7/11
Onvia, Seattle, WA USA

Senior Mobile Interaction Designer - London - 10/7/11
IC Creative - Recruiter , London, GBR

Mid-level User Experience Designer - London - 10/7/11
IC Creative - Recruiter , London, GBR


Newsletter archives can be found at http://iainstitute.org/news/cat_newsletter.php.

Comments about this newsletter? Questions? Things you would like to see included in future issues?

Contact feedback AT iainstitute DOT org

Thanks for reading and we'll be back with another newsletter in about a month!


Join the IA Institute and help build an international network sharing IA and UX related resources: http://iainstitute.org/join/

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